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URGENT HELP NEEDED - PICS INCLUDED

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Old 02-18-2011, 10:03 AM
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Guys,

I installed my KW coilovers about a year ago, and the rear right side has been somewhat problematic.

My rear spring keeps busting through the strut support cup, I just took it to the shop yesterday and today, the cup is busted AGAIN!

All other coilovers have the same height, the same rebound/stiffness, I have included some pics of the part that keeps breaking, on the pics you can see the strut tube sticking out.

Any advise, what could be the problem?, install?, anybody with a similar experience?
Attached Thumbnails URGENT HELP NEEDED - PICS INCLUDED-support-cup.jpg   URGENT HELP NEEDED - PICS INCLUDED-broken-cup1.jpg   URGENT HELP NEEDED - PICS INCLUDED-broken-cup-2.jpg  
Old 02-18-2011, 10:06 AM
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Sounds like improper install, when you put together the shocks for the install there should be a metal washer below AND above the rubber bushing at the top of the shock (at least KSports have these). If the upper one isn't there then there is nothing to keep the bushing from sliding right over the nut at the top and this is what happens.
Old 02-18-2011, 10:10 AM
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which number is the cup?
Old 02-18-2011, 10:10 AM
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Originally Posted by pjinca
Sounds like improper install, when you put together the shocks for the install there should be a metal washer below AND above the rubber bushing at the top of the shock (at least KSports have these). If the upper one isn't there then there is nothing to keep the bushing from sliding right over the nut at the top and this is what happens.
what does this metal washer looks like?
Old 02-18-2011, 10:12 AM
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Originally Posted by acuteperformance
which number is the cup?
I think these are the parts

05 SUPPORTING CUP 2 33526758283 $17.18
06 SPRING PAD UPPER 2 33536753765 $8.38
07 Guide support 2 33526779611 $61.80
Attached Thumbnails URGENT HELP NEEDED - PICS INCLUDED-support-cup.jpg  
Old 02-18-2011, 10:14 AM
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Originally Posted by pjinca
Sounds like improper install, when you put together the shocks for the install there should be a metal washer below AND above the rubber bushing at the top of the shock (at least KSports have these). If the upper one isn't there then there is nothing to keep the bushing from sliding right over the nut at the top and this is what happens.
Is that purple ring what u call the metal washer?
Attached Thumbnails URGENT HELP NEEDED - PICS INCLUDED-v2.jpg  
Old 02-18-2011, 10:17 AM
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From the diagram , you're missing either part #8 or 9, and if thats the case as soon as you hit a hard bump the rubber bushing will slide over the retaining nut at the top and do exactly what you show in your pics. There shouldn't be any damage, but get it to the installers quickly to avoid damage to the shock/suspension - just go easy on the drive over there
Old 02-18-2011, 10:21 AM
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Originally Posted by pjinca
From the diagram , you're missing either part #8 or 9, and if thats the case as soon as you hit a hard bump the rubber bushing will slide over the retaining nut at the top and do exactly what you show in your pics. There shouldn't be any damage, but get it to the installers quickly to avoid damage to the shock/suspension - just go easy on the drive over there
When I request the support cup, aren't parts 8-9 included with it?

Or do I have to request them separately?

Those parts are

08 Self-locking collar nut M8-8-ZNS 6 12/2006 31331092887 ENDED
08 Self-locking collar nut M8-10 ZNS3 6 07119905374
09 Plate 2 06/2007 33521095030 ENDED
09 Plate 2 33526779415 $0.87
Old 02-18-2011, 10:22 AM
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I dunno if it's included with KW's, I have KSports and they came complete. All I had to do was tighten them up before install.
Old 02-18-2011, 12:38 PM
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Originally Posted by pjinca
Sounds like improper install, when you put together the shocks for the install there should be a metal washer below AND above the rubber bushing at the top of the shock (at least KSports have these). If the upper one isn't there then there is nothing to keep the bushing from sliding right over the nut at the top and this is what happens.
Sounds like this is what is happening, I had my dealer install my setup and I was having this exact issue. It even ended up cracking my rear parcel shelf twice before they realized where they messed up.


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