Today I tried the SOS button...
02-21-2007, 11:49 AM
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My Ride: BMW 530d Touring with the following:
01CA Selection of COP-relevant vehicles
0205 Automatic transmission
0216 Servotronic
0235 Trailer tow hitch with removable ball head
02NP M Light-alloy wheels double spoke 135 M with runflat
0302 Alarm system with remote control
0316 Automatic tailgate operation
0322 Comfort access system
0337 M sport package
0386 Roof rail
0402 Glass sunroof crank operated
0423 Velour floor mats
0428 Warning triangle (duh)
0430 Interior and exterior mirrors with automatic anti- dazzle function
0431 Interior mirrors with automatic anti-dazzle function
0459 Electric seat adjustment with memory for driver's seat
0464 Ski bag
0470 ISOFIX child's seat attachment
0481 Sport seats for driver and front passenger
0494 Seat heating for driver and front passenger
04M3 Interior trim finishers Alu Cube Pure
0502 Headlight cleaning system
0508 Park Distance Control (PDC)
0522 Xenon headlights
0524 Adaptive cornering lights
0534 automatic air conditioning
0540 Leather-covered steering wheel w/multifunction keys
0548 Speedometer with kilometer reading
0563 Lights package
05AC High-beam assistant
0601 TV function
0609 Navigation system Professional
0612 BMW Assist
0616 BMW Online
0620 Voice input system
0633 Prep. for mobile phone Bus. with Bluetooth interface
0672 CD changer for 6 CDs
0698 Area Code 2 for DVD
06AA BMW TeleServices
0704 M sport suspension
0710 M leather-covered steering wheel
0715 M aerodynamics package
0760 High-gloss Shadow Line
0775 Roofliner Individual anthracite
0785 White flashing turn indicator glasses
0801 German version
0851 German language version
0863 Service Contact Flyer Europe
0879 Owner's handbook/service booklet German
08SA Country-specific TeleService activation
08SP CO2 Steuerung
0936 BMW cell phone to be asked for on delivery
0964 Request Navigation DVD upon delivery
09AA External skin protection
First:
My car has gone to sleep two days ago, the I Drive screen is blank, the eject buttons for the DVD and CD slot does not work, No sound from the stereo, no blue tooth connection, no phone etc. etc.
It all started two days ago; I started up the car with key (as always) in my pocket, placed my kid in the backseat, turned on the CD with her favorite artist, and walked away to my house to lock the front-door (5 meters)
Then, when I walked away, I heard that the CD stopped, and when I returned to the car, the usual message with the Key missing symbol was there, and the I Drive screen rebooting. After a couple of minutes, the screen seemed to be normal, but a caution message with " a car on a lift" (Service?) in the info display appeared. Still no sound from the stereo and a couple of reboots, and two messages were lit: SOS not working and the above mentioned, "car on a lift".
I called BMW and they told me that "This is a software problem, and we do have so much trouble with the existing CIP, so you have to wait to the 19. of march" Hmm. everything has worked flawlessly until now, I said I expected it to be hardware related, maybe the CCC unit? But what do I know.
So, nothing works, and I have always wondered about the SOS / Assist and Online function, and if it worked here in scandinavia, so I turned of my phone and decided to try (since the info system told me that among other things, SOS function is not working! and neithe the blue tooth.
I pushed the SOS button, the green indicator light comes on, all interior lights turns on, and some electronic sounds from the area under the steering column is audible. I can clearly hear some noise, like the pause when you listen to radio, and no one speaks. Then I can hear a German voice far far away, but the quality is so poor/ weak, so I can not hear if it is an answering machine or a human, then the signal LOUD! that the call has been ended PIP PIP PIP, then it starts dialing again, this time to the local emergency number (in Europe 110)
This time I can hear the police officer in the other end as clear as a normal hands free call. I apologies to him, and tell him I am sorry for the inconvenience, and he hangs up.
The question is: How can this happen? And where is this unit situated? The SIM-card?
I double checked my call list in both my "normally" blue tooth connected phone, and the one in the armrest, nothing.
Anyone?
Best regards
My car has gone to sleep two days ago, the I Drive screen is blank, the eject buttons for the DVD and CD slot does not work, No sound from the stereo, no blue tooth connection, no phone etc. etc.
It all started two days ago; I started up the car with key (as always) in my pocket, placed my kid in the backseat, turned on the CD with her favorite artist, and walked away to my house to lock the front-door (5 meters)
Then, when I walked away, I heard that the CD stopped, and when I returned to the car, the usual message with the Key missing symbol was there, and the I Drive screen rebooting. After a couple of minutes, the screen seemed to be normal, but a caution message with " a car on a lift" (Service?) in the info display appeared. Still no sound from the stereo and a couple of reboots, and two messages were lit: SOS not working and the above mentioned, "car on a lift".
I called BMW and they told me that "This is a software problem, and we do have so much trouble with the existing CIP, so you have to wait to the 19. of march" Hmm. everything has worked flawlessly until now, I said I expected it to be hardware related, maybe the CCC unit? But what do I know.
So, nothing works, and I have always wondered about the SOS / Assist and Online function, and if it worked here in scandinavia, so I turned of my phone and decided to try (since the info system told me that among other things, SOS function is not working! and neithe the blue tooth.
I pushed the SOS button, the green indicator light comes on, all interior lights turns on, and some electronic sounds from the area under the steering column is audible. I can clearly hear some noise, like the pause when you listen to radio, and no one speaks. Then I can hear a German voice far far away, but the quality is so poor/ weak, so I can not hear if it is an answering machine or a human, then the signal LOUD! that the call has been ended PIP PIP PIP, then it starts dialing again, this time to the local emergency number (in Europe 110)
This time I can hear the police officer in the other end as clear as a normal hands free call. I apologies to him, and tell him I am sorry for the inconvenience, and he hangs up.
The question is: How can this happen? And where is this unit situated? The SIM-card?
I double checked my call list in both my "normally" blue tooth connected phone, and the one in the armrest, nothing.
Anyone?
Best regards
02-21-2007, 11:54 AM
#2
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My Ride: BMW E60 520d SE Saloon M47 2.0dTitanium Grey II, Grey−Dakota Leather, Visibility Package, Media Package, Through Load System, Lumbar support − fr seats, Automatic Air Conditioning−Advanced, High beam assistant, Hi−Fi Loudspeak
Model Year: 2006
There is a SIM installed in your car. Its used for BMW Assist and/or SOS.
02-21-2007, 12:02 PM
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I believe this is exactly what the SOS button is supposed to do, first attemp to call BMW assist, if it cannot reach BMW assist, it is supposed to dial the local/national emergency number.
02-21-2007, 12:16 PM
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My Ride: BMW 530d Touring with the following:
01CA Selection of COP-relevant vehicles
0205 Automatic transmission
0216 Servotronic
0235 Trailer tow hitch with removable ball head
02NP M Light-alloy wheels double spoke 135 M with runflat
0302 Alarm system with remote control
0316 Automatic tailgate operation
0322 Comfort access system
0337 M sport package
0386 Roof rail
0402 Glass sunroof crank operated
0423 Velour floor mats
0428 Warning triangle (duh)
0430 Interior and exterior mirrors with automatic anti- dazzle function
0431 Interior mirrors with automatic anti-dazzle function
0459 Electric seat adjustment with memory for driver's seat
0464 Ski bag
0470 ISOFIX child's seat attachment
0481 Sport seats for driver and front passenger
0494 Seat heating for driver and front passenger
04M3 Interior trim finishers Alu Cube Pure
0502 Headlight cleaning system
0508 Park Distance Control (PDC)
0522 Xenon headlights
0524 Adaptive cornering lights
0534 automatic air conditioning
0540 Leather-covered steering wheel w/multifunction keys
0548 Speedometer with kilometer reading
0563 Lights package
05AC High-beam assistant
0601 TV function
0609 Navigation system Professional
0612 BMW Assist
0616 BMW Online
0620 Voice input system
0633 Prep. for mobile phone Bus. with Bluetooth interface
0672 CD changer for 6 CDs
0698 Area Code 2 for DVD
06AA BMW TeleServices
0704 M sport suspension
0710 M leather-covered steering wheel
0715 M aerodynamics package
0760 High-gloss Shadow Line
0775 Roofliner Individual anthracite
0785 White flashing turn indicator glasses
0801 German version
0851 German language version
0863 Service Contact Flyer Europe
0879 Owner's handbook/service booklet German
08SA Country-specific TeleService activation
08SP CO2 Steuerung
0936 BMW cell phone to be asked for on delivery
0964 Request Navigation DVD upon delivery
09AA External skin protection
Originally Posted by Wiu-Bimmer' post='393992' date='Feb 21 2007, 10:02 PM
I believe this is exactly what the SOS button is supposed to do, first attemp to call BMW assist, if it cannot reach BMW assist, it is supposed to dial the local/national emergency number.
Actually I called from my car for a week ago when I tried out the Online system, and the message was"No SIM card installed", call customer service, and I did: "Sorry these services is not available or working outside Germany, (and Belgium,Netherlands I think)
Where is this SIM card??
Best regards
02-21-2007, 04:53 PM
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My Ride: 2008 Silverstone II E60 M5 2012 E70 AW X5 50i Sport w/ LCI Aero Kit and Rocker Panels
Just curious, but does anyone subscribe to the "concierge" service they provide? If so, how often do you actually use it?
02-21-2007, 05:48 PM
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My Ride: 06 530XI Sapphire Black, Black Int. 6sp, Cold, Prem
Originally Posted by cmansbimmer' post='394108' date='Feb 21 2007, 08:53 PM
Just curious, but does anyone subscribe to the "concierge" service they provide? If so, how often do you actually use it?
02-21-2007, 06:37 PM
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Originally Posted by cmansbimmer' post='394108' date='Feb 21 2007, 08:53 PM
Just curious, but does anyone subscribe to the "concierge" service they provide? If so, how often do you actually use it?
02-21-2007, 07:36 PM
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My Ride: 2008 Sapphire Black on Black M5 - loaded sans soft close doors
I thought that BMW Assist was able to run remote diagnostics on the car - true or not? When I had my check engine light on recently I tried it out and they said all they can do is call the dealer for me.
02-22-2007, 02:19 PM
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My Ride: F02 LCI Individual
Model Year: 2013
Originally Posted by doug_999' post='394175' date='Feb 22 2007, 05:36 AM
I thought that BMW Assist was able to run remote diagnostics on the car - true or not? ...
You could set it up so that this is possible, but currently the system can't.
Just as stolen vehicle recovery is not possible outside the USA...
The system itself can be configured to do a lot of extra stuff. But they are holding back the possibilities...
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