user 4639202

Has anyone experience a problem with their satellite receiver where it's trying to acquire the signal sent by Sirius XM and it fails? I've had the signal refreshed over 10 times with no success. I've also checked the wiring/connections, etc including trying all of different processes that I've read about on other BMW sites with no success. I spoke with the dealer and they want to charge $145.00 for diagnostics and $345.00 if a software update is needed.


I purchased the car CPO in 2013 and never got a XM subscription until now to find out that the satellite system isn't working. My suspicion is the receiver never worked and I'm caught with this problem. I also spoke with BMW USA and they probably won't assist me with this issue either. So much for CPO.


Does anyone have any ideas?


thanks,

txag_530i

You're going to have to pony-up for a diagnostics fee to determine if the car computer can communicate with the satellite radio module. Hopefully so, because it is a $1500 module if it is broken, unless you go the ebay route.

user 4639202

Hello,


Yes. I know and BMW is insane for charging these outrageous prices. I spoke with a car audio repair center who can test the receiver to see if it's bad for $45.00. If the receiver is bad, I'm done. No satellite for me!! If the receiver is good, then I'll try to negotiate a much lower price for this so-called software update. It's my understanding from speaking with Sirius XM that I should hear the XM preview from channel 184 regardless and I don't heat that, so I'll see what's going on.


Thanks,

mishka69

I have 2008 535i
Just get my satellite receiver from EBay, cost me $275
Install my self, then went to BMW to program. Charge me $125 for programming.

user 4639202

I'm in Southern California and we pay a premium for everything here. The stealer that I spoke with wanted $375.00 for programming.

txag_530i

If you plan on keeping the car after the warranty ends then you might want to look at getting some software to do your own diagnostics and programming.

The BMWWhat App for Android devices gets pretty good reviews.

mishka69

Yes BMWWhat App is very good.
I did some coding and very good and easy.

user 4639202

Well good news. It's not the receiver. It appears that I need to install 5 updates which hopefully should resolve the problem.

skrelnik

What are you being charged for the updates? I'm missing channels 11 and 12 and would like to know if it is a software update or something else? Sirius told me my module is old and can't receive those stations but I assume that was some dude in India trying to get me off the phone.

mishka69

I have same issue with channel 11 and 12. I believe something to do with frequency that receiver get. Let me know if you will be able to figure out this problem about channel 11 and 12
Thank you