550i Controller Reprogramming Nightmare
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Location: Long Island, NY
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My Ride: 2006 550i, 6 speed manual
Model Year: 2006
550i Controller Reprogramming Nightmare
So I started receiving an intermittent but regular Active Steering malfunction error in my 06 550i about 2 weeks ago. I took it to the local dealer here on LI for repair under my GE extended warranty.
They've had it for 8 calendar days now and it's still not fully repaired. First GE had to dispatch an adjuster which took several days to validate that the part was actually bad and I assume negotiate down the hourly labor rate with the dealer which appears to be the trend these days. Not sure I blame them given the hourly labor rate of $160. The repair is covered though.
It's now going on 3 days (of the 8) that they've been trying to re-program the new Active Steering controller and potentially other controllers which can take many hours according to the dealer. I've had a loaner car for the entire time but am concerned about the maintainability of the vehicle going forward given this experience.
Anyone have any thoughts/guidance or had a similar experience?
They've had it for 8 calendar days now and it's still not fully repaired. First GE had to dispatch an adjuster which took several days to validate that the part was actually bad and I assume negotiate down the hourly labor rate with the dealer which appears to be the trend these days. Not sure I blame them given the hourly labor rate of $160. The repair is covered though.
It's now going on 3 days (of the 8) that they've been trying to re-program the new Active Steering controller and potentially other controllers which can take many hours according to the dealer. I've had a loaner car for the entire time but am concerned about the maintainability of the vehicle going forward given this experience.
Anyone have any thoughts/guidance or had a similar experience?
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