530d Gearbox Saga - Help & Advice Needed
06-02-2009, 12:33 AM
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My Ride: G30 530i M-sport
Model Year: 2018
Originally Posted by daven' post='892988' date='May 28 2009, 05:57 PM
Am I missing something here? Surely if you purchased Anything from anywhere, let alone car parts from a car dealership it would be covered by some sort of warranty.
This also begs the question IF it was overfilled with oil in the first place, and that caused a problem who's fault was that?
Sorry BUT if you bought (regardless of who fitted it) a gearbox that was faulty in some way then it is down to the dealership to rectify. I think they are trying to have you over!
Do you have consumer protection laws?
This also begs the question IF it was overfilled with oil in the first place, and that caused a problem who's fault was that?
Sorry BUT if you bought (regardless of who fitted it) a gearbox that was faulty in some way then it is down to the dealership to rectify. I think they are trying to have you over!
Do you have consumer protection laws?
In any case, they have come back and agreed that the replacement box and/or the manner in which it was installed, did not resolve my original complaint, so they are putting in a second replacement box at no cost to me.
06-02-2009, 05:09 AM
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Ok! MacSid Hopefully it will get resolved for you finally!
I still feel they are/were trying it on though. It is definately their responsibility purchased or not. They get a 'box' off the shelf as it were and it proves to be u/s, tough, then they just get another until they get it right.
Just think, these modern components don't have much in the way of human intervention when assembled, say there was a problem with the assembly line and there was a whole batch of weak components...... 'Er! Can we offer you a mortgage sir so that you can pay for this bunch of gearboxes until we manage to sort it?'
I still feel they are/were trying it on though. It is definately their responsibility purchased or not. They get a 'box' off the shelf as it were and it proves to be u/s, tough, then they just get another until they get it right.
Just think, these modern components don't have much in the way of human intervention when assembled, say there was a problem with the assembly line and there was a whole batch of weak components...... 'Er! Can we offer you a mortgage sir so that you can pay for this bunch of gearboxes until we manage to sort it?'
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