My car died today !
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From: Vancouver, BC , Canada
My Ride: 2011, X6 Hybrid . Alpine White , every option. 20" Conti' NON runflats,OEM trunk spoiler , LUX V3 AE's , HP Thunder Fogs , custom front bumper reflector delete........
Originally Posted by wees75' post='504716' date='Dec 9 2007, 02:17 PM
any update Westcoast550???
Thanks
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My Ride: 2008 535i, Carbon Black, Black Dakota, Black Diamond Trim, 6sp Sport Automatic with Paddles, M-Sport Package, Premium Package
Originally Posted by westcoast550' post='504734' date='Dec 9 2007, 12:05 PM
Other than the Monday morning "wiggle test" , no. I have sent a letter to the Custmer Service Manager, with copies to the Sales Manager and Dealer owner. The dealer has always been very customer focussed so I'm hopeful we will resolve this bizarre issue smoothly ..............I'm not a happy camper .
Thanks
Thanks
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From: Vancouver, BC , Canada
My Ride: 2011, X6 Hybrid . Alpine White , every option. 20" Conti' NON runflats,OEM trunk spoiler , LUX V3 AE's , HP Thunder Fogs , custom front bumper reflector delete........
Originally Posted by FRANK970' post='505116' date='Dec 10 2007, 03:26 PM
This is a little bit unnerving. Keep us posted, we are worried about your car. I hope it works out.
Thanks Frank, I have heard nothing so far but my letter was acknowleded by the two managers yesterday (Sunday)
Cheers
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From: Vancouver, BC , Canada
My Ride: 2011, X6 Hybrid . Alpine White , every option. 20" Conti' NON runflats,OEM trunk spoiler , LUX V3 AE's , HP Thunder Fogs , custom front bumper reflector delete........
The dealer is trying to get me a new car..................the guy at BMW Canada who can approve it is away for a couple of weeks....... so now I guess I just wait................. AHHHHHHH !!!
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From: New Orleans, LA USA
My Ride: E90 M3
Model Year: 2011
Originally Posted by westcoast550' post='505158' date='Dec 10 2007, 03:40 PM
The dealer is trying to get me a new car..................the guy at BMW Canada who can approve it is away for a couple of weeks....... so now I guess I just wait................. AHHHHHHH !!!
Seriously, do you mean they have diagnosed some problem and are swapping out the old one because of this issue. I would be curious to hear what the problem was that prompted them to act so quickly in taking back your car.
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From: Vancouver, BC , Canada
My Ride: 2011, X6 Hybrid . Alpine White , every option. 20" Conti' NON runflats,OEM trunk spoiler , LUX V3 AE's , HP Thunder Fogs , custom front bumper reflector delete........
Originally Posted by kscarrol' post='505162' date='Dec 10 2007, 04:48 PM
A new car? Wow, what went wrong? We were all awaiting word from the wiggle test...
Seriously, do you mean they have diagnosed some problem and are swapping out the old one because of this issue. I would be curious to hear what the problem was that prompted them to act so quickly in taking back your car.
Seriously, do you mean they have diagnosed some problem and are swapping out the old one because of this issue. I would be curious to hear what the problem was that prompted them to act so quickly in taking back your car.
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From: New Orleans, LA USA
My Ride: E90 M3
Model Year: 2011
Sounds like they are bending over backwards to keep you happy. Certainly keep us informed as to exactly what the problem was. I'll be curious to hear what drove them to replace the car so quickly. We have seen others with entire engines replaced without getting a new car...
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My Ride: 2004 545i Platinum Silver Metallic Gray Dakota Leather, Premium Pack, Premium Sound, Logic 7, Sport Pack, Navi, PDC, Sunshades, Cold Weather and HUD. 56k miles Feb. 2011
Originally Posted by westcoast550' post='505158' date='Dec 10 2007, 01:40 PM
The dealer is trying to get me a new car..................the guy at BMW Canada who can approve it is away for a couple of weeks....... so now I guess I just wait................. AHHHHHHH !!!
Isn't it umbarrassing on a $94k car to have a problem like this on the road ? I hope no body saw you.Just wondering why you didn't consider the BMW road assistance. Driving the car in such condition to the dealer may have casued further damage to your car. Good luck.
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From: Vancouver, BC , Canada
My Ride: 2011, X6 Hybrid . Alpine White , every option. 20" Conti' NON runflats,OEM trunk spoiler , LUX V3 AE's , HP Thunder Fogs , custom front bumper reflector delete........
I haven't spent a lot of time carping here about the issues I have had with this car but suffice it to say this isn't the first time it's been back to the shop. When it was running fine it was brilliant, but I don't even have 6000km (3500 miles) on it !!
Thanks for the concern and support .
Cheers
Thanks for the concern and support .
Cheers