AlanM

Chaps I have a 2005 (march) 535D A Sport Saloon and it is off for its first free service (free - well part of the maintenance plan)

ANYWAY - I said I wanted the software updated...... and they seemed unsure as no-one had ever asked for that before. She put me on hold then came back with a story saying not sure if they can do it.

SO - what should I ask for??? I want to play MP3 files - I have pro NAV, with the single slot CD and the 6 CD Changer. What reason should I give?

Your help please!!! (I phoned Wood in Hampshire - Odiham/Hook Dealership)

(The car has gone from a while you wait service to an all day job when I said I wanted the computer updated.)

Thanks

znod

If your car is supposed to be MP3 capable, then the dealer is obligated to install the software IMO. I have no info on whether your model is supposed to be MP3 capable. I would talk directly to a service advisor about the issue. If your dealer is clueless about updating software in general, as may be the case given what you say, then I would want to go to a more experienced dealer for software updates.

colejl

This is so frustrating! They should of done the s/w update a million times and with modern cars like the 5 this is a 'routine operation' because so much is now computer controlled. However, the secret to guarantee an upgrade is to look at the latest fix list and find a problem you can reproduce. You can then 'help' the dealership in resolving the issue by saying a s/w upgrade should resolve it...

AlanM

Thanks guys.....

Any problems that I should "report" then?!!?!?!?

Help..... hate being palmed off

Brendan

Hi Alan

iDrive screen goes black and reboots sometimes should do the trick