BMW NA Customer Relations
10-28-2004, 10:23 PM
#1
Super Moderator
Thread Starter
Join Date: Mar 2004
Location: Pittsburgh, PA USA
Posts: 17,310
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: G30 M550i
Model Year: 2018
I remember back on RF, every once in a while there was a reply from "BMW NA Customer Relations" to some specific post of a problem with a car.
Usually, the reply was simply asking the original poster to call the 800 number and give a reference number (contained in the reply) to get further assistance.
I wonder what we can do to get them to monitor our board? Clearly, it would be a benefit to both BMW and to our members here...
Usually, the reply was simply asking the original poster to call the 800 number and give a reference number (contained in the reply) to get further assistance.
I wonder what we can do to get them to monitor our board? Clearly, it would be a benefit to both BMW and to our members here...
10-28-2004, 10:30 PM
#2
Super Moderator
Join Date: May 2004
Location: FL
Posts: 18,253
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: F02 LCI Individual
Model Year: 2013
BMW Munich is monitoring this board...
But they NEVER reply, not now, not tomorrow... never... But they are here, reading...
But they NEVER reply, not now, not tomorrow... never... But they are here, reading...
10-29-2004, 05:12 AM
#3
Super Moderator
Thread Starter
Join Date: Mar 2004
Location: Pittsburgh, PA USA
Posts: 17,310
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: G30 M550i
Model Year: 2018
I know about those guys. My point is that I'd love to see NA posting here like they do on RF from time to time.
10-29-2004, 05:36 AM
#4
Members
Join Date: Oct 2004
Location: Louisville, KY
Posts: 95
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 03 Honda RC51
03 Toyota Tacoma
Originally Posted by Rudy' date='Oct 29 2004, 09:12 AM
I know about those guys.? My point is that I'd love to see NA posting here like they do on RF from time to time.
[snapback]50656[/snapback]
10-29-2004, 06:23 AM
#5
Contributors
Join Date: May 2004
Location: Dallas, TX USA
Posts: 4,144
Likes: 0
Received 0 Likes
on
0 Posts
As usual, I agree with our buddy, Rudy. While it is reassuring that the forum is being monitored fom Munich, there are some problems here specific to the US models that BMWUSA should be concerned about. I would hope anyway. When I used that line on Kerry, I got results.
10-29-2004, 06:29 AM
#6
Super Moderator
Thread Starter
Join Date: Mar 2004
Location: Pittsburgh, PA USA
Posts: 17,310
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: G30 M550i
Model Year: 2018
I'm sure many "insiders" are monitoring the boards. I'm looking for the next step. Someone actually identifying themselves (generically, of course) and actually posting. I think it will offer some additional validation to our forum/community.
bmwpartsguy, thanks for your contibutions! That's the kind of validation I'm talking about...
bmwpartsguy, thanks for your contibutions! That's the kind of validation I'm talking about...
10-29-2004, 07:07 AM
#7
Members
Join Date: Jul 2004
Location: Seattle, USA
Posts: 92
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Rudy' date='Oct 29 2004, 07:29 AM
I'm sure many "insiders" are monitoring the boards.? I'm looking for the next step.? Someone actually identifying themselves (generically, of course) and actually posting.? I think it will offer some additional validation to our forum/community.?
bmwpartsguy, thanks for your contibutions!? That's the kind of validation I'm talking about...
bmwpartsguy, thanks for your contibutions!? That's the kind of validation I'm talking about...
[snapback]50673[/snapback]
Holy Buckets Rudy I can barely keep up with all the strings now :'(
Just kidding
I wholeheartedly agree with you Rudy We really do need BMW NA to monitor this forum to better understand the problems and concerns faced by their clientele
A product line is only as good as the support offered by the manufacturing organization or its representative
BMW NA I hope you care enough about future sales to listen
10-29-2004, 07:31 AM
#8
Super Moderator
Thread Starter
Join Date: Mar 2004
Location: Pittsburgh, PA USA
Posts: 17,310
Likes: 0
Received 2 Likes
on
2 Posts
My Ride: G30 M550i
Model Year: 2018
Originally Posted by 545RV' date='Oct 29 2004, 11:07 AM
Holy Buckets Rudy I can barely keep up with all the strings now :'(? ?
[snapback]50685[/snapback]
