Dealer said they couldn't duplicate the problem
01-02-2009, 10:27 AM
#11
Members
Join Date: Nov 2007
Location: SE USA
Posts: 119
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2008 535i, platinum gray with cream beige dakota leather, premium, sport, comfort access, navigation, heated seats, sport auto with paddles, premium sound, sat radio, ipod
Since your warranty is up in 15 days it IS VERY IMPORTANT that you get a work order back from them which documents your complaint in detail while still inside the warranty. Once you have that, regardless of how long it takes them to duplicate the problem, you have irrefutable evidence that you brought the defect to their attention while inside the warranty. It's their problem if they can't take the time to identify, correctly diagnose and repair the problem.
01-02-2009, 11:06 AM
#12
Contributors
Thread Starter
Join Date: Aug 2008
Location: Originally from Koeln, Deutschland. Enjoying it in Bonita Springs, Florida Now :)
Posts: 7,421
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by wantmye90' post='757845' date='Jan 2 2009, 02:27 PM
Since your warranty is up in 15 days it IS VERY IMPORTANT that you get a work order back from them which documents your complaint in detail while still inside the warranty. Once you have that, regardless of how long it takes them to duplicate the problem, you have irrefutable evidence that you brought the defect to their attention while inside the warranty. It's their problem if they can't take the time to identify, correctly diagnose and repair the problem.
01-02-2009, 12:14 PM
#13
Contributors
Join Date: Jun 2005
Location: Chalandri/Athina/Hellas
Posts: 2,799
Likes: 0
Received 1 Like
on
1 Post
Originally Posted by Krozi' post='757874' date='Jan 2 2009, 10:06 PM
Brought the car in today and took it for a test ride with the service guy couldn't get the knock in the steering but he could replicate the knock in the telescopic adjustment.
01-02-2009, 01:30 PM
#14
Contributors
Thread Starter
Join Date: Aug 2008
Location: Originally from Koeln, Deutschland. Enjoying it in Bonita Springs, Florida Now :)
Posts: 7,421
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by nicke60gre' post='757919' date='Jan 2 2009, 04:14 PM
Unlock the steering but don't turn the ignition switch. Now turn the steering wheel left-right-left-right fast with short 4-5 inch moves but continuously. You will hear the steering rack knocking...
01-02-2009, 01:59 PM
#15
Contributors
Join Date: Jun 2005
Location: Chalandri/Athina/Hellas
Posts: 2,799
Likes: 0
Received 1 Like
on
1 Post
Originally Posted by Krozi' post='757953' date='Jan 3 2009, 12:30 AM
Will this convince the tech guy?
01-02-2009, 10:09 PM
#16
Contributors
Join Date: Feb 2007
Location: Dallas TX
Posts: 554
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2012 535i M package
Originally Posted by Krozi' post='757953' date='Jan 2 2009, 05:30 PM
Will this convince the tech guy?
let us know when u take the car back..GL
01-03-2009, 05:27 AM
#17
Contributors
Thread Starter
Join Date: Aug 2008
Location: Originally from Koeln, Deutschland. Enjoying it in Bonita Springs, Florida Now :)
Posts: 7,421
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by solrac6262' post='758214' date='Jan 3 2009, 02:09 AM
hey man is the noise you are getting the same as the video?
let us know when u take the car back..GL
let us know when u take the car back..GL
01-03-2009, 04:03 PM
#18
Contributors
Join Date: Feb 2007
Location: Dallas TX
Posts: 554
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2012 535i M package
Originally Posted by Krozi' post='758313' date='Jan 3 2009, 09:27 AM
All I hear in the video is the sound of the key revolving in the ignition and then a hissing sound.
01-03-2009, 04:08 PM
#19
Contributors
Thread Starter
Join Date: Aug 2008
Location: Originally from Koeln, Deutschland. Enjoying it in Bonita Springs, Florida Now :)
Posts: 7,421
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by solrac6262' post='758697' date='Jan 3 2009, 08:03 PM
how about this one http://www.youtube.com/watch?v=E08PtNSvHFI...feature=channel
01-04-2009, 01:11 PM
#20
Senior Members
Join Date: Nov 2008
Location: Cerritos, CA
Posts: 685
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2006 530i
this is the same problem i had when i bought my car on nov of 08, a little over two months!!! They replaced the steering rack, so they say..... now im haveing the same problem again when i turn left!!
my car was at the dealer for the same problem again and this dealership knows now what is klunking, ill post tomorrow what part they are going to change out!!! all i know is its part of the steering rack again!!!
my car was at the dealer for the same problem again and this dealership knows now what is klunking, ill post tomorrow what part they are going to change out!!! all i know is its part of the steering rack again!!!