UMNITZA Shipped me the wrong bumper - REFUSES to replace it
05-10-2014, 02:05 PM
#1
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My Ride: E60 535xi, E90M3, E92M3
UMNITZA Shipped me the wrong bumper
*EDIT* I just spoke with Matt,
the sensors/brackets that came with my bumper from factory are different than what they thought. He's working with me in getting the right bracket that work with the bumpers.
Thanks matt @ umnitza.
the sensors/brackets that came with my bumper from factory are different than what they thought. He's working with me in getting the right bracket that work with the bumpers.
Thanks matt @ umnitza.
Last edited by Dr. Anthony; 05-12-2014 at 11:10 AM.
05-10-2014, 04:39 PM
#2
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If you paid by Credit Card, call them and tell them you want to send it back and reverse the charges.
05-10-2014, 06:03 PM
#4
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In my experience, Amex will stand behind you for sure. I only use that online unless the merchant does take it.
05-10-2014, 06:04 PM
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My Ride: E60 535xi, E90M3, E92M3
I used visa. I'm sure I won't have any issues. I just wish they'd own upto it and actually ship me the proper bumper
05-10-2014, 07:57 PM
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My Ride: 09 550i 6sp M-Tech. 18mm spacers rear, 8mm front. Dinan intake and Stage 2 tune. Tinted tails, M5 OEM lip spoiler.
08 Z4 3.0si Black on Black with Beige top. Removable hardtop. (Hers)
06 Volvo S60R Heavily Modded!! Gone and missed.
Here we go again. They tell you your going to get what you paid for then do the bait and switch and deny any correction of the problem. Drop them as a preferred vendor. Enough's enough!!
05-10-2014, 08:02 PM
#7
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My Ride: E60 535xi, E90M3, E92M3
I'm going to call them on Monday. If they refuse to ship a new bumper, I'll post this story on every BMW forum I subscribe to.
Looks like they're also part of the BBB, so i may as well submit to them as well.
Looks like they're also part of the BBB, so i may as well submit to them as well.
05-11-2014, 10:33 AM
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My Ride: 2007 550i sport pkg 6MT
If drilling the holes is what they expect you to do then their website gives no indication of it. To hit you with that later is crappy biz practice. The listing says if needed it will includes PDC sensors. That is misleading too.
05-12-2014, 11:10 AM
#9
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Just a note..
I just spoke with Matt,
the sensors/brackets that came with my bumper from factory are different than what they thought. He's working with me in getting the right bracket that work with the bumpers.
Thanks matt @ umnitza.
I just spoke with Matt,
the sensors/brackets that came with my bumper from factory are different than what they thought. He's working with me in getting the right bracket that work with the bumpers.
Thanks matt @ umnitza.
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