Wood trim wrong matching??
06-05-2007, 12:32 PM
#21
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Originally Posted by enelrojo' post='430760' date='Jun 1 2007, 11:56 AM
I have the same issue with my '08 535i.
I ordered light poplar trim, and there is a definite mismatch between the dash and doors vs. the console. My CA agreed there was a problem with my car, but offered no solution.
This is really not acceptable in a $60,000 car.
I've had several previous cars with real wood trim. This is the only car that did not match.
How would BMW fix the problem? Would they send a completely new wood package for the car, or just replace the console wood? If they just replace the console wood, how would they match the existing wood that is already on the dash and doors? Will it come loose or rattle after the fix?????
I ordered light poplar trim, and there is a definite mismatch between the dash and doors vs. the console. My CA agreed there was a problem with my car, but offered no solution.
This is really not acceptable in a $60,000 car.
I've had several previous cars with real wood trim. This is the only car that did not match.
How would BMW fix the problem? Would they send a completely new wood package for the car, or just replace the console wood? If they just replace the console wood, how would they match the existing wood that is already on the dash and doors? Will it come loose or rattle after the fix?????
06-05-2007, 04:15 PM
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Originally Posted by BMW NA Customer Relations' post='432222' date='Jun 5 2007, 03:32 PM
I'm with BMW of North America, LLC. I've passed this message on to a BMW NA Customer Relations Representative who will be in touch with you soon.
Thank you.
06-06-2007, 06:37 AM
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Originally Posted by Rutto' post='432585' date='Jun 6 2007, 09:33 AM
Today I went to the dealer, they have just ordered the mismatching parts
06-06-2007, 06:12 PM
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Originally Posted by Rutto' post='432585' date='Jun 6 2007, 10:33 AM
Today I went to the dealer, they have just ordered the mismatching parts
06-07-2007, 09:02 PM
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My Ride: 2008 BMW 535i with just about every option- Space Gray/Black/Bamboo Wood/OEM M6 Wheels
Its something about how you look at it, I sat in 2 brand new 5's on the lot, and looked at the wood, and in certain lighting both cars looked like the wood didnt match.
06-08-2007, 01:35 AM
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My Ride: 530d Touring, pro nav, Logic7, leather, 18 inch, steptronic
Originally Posted by parodielin' post='432855' date='Jun 7 2007, 04:12 AM
Could you check the new part to see if it matches before the installation?
When I'm there to leave the car I'll check the parts, before installation