SOS Phone
08-09-2006, 05:51 AM
#12
Members
Join Date: Dec 2004
Location: Derwood, Maryland
Posts: 156
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: '05 545i(Build 10/04)(SMG)Sport,BlkSapphire,Blk,Anthricite,Logic7,CWP,Comfort Seats,Nav,RearBags,Shades,Sirius,Heated/SplitFoldingRearSeats; '18 540i xDrive, White/Mocha, CWP, DAP, DAP+, Lux. Pkg, Prem. Pkg., Executive Pkg., Luxury Seating Pkg
Model Year: 2005,2018
Originally Posted by asgh4r' post='320515' date='Aug 9 2006, 07:37 AM
Could it be that your subscription has run out?
Joe
08-09-2006, 05:55 AM
#13
Members
Join Date: Dec 2004
Location: Derwood, Maryland
Posts: 156
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: '05 545i(Build 10/04)(SMG)Sport,BlkSapphire,Blk,Anthricite,Logic7,CWP,Comfort Seats,Nav,RearBags,Shades,Sirius,Heated/SplitFoldingRearSeats; '18 540i xDrive, White/Mocha, CWP, DAP, DAP+, Lux. Pkg, Prem. Pkg., Executive Pkg., Luxury Seating Pkg
Model Year: 2005,2018
Originally Posted by cobradav' post='320440' date='Aug 9 2006, 12:03 AM
There are several bulletins relating to TCU issues:
here are excerpts from a few of them:
SI B84 14 06
Phone, Navigation Systems August 2006
Technical Service
This Service Information bulletin supersedes S.I. B84 14 06 dated July 2006.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS AND PRIOR TO RETAIL DELIVERY.
designates changes to this revision
SUBJECT
Service Action: Reactivation of Telematics Control Unit (TCU)
MODEL
E46 (3 Series)
E53 (X5)
E60, E61 (5 Series)
E63, E64 (6 Series)
E65, E66 (7 Series)
E83 (X3)
E85, E86 (Z4)
E90, E91 (3 Series)
SITUATION
Certain vehicles have had the TCU Mobile Identification Number (MIN) and Mobile Device Number (MDN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assisttrade
, not to function. This Service Action reactivates the TCU by assigning a new MIN and MDN to the TCU.
----------
SI B 84 10 06
Phone, Navigation Systems April 2006
Technical Service
SUBJECT
BMW Assist? or Bluetooth? Inoperative, TCU FC# A373
MODEL
E60, E61 (5 Series) from 3/04 production
E63, E64 (6 Series) from 3/04 production
E65, E66 (7 Series) from 3/05 production
E90, E91 (3 Series) with Premium Package (ZPP) or BMW Assist? (SA639)
SITUATION
An approved Bluetooth? enabled handset does not connect/bond to the vehicle.
BMW Assist? is inoperative.
The Telematics Control Unit (TCU) has fault code A373 (Memory Error) stored in fault memory.
CAUSE
Hardware error.
PROCEDURE
In case of a customer complaint an approved Bluetoothreg; enabled handset does not connect/bond to the vehicle.
Attempt to pair an approved Bluetooth enabled handset as outlined in SI B84 13 04 (BMW Assist? with Integrated Bluetooth?).
Perform a short test using the DIS or GT-1.
If the TCU has fault code # A373 (Memory Error) stored in fault memory the TCU is defective and the TCU should be replaced. Refer to SI B84 23 05 (Enhanced Support for BMW Assist? Telematics Control Unit (TCU) with Bluetooth? & CPT9000 Phone Systems) prior to replacing the TCU.
After replacing the TCU, refer to SI B84 15 03 (BMW Assist? Initialization) for the BMW Assist initialization procedure.
Refer to SI B01 10 05 (TCU ESN Registration via DCSnet) for new TCU registration information.
In case of a customer complaint that BMW Assist? is inoperative:
Check the BMW Assist? account status on DCSnet. The BMW Assist? services expiration date and the TCU activation status can be checked on DCSnet under Service/Vehicle History Inquiry. Refer to SI B02 01 06 (Updated DCSnet Vehicle History Inquiry information on BMW Assist?) for more information. If the BMW Assist? services contract has expired, the customer must renew their BMW Assist services. Do not proceed until these services are renewed.
Test the BMW Assist? service for proper operation by placing a test call (press the Roadside Assistance "Wrench" button). Make sure the BMW Assist Response Center received the following information:
Correct Mobile Identification Number (MIN) / Mobile Device Number (MDN)
Correct Vehicle Identification Number (VIN)
Location for the vehicle
Perform a short test using the DIS or GT-1.
If the TCU has fault code # A373 (Memory Error) stored in fault memory the TCU is defective and the TCU should be replaced. Refer to SI B84 23 05 (Enhanced Support for BMW Assist? Telematics Control Unit (TCU) with Bluetooth? & CPT9000 Phone Systems) prior to replacing the TCU.
After replacing the TCU, refer to SI B84 15 03 (BMW Assist? Initialization) for the BMW Assist initialization procedure.
Refer to SI B01 10 05 (TCU ESN Registration via DCSnet) for new TCU registration information.
-------------
SI B 84 09 06
Phone, Navigation Systems April 2006
Technical Service
SUBJECT
Bluetooth? Inoperative, TCU FC# A379 or 79
MODEL
E46 (3 Series) with Premium Package (ZPP) or BMW Assist? (SA639)
E53 (X5) with Premium Package (ZPP) or BMW Assist? (SA639)
E60, E61 (5 Series)
E63, E64 (6 Series)
E65, E66 (7 Series) from 3/05 production
E83 (X3) with Premium Package (ZPP) or BMW Assist? (SA639)
E85 (Z4) with Premium Package (ZPP) or BMW Assist? (SA639)
E90, E91 (3 Series) with Premium Package (ZPP) or BMW Assist? (SA639)
---------------
SI B84 04 06
Phone, Navigation Systems March 2006
Technical Service
This Service Information bulletin supersedes S.I. B84 04 06 dated February 2006.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
designates changes to this revision
SUBJECT
Service Action: Reactivation of Telematics Control Unit (TCU)
MODEL
E46 (3 Series)
E53 (X5)
E60 (5 Series)
E63, E64 (6 Series)
E65, E66 (7 Series)
E83 (X3)
E85 (Z4)
SITUATION
Certain vehicles have had the TCU Mobile Identification Number (MIN) and Mobile Device Number (MDN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assisttrade, not to function. This Service Action reactivates the TCU by assigning a new MIN and MDN to the TCU.
Copies of the customer notification letter and Q&A are attached.
NOTE BY CD - THis is an earlier set of VINS affected than the more recent SIB listed first.
------------
And another series of deactivated TCUs
SI B84 01 05
Phone, Navigation Systems July 2005
Technical Service
This Service Information bulletin supersedes S.I. B84 01 05 dated May 2005.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
designates changes to this revision
SUBJECT
Service Action: Reactivation of Telematics Control Unit (TCU)
MODEL
E60 (5 Series)
E63/64 (6 Series)
Produced from 1/04 to 11/04
SITUATION
Certain vehicles have had the TCU mobile identification number (MIN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assist?), not to function. This Service Action reactivates the TCU by assigning a new MIN to the TCU
A copy of the customer notification letter is attached.
AFFECTED VEHICLES
This Service Action involves 5 Series and 6 Series vehicles with BMW Assist? produced from January 2004 to November 2004.
--------------
Also there are so many TCU issues that I believe they are now required to submit PuMA case and getting permission prior to replaceing a TCU
here are excerpts from a few of them:
SI B84 14 06
Phone, Navigation Systems August 2006
Technical Service
This Service Information bulletin supersedes S.I. B84 14 06 dated July 2006.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS AND PRIOR TO RETAIL DELIVERY.
designates changes to this revision
SUBJECT
Service Action: Reactivation of Telematics Control Unit (TCU)
MODEL
E46 (3 Series)
E53 (X5)
E60, E61 (5 Series)
E63, E64 (6 Series)
E65, E66 (7 Series)
E83 (X3)
E85, E86 (Z4)
E90, E91 (3 Series)
SITUATION
Certain vehicles have had the TCU Mobile Identification Number (MIN) and Mobile Device Number (MDN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assisttrade
, not to function. This Service Action reactivates the TCU by assigning a new MIN and MDN to the TCU.----------
SI B 84 10 06
Phone, Navigation Systems April 2006
Technical Service
SUBJECT
BMW Assist? or Bluetooth? Inoperative, TCU FC# A373
MODEL
E60, E61 (5 Series) from 3/04 production
E63, E64 (6 Series) from 3/04 production
E65, E66 (7 Series) from 3/05 production
E90, E91 (3 Series) with Premium Package (ZPP) or BMW Assist? (SA639)
SITUATION
An approved Bluetooth? enabled handset does not connect/bond to the vehicle.
BMW Assist? is inoperative.
The Telematics Control Unit (TCU) has fault code A373 (Memory Error) stored in fault memory.
CAUSE
Hardware error.
PROCEDURE
In case of a customer complaint an approved Bluetoothreg; enabled handset does not connect/bond to the vehicle.
Attempt to pair an approved Bluetooth enabled handset as outlined in SI B84 13 04 (BMW Assist? with Integrated Bluetooth?).
Perform a short test using the DIS or GT-1.
If the TCU has fault code # A373 (Memory Error) stored in fault memory the TCU is defective and the TCU should be replaced. Refer to SI B84 23 05 (Enhanced Support for BMW Assist? Telematics Control Unit (TCU) with Bluetooth? & CPT9000 Phone Systems) prior to replacing the TCU.
After replacing the TCU, refer to SI B84 15 03 (BMW Assist? Initialization) for the BMW Assist initialization procedure.
Refer to SI B01 10 05 (TCU ESN Registration via DCSnet) for new TCU registration information.
In case of a customer complaint that BMW Assist? is inoperative:
Check the BMW Assist? account status on DCSnet. The BMW Assist? services expiration date and the TCU activation status can be checked on DCSnet under Service/Vehicle History Inquiry. Refer to SI B02 01 06 (Updated DCSnet Vehicle History Inquiry information on BMW Assist?) for more information. If the BMW Assist? services contract has expired, the customer must renew their BMW Assist services. Do not proceed until these services are renewed.
Test the BMW Assist? service for proper operation by placing a test call (press the Roadside Assistance "Wrench" button). Make sure the BMW Assist Response Center received the following information:
Correct Mobile Identification Number (MIN) / Mobile Device Number (MDN)
Correct Vehicle Identification Number (VIN)
Location for the vehicle
Perform a short test using the DIS or GT-1.
If the TCU has fault code # A373 (Memory Error) stored in fault memory the TCU is defective and the TCU should be replaced. Refer to SI B84 23 05 (Enhanced Support for BMW Assist? Telematics Control Unit (TCU) with Bluetooth? & CPT9000 Phone Systems) prior to replacing the TCU.
After replacing the TCU, refer to SI B84 15 03 (BMW Assist? Initialization) for the BMW Assist initialization procedure.
Refer to SI B01 10 05 (TCU ESN Registration via DCSnet) for new TCU registration information.
-------------
SI B 84 09 06
Phone, Navigation Systems April 2006
Technical Service
SUBJECT
Bluetooth? Inoperative, TCU FC# A379 or 79
MODEL
E46 (3 Series) with Premium Package (ZPP) or BMW Assist? (SA639)
E53 (X5) with Premium Package (ZPP) or BMW Assist? (SA639)
E60, E61 (5 Series)
E63, E64 (6 Series)
E65, E66 (7 Series) from 3/05 production
E83 (X3) with Premium Package (ZPP) or BMW Assist? (SA639)
E85 (Z4) with Premium Package (ZPP) or BMW Assist? (SA639)
E90, E91 (3 Series) with Premium Package (ZPP) or BMW Assist? (SA639)
---------------
SI B84 04 06
Phone, Navigation Systems March 2006
Technical Service
This Service Information bulletin supersedes S.I. B84 04 06 dated February 2006.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
designates changes to this revision
SUBJECT
Service Action: Reactivation of Telematics Control Unit (TCU)
MODEL
E46 (3 Series)
E53 (X5)
E60 (5 Series)
E63, E64 (6 Series)
E65, E66 (7 Series)
E83 (X3)
E85 (Z4)
SITUATION
Certain vehicles have had the TCU Mobile Identification Number (MIN) and Mobile Device Number (MDN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assisttrade
, not to function. This Service Action reactivates the TCU by assigning a new MIN and MDN to the TCU.Copies of the customer notification letter and Q&A are attached.
NOTE BY CD - THis is an earlier set of VINS affected than the more recent SIB listed first.
------------
And another series of deactivated TCUs
SI B84 01 05
Phone, Navigation Systems July 2005
Technical Service
This Service Information bulletin supersedes S.I. B84 01 05 dated May 2005.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL AFFECTED VEHICLES THE NEXT TIME THEY ARE IN THE SHOP FOR MAINTENANCE OR REPAIRS.
designates changes to this revision
SUBJECT
Service Action: Reactivation of Telematics Control Unit (TCU)
MODEL
E60 (5 Series)
E63/64 (6 Series)
Produced from 1/04 to 11/04
SITUATION
Certain vehicles have had the TCU mobile identification number (MIN) inadvertently deactivated. This may cause the manual and automatic emergency call and roadside call (BMW Assist?), not to function. This Service Action reactivates the TCU by assigning a new MIN to the TCU
A copy of the customer notification letter is attached.
AFFECTED VEHICLES
This Service Action involves 5 Series and 6 Series vehicles with BMW Assist? produced from January 2004 to November 2004.
--------------
Also there are so many TCU issues that I believe they are now required to submit PuMA case and getting permission prior to replaceing a TCU
BTW, I called BMW customer relations to find out if this was normal, and could get no help.
Joe
08-09-2006, 08:22 AM
#14
Senior Members
Join Date: Dec 2004
Location: New Jersey
Posts: 962
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2001 BMW330ci, Steel Gray, Black leather, Steptronic, PP, SP, PDC, Heated seats, Xenon head lights, HK, 6 disk changer, OEM alarm, OEM clears,Iice white fog lights ,Universal trasnciver, 17 inch Michelin Pilot Sport Tires
2005 530i Titanium Gray,Black leather, Nav.,HUD,PP,CWP,SP,PDC,Xenon lights,Steptronic,Logic 7 sound system,,Fold down read seats,Power shades
ON ORDER
Originally Posted by joepoole' post='320534' date='Aug 9 2006, 09:55 AM
Thanks Dave, this might explain why it took the dealer 5 working days to get BMW to authorize replacement of the TCM.
Joe
Joe
cheers
vern
Thread
Thread Starter
Forum
Replies
Last Post
Vman33
Complete Car Sales
5
03-14-2022 04:43 AM
ucsbwsr
E60, E61 Parts, Accessories and Mods
4
09-19-2015 10:58 AM