My car needs a service - please help!
#11
Senior Members
Join Date: Aug 2008
Location: London, UK
Posts: 277
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2005 BMW 525D M-SPORT // Grey // SB attached
![Default](https://5series.net/forums/images/icons/icon1.gif)
Originally Posted by russdx' post='810603' date='Mar 8 2009, 11:51 AM
are independent dealers as bad?
#12
Contributors
Join Date: Jan 2008
Location: London, UK.
Posts: 607
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 07 E61 530d M-Sport.
![Default](https://5series.net/forums/images/icons/icon1.gif)
As i said the only bad thing about Synter Sunngdale is the price, it is an expensive area though so they do charge more. The actual customer service and quality are top notch and they price match, can't really ask for more than that.
#13
Members
Thread Starter
Join Date: Jan 2007
Location: Surrey UK
Posts: 16
Likes: 0
Received 0 Likes
on
0 Posts
![Default](https://5series.net/forums/images/icons/icon1.gif)
Thanks for the advice;
This is what needs to be done;
20k service, Brake Fluid change, Oil and filter change
Also...
issue with headlights misting up inside and leaving residue inside the glass
issue with sport automatic transmission (feels like there's a tank of kanagroo juice in there
)
I-drive issue - Favourite buttons keep coming up on the menu without even touching them
SOS button error message pops up from time to time
Air conditioning needs checking and perhaps re-gassing as it's stopped blowing cold air
Copper Thames Ditton quoted me ?220 +VAT for the service, the excluded the oil, as I said I will provide my own. They also said that any jobs that are not covered under warranty, they will charge ?78 per half an hours labour!! Apart from the service, do you think these issues will be covered under warranty?
This is what needs to be done;
20k service, Brake Fluid change, Oil and filter change
Also...
issue with headlights misting up inside and leaving residue inside the glass
issue with sport automatic transmission (feels like there's a tank of kanagroo juice in there
![Smile](https://5series.net/forums/images/smilies/imported/smile.gif)
I-drive issue - Favourite buttons keep coming up on the menu without even touching them
SOS button error message pops up from time to time
Air conditioning needs checking and perhaps re-gassing as it's stopped blowing cold air
![Noexpression](https://5series.net/forums/images/smilies/imported/noexpression.gif)
Copper Thames Ditton quoted me ?220 +VAT for the service, the excluded the oil, as I said I will provide my own. They also said that any jobs that are not covered under warranty, they will charge ?78 per half an hours labour!! Apart from the service, do you think these issues will be covered under warranty?
#14
![Default](https://5series.net/forums/images/icons/icon1.gif)
I recall all my dealings with Cooper in Croydon to be very agreeable. http://www.coopercroydonbmw.co.uk/
#15
Members
Join Date: Apr 2006
Location: UK
Posts: 166
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2006 530D SE; Mystic Blue; Beige Leather; Luxury Pack; Media Pack; Visibility Pack; 123's; Logic 7; + to many more to type...........
2008 730D; Black Sapphire; Cream Beige Leather; plenty of options!
![Default](https://5series.net/forums/images/icons/icon1.gif)
Originally Posted by Jounia' post='810625' date='Mar 8 2009, 01:08 PM
Thanks for the advice;
This is what needs to be done;
20k service, Brake Fluid change, Oil and filter change
Also...
issue with headlights misting up inside and leaving residue inside the glass
issue with sport automatic transmission (feels like there's a tank of kanagroo juice in there
)
I-drive issue - Favourite buttons keep coming up on the menu without even touching them
SOS button error message pops up from time to time
Air conditioning needs checking and perhaps re-gassing as it's stopped blowing cold air
Copper Thames Ditton quoted me ?220 +VAT for the service, the excluded the oil, as I said I will provide my own. They also said that any jobs that are not covered under warranty, they will charge ?78 per half an hours labour!! Apart from the service, do you think these issues will be covered under warranty?
This is what needs to be done;
20k service, Brake Fluid change, Oil and filter change
Also...
issue with headlights misting up inside and leaving residue inside the glass
issue with sport automatic transmission (feels like there's a tank of kanagroo juice in there
![Smile](https://5series.net/forums/images/smilies/imported/smile.gif)
I-drive issue - Favourite buttons keep coming up on the menu without even touching them
SOS button error message pops up from time to time
Air conditioning needs checking and perhaps re-gassing as it's stopped blowing cold air
![Noexpression](https://5series.net/forums/images/smilies/imported/noexpression.gif)
Copper Thames Ditton quoted me ?220 +VAT for the service, the excluded the oil, as I said I will provide my own. They also said that any jobs that are not covered under warranty, they will charge ?78 per half an hours labour!! Apart from the service, do you think these issues will be covered under warranty?
I?d be somewhat confused by the problem list above with your car ? these cars are condition based serviced and your car would appear to require a 20k service, is this it's first service? In that case with just 20k miles on your car the service here would be an ?oil? service only; the other issues would be not be required if there is only 20k on your car.
Normally dealers will quote the oil inclusive of the service in my experience; the cost quoted to me has been circa ?80 for the fully synthetic oil that?s used - ?220 is a little high, my last oil service was ?195+VAT, inclusive of oil, on my e60 - however, as you list other items e.g. brake fluid, filters etc. this suggests a much higher mileage on your car. As to labour rates these do vary over the UK, ?78 for half an hour seems steep to me, I?ve been used to ?95/hour, with quotes up to ?130/ hour.
The other problems with your cars iDrive; headlamp, moisture fouling inside lens (common complaint that has been fixed under warranty on some cars); SOS errors intermittently (not an unknown problem); and AC problem would be covered by warranty if your car has less than 60k miles I?d suggest, likewise the reported problem with the cars erratic performance should be investigated under warranty.
In my experience provided the car has been regularly serviced by BMW I?ve never had any aggravation with reported problems not being dealt with under warranty when the car has been inside its warranty period, indeed beyond the warranty period on occasions in the past.
#16
Senior Members
Join Date: Jan 2009
Location: Uk
Posts: 512
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 535d
![Default](https://5series.net/forums/images/icons/icon1.gif)
Originally Posted by nudda' post='810514' date='Mar 8 2009, 07:21 AM
I dont know where these ppl get off. I HATE dealers - they cheating sly )$%*$)'s
I took my car into Sytner Sunningdale (SL5 9EE) and waited for about 8 hours just to get my steering wheels creek looked at. It was booked in and so I wasnt expecting more than 2-3 hours. They said they had other cars to see before mine hence the delay.
I took my car into Sytner Sunningdale (SL5 9EE) and waited for about 8 hours just to get my steering wheels creek looked at. It was booked in and so I wasnt expecting more than 2-3 hours. They said they had other cars to see before mine hence the delay.
I bought my car from a smallish dealer in the end who are 40 miles away from me. All retrofitted parts I bought from this dealer and I travel 40miles to get my car serviced there. Its the Knights group Stafford, formerly knowns as Radford. Anyone here using them?
cheers
#17
Senior Members
Join Date: Aug 2008
Location: London, UK
Posts: 277
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2005 BMW 525D M-SPORT // Grey // SB attached
![Default](https://5series.net/forums/images/icons/icon1.gif)
so, any more views on this? My car still needs a service and I am reluctant to take it to a sytner ot barons now. I also do not know what type of service they should do (just says service now on idrive).
Anyone know of any good indys ?
Anyone know of any good indys ?
Thread
Thread Starter
Forum
Replies
Last Post
chadillac2000
E60, E61 Parts, Accessories and Mods
42
09-13-2017 11:15 AM
S4CH
Complete Car Sales
8
05-04-2015 09:37 AM
thesalboy
Other BMW Models
2
04-08-2015 09:13 AM