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Wood trim wrong matching??

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Old 06-01-2007, 10:07 AM
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That's baaaaaaaddddddddddddddd. I can't believe they let the car leave the factory like that. Pretty scary actually. Keep us posted 'cause I'd love to hear what they have to say. Good luck.
Old 06-01-2007, 10:17 AM
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Originally Posted by Ricracing' post='430766' date='Jun 1 2007, 11:17 AM
Hello Rutto,

At least that pic tells theres's no color mach.

It seems be to that BMW have forgotten all about their wooden lines.

Read my case here.

My mismatch panel pic below.
Another reason why I just chose to leave the mismatched piece as is. Plus I guess in my case the mismatch was from 2 different color trim options (silver option and dark silver option). In Rutto's case its mis match within the same trim option (dark poplar?)....so double poor quality control!!!
Old 06-01-2007, 11:03 AM
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If it qualifies as a "defect in manufacturing and workmanship" it's clearly covered under warranty. End of story.

-Robert


Originally Posted by enelrojo' post='430760' date='Jun 1 2007, 08:56 AM
I have the same issue with my '08 535i.

I ordered light poplar trim, and there is a definite mismatch between the dash and doors vs. the console. My CA agreed there was a problem with my car, but offered no solution.

This is really not acceptable in a $60,000 car.

I've had several previous cars with real wood trim. This is the only car that did not match.

How would BMW fix the problem? Would they send a completely new wood package for the car, or just replace the console wood? If they just replace the console wood, how would they match the existing wood that is already on the dash and doors? Will it come loose or rattle after the fix?????
Old 06-01-2007, 11:09 AM
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Originally Posted by Robert A' post='430834' date='Jun 1 2007, 12:03 PM
If it qualifies as a "defect in manufacturing and workmanship" it's clearly covered under warranty. End of story.

-Robert
+1. shouldn't have been like that in the first place at all. good luck and keep us posted.
Old 06-01-2007, 12:19 PM
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Let us see what happens to you Robert A when BMW problems come your way.

So it is and will be done, also in a ?70,000 EU car!

But not without a fight, I'm afraid.
Old 06-01-2007, 04:30 PM
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Originally Posted by Ricracing' post='430866' date='Jun 1 2007, 10:19 PM
Let us see what happens to you Robert A when BMW problems come your way.

So it is and will be done, also in a ?70,000 EU car!

But not without a fight, I'm afraid.
Riracing:
Did you recive the right panel?
Old 06-01-2007, 05:55 PM
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Originally Posted by Rutto' post='430639' date='Jun 1 2007, 05:50 AM
Hi People,

Yesterday I collected my new 530d touring LCI... but I have one doubt...

It looks like there are two different wooden trims inside, the colour of the upper part and doors doesn't match with the gear and lower part... what do you think? I would like to complain about it...

Luca

Attachment 33226
Attachment 33227
Yes, you have a reason to complain about this, they should most certainly replace to match. However, my only concern would be that once they start taking things apart you may develop a rattle or creak. Tell them to take extra care to fit everything back tight. Good luck mate.
Old 06-02-2007, 06:15 AM
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Originally Posted by tomv' post='430952' date='Jun 2 2007, 03:55 AM
Yes, you have a reason to complain about this, they should most certainly replace to match. However, my only concern would be that once they start taking things apart you may develop a rattle or creak. Tell them to take extra care to fit everything back tight. Good luck mate.
Right Tomv, that's my main concern... even because the car is just perfect, much better then the previous I had (same model but 2004).

But the front trim replacement (just the upper part), should not involve major works on the dashboard.

By the way, yesterady I went to the dealer and they agreed about the problem, they are going to contact a BMW inspector, but I'm pretty sure everything will be solved without problems.
Old 06-02-2007, 06:58 AM
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You should definitely say something. Even if you had a $20k car you should still say something. It's a very easy switch for the dealer to do.
Old 06-05-2007, 08:20 AM
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Originally Posted by wasupdu' post='431075' date='Jun 2 2007, 04:58 PM
You should definitely say something. Even if you had a $20k car you should still say something. It's a very easy switch for the dealer to do.

The dealer has just called me... everything seems to be ok, I will go there to check which parts have to be changed. Besides I've discovered that the shark finn is scretched...


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