Dealership says lowering car voids warranty
#1
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From: Orange County, CA
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Hey does anyone have any coments on this. I brought my car to the dealership again for the brake sensor rubbing the brake rotor and a regional engineer is suppose to go look at it. Now they called and says that they cannnot do anything about the brake sensor rubbing the rotor and says that my warranty is voided due to the fact it is lowered. Please somebody help!!
#2
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Originally Posted by ttran076' date='Nov 2 2005, 01:55 PM
Hey does anyone have any coments on this.? I brought my car to the dealership again for the brake sensor rubbing the brake rotor and a regional engineer is suppose to go look at it.? Now they called and says that they cannnot do anything about the brake sensor rubbing the rotor and says that my warranty is voided due to the fact it is lowered.? Please somebody help!!
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#3
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Originally Posted by ttran076' date='Nov 2 2005, 01:55 PM
Hey does anyone have any coments on this.? I brought my car to the dealership again for the brake sensor rubbing the brake rotor and a regional engineer is suppose to go look at it.? Now they called and says that they cannnot do anything about the brake sensor rubbing the rotor and says that my warranty is voided due to the fact it is lowered.? Please somebody help!!
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#4
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In OC...who is the dealer...Irvine, Crevier, Sterling??
#5
Originally Posted by ttran076' date='Nov 2 2005, 10:55 AM
Hey does anyone have any coments on this.? I brought my car to the dealership again for the brake sensor rubbing the brake rotor and a regional engineer is suppose to go look at it.? Now they called and says that they cannnot do anything about the brake sensor rubbing the rotor and says that my warranty is voided due to the fact it is lowered.? Please somebody help!!
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Second, as to your warrant/brake sensor issue. I would suggest you read this, which explains how the Magnuson-Moss Warranty Act works.
Basically, the dealership cannot avoid a warranty claim simply because you have modded out your car, unless the specific modification directly causes the problem you are complaining about.
Specifically ...
"Under the Magnuson-Moss Act, a dealer must prove, not just vocalize, that aftermarket equipment caused the need for repairs before it can deny warranty coverage. If the dealer cannot prove such a claim ? or it proffers a questionable explanation ? it is your legal right to demand compliance with the warranty. The Federal Trade Commission administers the Magnuson-Moss Act and monitors compliance with warranty law."
Good luck.
#6
Your warranty should be voided. If you modify the car with non BMW approved items, the warranty should be voided. They only have to claim that your problem is caused by the non BMW approved mods.
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
#7
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Originally Posted by Casper' date='Nov 2 2005, 09:19 PM
Your warranty should be voided. If you modify the car with non BMW approved items, the warranty should be voided.? They only have to claim that your problem is caused by the non BMW approved mods.
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
[snapback]192731[/snapback]
#8
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From: Richmond Va
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Model Year: 2004
Engine: 530i
Originally Posted by Casper' date='Nov 2 2005, 08:19 PM
Your warranty should be voided. If you modify the car with non BMW approved items, the warranty should be voided.? They only have to claim that your problem is caused by the non BMW approved mods.
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
[snapback]192731[/snapback]
I also just yesterday recieved my coilovers H&R and called my service manager and asked about the VOIDED WARRENTY SYNDROM and he assured me that it would not void the warrenty, and that they would even install them for me setting up an appointment for next week if the price is resonable 2 1/2 hr labor aside he said and that kinda equate to about a grand give or take trying to get one of the mechanics to hook a brother up if ya know what i mean
#9
Originally Posted by Casper' date='Nov 2 2005, 06:19 PM
Your warranty should be voided. If you modify the car with non BMW approved items, the warranty should be voided.? They only have to claim that your problem is caused by the non BMW approved mods.
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
[snapback]192731[/snapback]
But in the original poster's message his problem is with his brakes (and sensors). This has nothing to do with him lowering the car -- which is a suspension issue.
Unless BMW can prove that the suspension system is causing the brake sensor to malfunction -- unlikely to nearly impossible -- BMW cannot disclaim his warranty request.
#10
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From: N.Ireland
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Originally Posted by Casper' date='Nov 3 2005, 03:19 AM
Your warranty should be voided. If you modify the car with non BMW approved items, the warranty should be voided.? They only have to claim that your problem is caused by the non BMW approved mods.
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
BMW does not have to cover warranty for problems caused by other components, if some folks are cheap and in order to save a few bucks use third party components that cause a problem, why should the manufacturer have to pay?
Would you pay for it if you were the manufacturer?
[snapback]192731[/snapback]