Is my dealer lying to my face?
11-10-2008, 12:46 AM
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I was recently playing around with my car and ended up removing both headlights from the car. Now the thing I had done which I know I should have not done was to start the car with the headlights removed. 
Due to this I recieved a Adaptive headlight warning. No problem...I have had this happen to me before out of town and rolled into a dealership to clear the code due to the fact that nothing is wrong with the lights. They did it, I paid and left. Although this time I had one of my fog lights removed due to that I was waiting for a new balast and did not want to get the bulb damaged. I brought my car into my local stealership and waited for 2h only to hear that their is no way they can clear the code. WHY? I asked. The SA explained to me that because I had a faulty fog light error message that they are not able to remove the adaptive headlight warning until the fog light one is removed. Then the SA told me to get my fog light fixed and come back after. Is this true??? Cant the mechanic just simply cancel each code one by one?
Due to this I recieved a Adaptive headlight warning. No problem...I have had this happen to me before out of town and rolled into a dealership to clear the code due to the fact that nothing is wrong with the lights. They did it, I paid and left. Although this time I had one of my fog lights removed due to that I was waiting for a new balast and did not want to get the bulb damaged. I brought my car into my local stealership and waited for 2h only to hear that their is no way they can clear the code. WHY? I asked. The SA explained to me that because I had a faulty fog light error message that they are not able to remove the adaptive headlight warning until the fog light one is removed. Then the SA told me to get my fog light fixed and come back after. Is this true??? Cant the mechanic just simply cancel each code one by one?
11-10-2008, 09:26 AM
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My Ride: Week 17 Build, 2008 E60 535d M Sport - Titanium Silver, Black Dakota Leather, Visibility Package, Media Package, Automatic gearbox, Steering Wheel Heating, M Double Spoke 172 19" Mixed Wheels, Auto-Dim+Exterior Mirror, Comfort seats, Front Seat Heating, Aluminium Pentan interior trim,DAB Tuner, TV Function, BMW Individual Audio System 825W !!
I don't know the answer, but what you say, about canceling the error messages one by one does seem logical...
11-10-2008, 09:37 AM
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My Ride: F11 520d
My tank was almost empty once when dealer upgraded car and removed error messages. Empty tank was mentioned in progman update report!
Not exactly same case, but I guess that missing bulb is not obstacle for coding either. But if you have problem with other computer/control box, that has to be fixed first before they can continue with coding.
Not exactly same case, but I guess that missing bulb is not obstacle for coding either. But if you have problem with other computer/control box, that has to be fixed first before they can continue with coding.
11-10-2008, 02:44 PM
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Originally Posted by littlemouse' post='717226' date='Nov 10 2008, 01:26 PM
I don't know the answer, but what you say, about canceling the error messages one by one does seem logical...
11-10-2008, 03:45 PM
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I would try checking what another stealer would say on this.
11-10-2008, 09:08 PM
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[quote name='Angelic0-' date='Nov 10 2008, 10:12 PM' post='717687']
i've worked with BMW diagnostics software...
they clear all trouble codes, and the codes will come up again if they are still having problems..
[/quote
So basiclly they are right? If one of the messages wont clear they all will stay "lit"? Still dosent make sense that a software would operate like this.
i've worked with BMW diagnostics software...
they clear all trouble codes, and the codes will come up again if they are still having problems..
[/quote
So basiclly they are right? If one of the messages wont clear they all will stay "lit"? Still dosent make sense that a software would operate like this.
11-11-2008, 10:25 AM
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Originally Posted by porsche911targa' post='717539' date='Nov 10 2008, 08:45 PM
I would try checking what another stealer would say on this.