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Broke my door handle... on day 1

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Old 07-24-2009, 05:57 PM
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Absolutely unacceptable on a 60K car... what a shame.
Old 07-24-2009, 06:00 PM
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i'm going to have to get nasty with them if they give me lip about not being able to fix it tomorrow...
Old 07-24-2009, 06:01 PM
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Originally Posted by Kzang' post='953666' date='Jul 24 2009, 09:57 PM
Absolutely unacceptable on a 60K car....
And that's the 1st you say to the SA and your sale rep before any greetings when you bring it in...
Old 07-24-2009, 06:02 PM
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right.. this has to be a priority for them to fix.. what a sour end to a day i have been looking forward to for months/years
Old 07-24-2009, 06:03 PM
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Wow first day?? but if that is the case I'm sure of you talk to your dealer nicely and tell them what happened they probably would be able to fix it under warranty.
Old 07-24-2009, 06:04 PM
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literally within 6 hours of getting the car, and possibly the first time i opened that door. there is no way this isnt under warranty.. the car has 20 miles on it
Old 07-24-2009, 06:05 PM
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Originally Posted by EBMCS03' post='953678' date='Jul 24 2009, 10:03 PM
Wow first day?? but if that is the case I'm sure of you talk to your dealer nicely and tell them what happened they probably would be able to fix it under warranty.
Nice or not, this is under warranty regardless.
Old 07-24-2009, 06:06 PM
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xman, after reading the previous post, im wondering if they even have this part in the shop... jeez im getting agitated....
Old 07-24-2009, 06:08 PM
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Originally Posted by highyo' post='953673' date='Jul 24 2009, 10:00 PM
i'm going to have to get nasty with them if they give me lip about not being able to fix it tomorrow...
They should give you a loaner while it's being fixed. If not, then you get nasty. Find your sales rep and tell him in front of the customers of what happened.
Old 07-24-2009, 06:08 PM
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Originally Posted by highyo' post='953682' date='Jul 24 2009, 09:06 PM
xman, after reading the previous post, im wondering if they even have this part in the shop... jeez im getting agitated....
dont worry...one would think that with you buying a brand new car and having this happen in less than 24 hours that this will be first priority!


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