roadside assistance?
#11
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From: Austin TX
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Originally Posted by EBMCS03' post='231639' date='Jan 29 2006, 07:53 PM
That way they can at least make $100 a year from me rather than none.
#12
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[/quote]
The GE thing for your Z06? I'll have to look more into it to see what it does compared to BMWs Assist.
#13
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From: New York, NY
My Ride: '05 545i - scheduled for ED pickup in Munich on 7/22!
I'm not surprised that Roadside Assistance weren't able/willing to answer your question. My understanding is that they aren't trained to do anything except come to you when your car is broken down and you're stranded. When you call them, their job is simply to dispatch a tow truck to your location. And they won't send a mechanic or someone qualified to answer technical questions either, its simply a tow truck and a tow truck driver.
If I were in your situation I honestly don't know who I would've called. Maybe try calling your BMW Service Dept or just try solving the problem yourself.
If I were in your situation I honestly don't know who I would've called. Maybe try calling your BMW Service Dept or just try solving the problem yourself.
#14
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From: nyc
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Its an interesting sitiuation isn't it? We pay for a service and basically get a run around instead. If they want to offer it at all, BMWUSA should make it work or throw it away, deducting it from the MSRP.
#15
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From: Albany, NY
My Ride: '04 545iS 6 spd, bought new via eBay, 11/05; Blk/Gry, Cold, L7, PDC, BMW Rear seatcover for pets.
First "Bumwa" was a new 1971 2002. High performance 5s since 1987. Beamer motorcycles too, currently on an 07 BMW K1200 GT; also a Moto Guzzi 1000 SP III.
Was she answering the phone from India?
On a weekend, the best you'll probably get is a AAA-type tow. During the week, you may have a chance to get BMW service, but it's still pretty much a tow-it-in operation. It would be interesting to hear of weekday expereinces.
Ray Hull
On a weekend, the best you'll probably get is a AAA-type tow. During the week, you may have a chance to get BMW service, but it's still pretty much a tow-it-in operation. It would be interesting to hear of weekday expereinces.
Ray Hull
#16
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From: Austin TX
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Originally Posted by EBMCS03' post='231789' date='Jan 30 2006, 01:41 AM
The GE thing for your Z06? I'll have to look more into it to see what it does compared to BMWs Assist.
#17
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From: New Jersey
My Ride: 2001 BMW330ci, Steel Gray, Black leather, Steptronic, PP, SP, PDC, Heated seats, Xenon head lights, HK, 6 disk changer, OEM alarm, OEM clears,Iice white fog lights ,Universal trasnciver, 17 inch Michelin Pilot Sport Tires
2005 530i Titanium Gray,Black leather, Nav.,HUD,PP,CWP,SP,PDC,Xenon lights,Steptronic,Logic 7 sound system,,Fold down read seats,Power shades
ON ORDER
Originally Posted by EBMCS03' post='231608' date='Jan 29 2006, 06:36 PM
Well dont worry now... As of January 01, 2006 for USA BMW RSA now goes throught AAA instead of BMW
And cars bought after January 1, 2006 have 4 year / Unlimited RSA instead of the old 4 year / 50,000 miles
And cars bought after January 1, 2006 have 4 year / Unlimited RSA instead of the old 4 year / 50,000 miles
Well, I look pretty dumb...I was talking to AAA? How did you find that out? If it is so. bring back a dedicated BMW RSA, please!!!!!
I think right now you are still connected to a BMW rep first when you call, they might change it later to go directly to AAA isntead.
I found out cuz BMW Assist called me 3 times trying to tell me to extend my BMW Assist for $199 but I kept saying let me think about it and each time they they told me the benefits and this was one of them they kept mentioning to me. Its contracted to AAA now and they so called said "and you know how good, fast and reliable AAA is" hahahahha I'm only interested in the Collision Automatic dialing feature nothing else and I tried to tell them they should offer JUST that at a lower rate like $100 a year instead of $200 for everything.
That way they can at least make $100 a year from me rather than none.
[/quote]
How long ago did BMW Assist call you?? The reason I'm asking this is because a few weeks ago I got a letter in the mail from BMW Assist that my free one year would be up Feb.22,06 and to continue would be $240 a year.If I didn't notify them that I didn't want to continue the service they would automaticly charge it to my credit card.Any comments on this.TIA
cheers
vern
PS I've had so much trouble getting through to BMW Assist in the passed year,( no fault of thiers,my TCU Unit keeps failing,5 of them), that they decided to compensate me by giving me an additional 6 months free.
#18
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From: So Cal, USA
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Originally Posted by EBMCS03' post='231789' date='Jan 30 2006, 01:41 AM
The GE thing for your Z06? I'll have to look more into it to see what it does compared to BMWs Assist.
Hahha Ya isnt the Z06 made by General Electric? LOL I ment GM... you know that! Now dont tell me that the vett isnt a GM car!
#19
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From: Austin TX
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Originally Posted by EBMCS03' post='231914' date='Jan 30 2006, 10:56 AM
Hahha Ya isnt the Z06 made by General Electric? LOL I ment GM... you know that! Now dont tell me that the vett isnt a GM car!
#20
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From: New Jersey
My Ride: 2001 BMW330ci, Steel Gray, Black leather, Steptronic, PP, SP, PDC, Heated seats, Xenon head lights, HK, 6 disk changer, OEM alarm, OEM clears,Iice white fog lights ,Universal trasnciver, 17 inch Michelin Pilot Sport Tires
2005 530i Titanium Gray,Black leather, Nav.,HUD,PP,CWP,SP,PDC,Xenon lights,Steptronic,Logic 7 sound system,,Fold down read seats,Power shades
ON ORDER
How long ago did BMW Assist call you?? The reason I'm asking this is because a few weeks ago I got a letter in the mail from BMW Assist that my free one year would be up Feb.22,06 and to continue would be $240 a year.If I didn't notify them that I didn't want to continue the service they would automaticly charge it to my credit card.Any comments on this.TIA
cheers
vern
PS I've had so much trouble getting through to BMW Assist in the passed year,( no fault of thiers,my TCU Unit keeps failing,5 of them), that they decided to compensate me by giving me an additional 6 months free.
cheers
vern
PS I've had so much trouble getting through to BMW Assist in the passed year,( no fault of thiers,my TCU Unit keeps failing,5 of them), that they decided to compensate me by giving me an additional 6 months free.
Last week... like Tues night... Thursday night and Saturday morning... so basically JUST NOW... so if you want call them and tell them you heard theres a deal for $199 they'll give it to you if you talk to t
[/quote]
Thanks for the reply.No need to call them now.I got the free 6months that takes me up to Aug.22,06.I'll see whats available at that time.
cheers
vern