Replica quality & fitment from Umnitza, Trinity or other vendors
01-27-2011, 10:43 AM
#12
Former Vendor
01-27-2011, 12:13 PM
#13
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01-27-2011, 01:49 PM
#16
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You're saying "our parts are good, but god help you if you have to deal with us" 
Who SAYS that?
01-27-2011, 02:40 PM
#17
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01-27-2011, 07:23 PM
#18
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My Ride: '05 545 Jet Black, Miro 111's, Painted Calipers, Slotted and Drilled Rotors, Ultimate Interior LED Kit, ACS Rear Spoilers (reps), HID 7k Fogs, Black Roundels and Badges, 20% Tint, Mtech V2 Angel Eyes, Ksport Coilovers, M5 Bumpers and Side Skits, ACS Front Lip (rep), and probably more on the way as you read this...
umnitza's customer service is piss poor. i would never order from them again. losing parts, failed promises and timelines, never refunded back money from an overcharge, took three months to get parts i should have had in a few weeks etc... i've ordered many parts on this forum, and the only problem i ever had was with these clowns at umnitza, and as you can see, it wasn't one issue, it was every issue (except taking my money, they were good there).
01-28-2011, 07:08 AM
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01-28-2011, 07:13 AM
#20
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Thats not what they are saying, he clearly said they will guarantee the items will work they way they work, but touchy feely stuff which is ALL CUSTOMER SERVICE they arent the best at.
Ive seen them make situations right before, but it did seem to cause the customer some grief and a headache in the process which should have been avoided on umnitzas end to begin with.
Its up to us to decide if the savings outweigh the potential for mishaps and if we are willing to deal with them
nobody is forcing to buy from any vendor, people do so willingly because they want the parts bad enough
Ive seen them make situations right before, but it did seem to cause the customer some grief and a headache in the process which should have been avoided on umnitzas end to begin with.
Its up to us to decide if the savings outweigh the potential for mishaps and if we are willing to deal with them
nobody is forcing to buy from any vendor, people do so willingly because they want the parts bad enough