Need ref to dealer and/or SA in San Diego
06-21-2007, 07:58 AM
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Location: San Diego, CA
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My Ride: 2005 545i Jet Black/Black, Sport Package, Satellite
Originally Posted by lynx10' post='433486' date='Jun 8 2007, 11:52 AM
That would be my last visit to Cunningham.
Is warranty service (or customer relations) so unprofitable that dealers wouldn't think it important to work with the customer and risk losing them?
I feel like I don't have enough information about that topic to know the answer.
Is warranty service (or customer relations) so unprofitable that dealers wouldn't think it important to work with the customer and risk losing them?
I feel like I don't have enough information about that topic to know the answer.
I love the service department at Cunningham, since it is a smaller and somewhat out of the main area of SD. However, I found that the dealers in SD were not that competitive and I ended up leasing my current 2005 545i from Crevier BMB (too bad Kevin Hite is no longer there) for $1,750 over cost....I found the SD dealers were a minimum $ 1,500 - 2,000 higher than Crevier. Maybe OC and LA dealers can give better deals because they do more volume? If things have changed here in SD, please let me know....I also liked the fact my deal was extremely hassle free--done over the phone with Crevier in or 2 phone calls, maybe a total of 10 - 15 minutes tops.
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