paint problem with my 2006
09-10-2005, 10:35 AM
#1
Members
Thread Starter
Join Date: Sep 2005
Location: Southeast, USA
Posts: 90
Likes: 0
Received 0 Likes
on
0 Posts
I know this is referring to an old post, but I have noticed 2 chips in my paint since I took delivery of the car (11 days ago). One happened while I was washing my car. Upon closer inspection, I have noticed about 10 areas on my car where there the car looks like something has been painted over or a small bubble the size of a pen head. I am going to the dealer this week and want to be prepared to argue these are not driver related.
Has anybody else had this problem and had a successful resolution from their dealer?
Has anybody else had this problem and had a successful resolution from their dealer?
09-10-2005, 11:26 AM
#2
Contributors
Join Date: Apr 2005
Location: Prague, Czech Rep. - Europe
Posts: 1,934
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2004 BMW 530I steptronic, Orient Blue, Dakota Black Leather, Finishers Aluminium with Wave Cutting interior, NAVIgation, Radio PROFESSIONAL, CD in-dash, Hi-Fi extended sound system, PDC system, Bi-Xenons lights with washers, cruise-control, heated seats, Extended AC, auto"shade" mirrors, auto lights sensors, rain/wiper sensor, M-tech leather multifunction steering wheel, side airbags rearseats, sliding armrest, smoker's package (I don't smoke!), velour floor mats, spare wheel and jack, 122 style rims winter setup, M135 style rims summer setup
[color=red]Mods:[/color]
[color=blue]M tech sport steering wheel with M5 SMG paddles working retrofit done !
Trunk lid opening button retrofit done.[/color]
[color=blue]3M window 35% tint done
Chrome grilles
E60.net Clings
[/color]
this did happened to mine car after I sprayed the front hood (bone) with the front headlight washer and the chemical you are supposed to use in your tank for wiper window washing did this bubbly paint all over.
NOTE: I also have Orient BLue!!!!!!
I did not bother going to dealer, they would tell me that it is my fault???
And even if they would agree on $hitty paint and agree it is their fault they would offer new paint over the hood for free...... which is better to get done by professional private owned paint shop anyway....
NOTE: I also have Orient BLue!!!!!!
I did not bother going to dealer, they would tell me that it is my fault???
And even if they would agree on $hitty paint and agree it is their fault they would offer new paint over the hood for free...... which is better to get done by professional private owned paint shop anyway....
09-10-2005, 11:29 AM
#3
Contributors
Join Date: Jul 2005
Location: Helsinki, Finland
Posts: 7,790
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: My ex-ride: EU '08 LCI 520dA. Space Grey, Sport Seats in Black Leather/Fabric Anthracite, Sport Steering Wheel, A/C with Extended Features, Hi-Fi Speakers, Cup Holders, Cruise with Braking function, Folding Rear Seats, Xenons, Park Distance Control.
Originally Posted by billysunshine' date='Sep 10 2005, 08:35 PM
I know this is referring to an old post, but I have noticed 2 chips in my paint since I took delivery of the car (11 days ago). One happened while I was washing my car. Upon closer inspection, I have noticed about 10 areas on my car where there the car looks like something has been painted over or a small bubble the size of a pen head.? I am going to the dealer this week and want to be prepared to argue these are not driver related.
Has anybody else had this problem and had a successful resolution from their dealer?
Has anybody else had this problem and had a successful resolution from their dealer?
[snapback]169154[/snapback]
http://forums.e60.net/index.php?showtopic=14716
09-10-2005, 11:29 AM
#4
Senior Members
Join Date: Jun 2005
Location: Newcastle Upon Tyne, UK
Posts: 748
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: Current - 330 Sport Topaz Blue, Grey Leather, HK HIFI...lost interest!!
Waiting for - 535d Sport, Silver Grey, Foldy Mirrors, 172 19",Logic7,Pro Radio,Through load,Heated Front Seats,High Gloss shadowline,Black Maple,Headlight wash,Sun Protection Glass.
Dont get close to big trucks.... 
Its a recipe for tears
Its a recipe for tears
09-12-2005, 11:15 AM
#5
Members
Thread Starter
Join Date: Sep 2005
Location: Southeast, USA
Posts: 90
Likes: 0
Received 0 Likes
on
0 Posts
Quick refresher, need help
I discovered 1 chip on the hood of my car sat. after washing. I inspected the car further and noticed small areas of discoloration all over the car. When I applied some pressure with my fingernail to one, it chipped off as well. I have identified atleast 15 spots on the vehicle. Not waterspots, they have a texture to them.
So this is what happened today when I went to the dealer.
Met with manager and service manager today about my paint. Both seemed quite confused about what was going on. They assured me they would do whatever it takes to resolve the problem. I told them I was not happy that I have had my car for 2 weeks and there are even issues with the paint. I told them I believed the paint to be defective and I wanted another car. Thay told me they had steps to follow.
They believe the spots on my car can be removed with clay and they want to paint the two chips.
Should I let them do this, or should I demand they leave the car in this condition?
I do not want them to cover up any condition that may prove the paint is defective.
They agreed the paint should not have the spots and the chips at this stage.
What should I do?
I discovered 1 chip on the hood of my car sat. after washing. I inspected the car further and noticed small areas of discoloration all over the car. When I applied some pressure with my fingernail to one, it chipped off as well. I have identified atleast 15 spots on the vehicle. Not waterspots, they have a texture to them.
So this is what happened today when I went to the dealer.
Met with manager and service manager today about my paint. Both seemed quite confused about what was going on. They assured me they would do whatever it takes to resolve the problem. I told them I was not happy that I have had my car for 2 weeks and there are even issues with the paint. I told them I believed the paint to be defective and I wanted another car. Thay told me they had steps to follow.
They believe the spots on my car can be removed with clay and they want to paint the two chips.
Should I let them do this, or should I demand they leave the car in this condition?
I do not want them to cover up any condition that may prove the paint is defective.
They agreed the paint should not have the spots and the chips at this stage.
What should I do?
09-12-2005, 12:21 PM
#6
Contributors
Join Date: Aug 2004
Location: San Diego
Posts: 952
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2015 535D M Sport
Originally Posted by billysunshine' date='Sep 12 2005, 01:15 PM
Quick refresher, need help
I discovered 1 chip on the hood of my car sat. after washing.? I inspected the car further and noticed small areas of discoloration all over the car.? When I applied some pressure with my fingernail to one, it chipped off as well.? I have identified atleast 15 spots on the vehicle.? Not waterspots, they have a texture to them.
So this is what happened today when I went to the dealer.
Met with manager and service manager today about my paint.? Both seemed quite confused about what was going on.? They assured me they would do whatever it takes to resolve the problem.? I told them I was not happy that I have had my car for 2 weeks and there are even issues with the paint.? I told them I believed the paint to be defective and I wanted another car.? Thay told me they had steps to follow.?
They believe the spots on my car can be removed with clay and they want to paint the two chips.
Should I let them do this, or should I demand they leave the car in this condition?
I do not want them to cover up any condition that may prove the paint is defective.
They agreed the paint should not have the spots and the chips at this stage.
What should I do?
I discovered 1 chip on the hood of my car sat. after washing.? I inspected the car further and noticed small areas of discoloration all over the car.? When I applied some pressure with my fingernail to one, it chipped off as well.? I have identified atleast 15 spots on the vehicle.? Not waterspots, they have a texture to them.
So this is what happened today when I went to the dealer.
Met with manager and service manager today about my paint.? Both seemed quite confused about what was going on.? They assured me they would do whatever it takes to resolve the problem.? I told them I was not happy that I have had my car for 2 weeks and there are even issues with the paint.? I told them I believed the paint to be defective and I wanted another car.? Thay told me they had steps to follow.?
They believe the spots on my car can be removed with clay and they want to paint the two chips.
Should I let them do this, or should I demand they leave the car in this condition?
I do not want them to cover up any condition that may prove the paint is defective.
They agreed the paint should not have the spots and the chips at this stage.
What should I do?
[snapback]169755[/snapback]
09-12-2005, 12:32 PM
#7
Members
Thread Starter
Join Date: Sep 2005
Location: Southeast, USA
Posts: 90
Likes: 0
Received 0 Likes
on
0 Posts
You need to let it play out. It seems your dealer wants to work with you to resolve the problem (a good thing) and he will need to follow the standard protocol. If they can't get it fixed right (you can't tell they did anything), then they will probably escalate to BMW NA and try something else. In the end, if you are unhappy with whatever they decide to do, then go back. Persistence with patience will probably get you what you want. If the dealer drops the ball or will not work with you, find one that will.
Thanks
So you thinks it is okay to let them use a clay bar on my car?
[snapback]169762[/snapback]
[/quote]Thanks
So you thinks it is okay to let them use a clay bar on my car?
09-12-2005, 12:44 PM
#8
Contributors
Join Date: Aug 2004
Location: San Diego
Posts: 952
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2015 535D M Sport
Originally Posted by billysunshine' date='Sep 12 2005, 02:32 PM
You need to let it play out. It seems your dealer wants to work with you to resolve the problem (a good thing) and he will need to follow the standard protocol. If they can't get it fixed right (you can't tell they did anything), then they will probably escalate to BMW NA and try something else. In the end, if you are unhappy with whatever they decide to do, then go back. Persistence with patience will probably get you what you want. If the dealer drops the ball or will not work with you, find one that will.
[snapback]169762[/snapback]
Thanks
So you thinks it is okay to let them use a clay bar on my car?
[snapback]169766[/snapback]
[/quote]Sure, you need to let them exhaust all their options. If you don't like the end result, just keep pressing for a resolution you can accept. You should be able to get a loaner when they have your car in the shop.
09-13-2005, 05:35 AM
#9
Members
Thread Starter
Join Date: Sep 2005
Location: Southeast, USA
Posts: 90
Likes: 0
Received 0 Likes
on
0 Posts
I contacted BMWNA via email yesterday and was surprised I got a response. They want me to let the dealer do what they can and contact them if I have any problems. I guess that is good.
I have another appointment next Tuesday, they are bring a paint specialist in to look at the car.
I guess I have to let them do what they want.
I don't have a choice, I am not happy.
I have another appointment next Tuesday, they are bring a paint specialist in to look at the car.
I guess I have to let them do what they want.
I don't have a choice, I am not happy.
Thread
Thread Starter
Forum
Replies
Last Post
socale39
Complete Car Sales
9
09-05-2023 08:30 AM
TexaZ3
Complete Car Sales
17
05-06-2015 09:54 AM
umnitza
Private Member Classifieds
0
03-07-2015 01:53 PM