B&B (Billy Boat) Stainless Exhaust is Defective
#1
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Joined: Nov 2004
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From: New England
My Ride: 2010 E63 AMG -- Palladium Silver/Black.
Love this car but looking to switch things up to keep things fresh. 2nd AMG in a row, but toying with coming back into the BMW fold!
Title says it all. My Billy Boat (B& exhaust hanger failed at the rear tack weld and Company & Retailer is not willing to stand behind product in a way that is consumer friendly. They expect me to ship it back to B&B to have it rewelded. Hello??? What am I going to do in the interim???
If I still had the original exhaust, I would have to pay someone to remove it, have my original welded back on, ship it back, wait for repair, schlep it back to garage, pay to have repaired original exhaust removed, and pay for a second installation. Some other suckers might be willling to do it, I will not. Between the cost of installation, removal, re-installation, and MY TIME, I would save a fortune if I bought a Borla instead. I have had Borla on several other cars and never had a single problem with them. Can you suggest any other makers?
Personally, I would not purchase another product from either B&B or Bavarian Autosport in Portsmouth, NH.
For what it is worth, that is my advice. :thumbsdown: :thumbsdown: :thumbsdown:
If I still had the original exhaust, I would have to pay someone to remove it, have my original welded back on, ship it back, wait for repair, schlep it back to garage, pay to have repaired original exhaust removed, and pay for a second installation. Some other suckers might be willling to do it, I will not. Between the cost of installation, removal, re-installation, and MY TIME, I would save a fortune if I bought a Borla instead. I have had Borla on several other cars and never had a single problem with them. Can you suggest any other makers?
Personally, I would not purchase another product from either B&B or Bavarian Autosport in Portsmouth, NH.
For what it is worth, that is my advice. :thumbsdown: :thumbsdown: :thumbsdown:
#2
Why don't you fix the weld yourself? Or just take it to the place that originally installed/removed your old exhaust and have them do it. It's not that hard to do a tack weld, they might even do it for free since it would only take 5 minutes tops.
#4
Originally Posted by mcorliss' post='329653' date='Sep 1 2006, 12:05 PM
Title says it all. My Billy Boat (B& exhaust hanger failed at the rear tack weld and Company & Retailer is not willing to stand behind product in a way that is consumer friendly. They expect me to ship it back to B&B to have it rewelded. Hello??? What am I going to do in the interim???
#5
Thread Starter
Members
Joined: Nov 2004
Posts: 100
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From: New England
My Ride: 2010 E63 AMG -- Palladium Silver/Black.
Love this car but looking to switch things up to keep things fresh. 2nd AMG in a row, but toying with coming back into the BMW fold!
Originally Posted by Heiss5' post='329673' date='Sep 1 2006, 01:49 PM
Why don't you fix the weld yourself? Or just take it to the place that originally installed/removed your old exhaust and have them do it. It's not that hard to do a tack weld, they might even do it for free since it would only take 5 minutes tops.
The place that put it on claims the same thing. What it comes down to is that frankly I do not have time to chase down a solution and felt that the suggestion that I send it back to B&B was not really practical.
RE: "Why don't you fix the weld yourself?" I am a banker not a welder. I will leave that to the pros.
Personally, I was mighty disappointed in how unresponsive B&B and Bavarian Autosport were. I will not be doing any more business with either of them. :thumbsdown: :thumbsdown: Whether you care to...that is your choice. I am just warning you that I think someone who sells a product should stand behind it much better. If I owned B&B, I would be embarrassed and send the customer a new replacement item.
#6
Originally Posted by mcorliss' post='329851' date='Sep 1 2006, 07:00 PM
I have tried at about 5-6 different muffler shops in my area that claim that they do not work on stainess.
The place that put it on claims the same thing. What it comes down to is that frankly I do not have time to chase down a solution and felt that the suggestion that I send it back to B&B was not really practical.
RE: "Why don't you fix the weld yourself?" I am a banker not a welder. I will leave that to the pros.
Personally, I was mighty disappointed in how unresponsive B&B and Bavarian Autosport were. I will not be doing any more business with either of them. :thumbsdown: :thumbsdown: Whether you care to...that is your choice. I am just warning you that I think someone who sells a product should stand behind it much better. If I owned B&B, I would be embarrassed and send the customer a new replacement item.
The place that put it on claims the same thing. What it comes down to is that frankly I do not have time to chase down a solution and felt that the suggestion that I send it back to B&B was not really practical.
RE: "Why don't you fix the weld yourself?" I am a banker not a welder. I will leave that to the pros.
Personally, I was mighty disappointed in how unresponsive B&B and Bavarian Autosport were. I will not be doing any more business with either of them. :thumbsdown: :thumbsdown: Whether you care to...that is your choice. I am just warning you that I think someone who sells a product should stand behind it much better. If I owned B&B, I would be embarrassed and send the customer a new replacement item.
#7
Originally Posted by mcorliss' post='329851' date='Sep 1 2006, 07:00 PM
I have tried at about 5-6 different muffler shops in my area that claim that they do not work on stainess.
The place that put it on claims the same thing. What it comes down to is that frankly I do not have time to chase down a solution and felt that the suggestion that I send it back to B&B was not really practical.
RE: "Why don't you fix the weld yourself?" I am a banker not a welder. I will leave that to the pros.
Personally, I was mighty disappointed in how unresponsive B&B and Bavarian Autosport were. I will not be doing any more business with either of them. :thumbsdown: :thumbsdown: Whether you care to...that is your choice. I am just warning you that I think someone who sells a product should stand behind it much better. If I owned B&B, I would be embarrassed and send the customer a new replacement item.
The place that put it on claims the same thing. What it comes down to is that frankly I do not have time to chase down a solution and felt that the suggestion that I send it back to B&B was not really practical.
RE: "Why don't you fix the weld yourself?" I am a banker not a welder. I will leave that to the pros.
Personally, I was mighty disappointed in how unresponsive B&B and Bavarian Autosport were. I will not be doing any more business with either of them. :thumbsdown: :thumbsdown: Whether you care to...that is your choice. I am just warning you that I think someone who sells a product should stand behind it much better. If I owned B&B, I would be embarrassed and send the customer a new replacement item.
#9
Originally Posted by xxterxx' post='329937' date='Sep 2 2006, 07:02 AM
billy boat... what a name.. lucky i settled for eisenmann race
Well well well.....I believe it's only been a couple weeks (hello Znod) since I suggested to a few of you that you would eventually find this out. I will also never own another one of their products. The Eisenman is so far superior, and even the Remus (even in its non-stainless version) is better and fits better, IMHO.