Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.

My baby got damaged by dealer.....

Thread Tools
 
Search this Thread
 
Old 06-01-2006, 05:37 PM
  #1  
Members
Thread Starter
 
kjc625's Avatar
 
Join Date: Apr 2005
Location: Los Angeles, CA
Posts: 84
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 04 BMW 530i (6/04 built), M-tech kit installed, Prem pkg, Sports pkg, Logic 7 system, Aux input, 10.2 inch DVD player, auto rear shade with manual side shades, 6 speed auto, Oriental blue with Gray interior, and 35% window tints all over the car. 06 Yamaha FJR1300A 86 Kawasaki KZ100p
Default

:'( I dropped off my E60 to my local dealer to perform scheduled maintainance. I got my car back and found a small dent on driver side door. They tried to fix it with dent doc, but the outcome was not good. They weren't able to get rid of the dent crease with dent doc. So they are sending my car to a local BMW specialized body and paint shop to fix the problem.... I don't know how to upload pictures, so no pictures for now. What would u guys do in this situation? Should I ask them to try another dent doc guys or bodyshop to fix the door (this means repaint the door and fender area to blend).

thx
Jim
Old 06-01-2006, 05:46 PM
  #2  
Contributors
 
EBMCS03's Avatar
 
Join Date: Oct 2004
Location: So Cal, USA
Posts: 14,776
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 545iSMGSilver GrayAuburn Dakota LeatherLogic 7 Premium SoundSports Package
Default

go for dent doctor first... if they can pop it out properly it'll be better than repaint.
Old 06-01-2006, 06:02 PM
  #3  
JDN
Contributors
 
JDN's Avatar
 
Join Date: May 2004
Location: Dallas, TX USA
Posts: 4,144
Likes: 0
Received 0 Likes on 0 Posts
Default

I used to be afraid of repainting matching or fading over time, but evidently the paint technology has moved forward to the point that those factors are no longer a problem in quality shops.
Old 06-01-2006, 06:36 PM
  #4  
Members
Thread Starter
 
kjc625's Avatar
 
Join Date: Apr 2005
Location: Los Angeles, CA
Posts: 84
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 04 BMW 530i (6/04 built), M-tech kit installed, Prem pkg, Sports pkg, Logic 7 system, Aux input, 10.2 inch DVD player, auto rear shade with manual side shades, 6 speed auto, Oriental blue with Gray interior, and 35% window tints all over the car. 06 Yamaha FJR1300A 86 Kawasaki KZ100p
Default

So I have one vote for dent doc and one vote for repaint. How about rest of u guys?
Old 06-01-2006, 07:01 PM
  #5  
Contributors
 
Busta's Avatar
 
Join Date: Jul 2004
Location: Costa Mesa, CA
Posts: 1,591
Likes: 0
Received 0 Likes on 0 Posts
My Ride: Gone: 2004 525i Jet Black, Built 03/04, Premium Package, Black Dakota Leather, Halogen to Euro Spec Bi-Xenons Retrofit, Dark Poplar Wood Trim, Steptronic Breyton Spirit Reps 20x9F 20x10R - Nitto NT555 245/35/20F-275/30/20R, M5 Front Bumper, H&R Sport Springs, Chrome Grills, 20% Tint, Euro Reflectors, Debadged, Aux Input, CIP v19.x
Default

Have them repaint it, don't be satisfied until its fixed properly.
Old 06-01-2006, 07:20 PM
  #6  
Senior Members
 
TexaZ3's Avatar
 
Join Date: Dec 2005
Location: Fort Worth, TX
Posts: 1,397
Likes: 0
Received 0 Likes on 0 Posts
Default

Factory paint is always better than repaint. Go with the dent doc.
Old 06-01-2006, 07:32 PM
  #7  
Members
 
Dirty 30's Avatar
 
Join Date: Dec 2005
Location: Oro Valley, AZ
Posts: 153
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by TexaZ3' post='291311' date='Jun 1 2006, 08:20 PM
Factory paint is always better than repaint. Go with the dent doc.
hardly. Anymore, shops can match texture and orange peel that was left from the factory and if done correctly can be a seemless integration. I would try another dent doctor thing just for the simple reduction of a headache of a missing car for a while but don't worry if it has to go in...just find a good shop. Call your insurance company and ask who they recommend #1 in your area.
Old 06-01-2006, 08:01 PM
  #8  
Members
Thread Starter
 
kjc625's Avatar
 
Join Date: Apr 2005
Location: Los Angeles, CA
Posts: 84
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 04 BMW 530i (6/04 built), M-tech kit installed, Prem pkg, Sports pkg, Logic 7 system, Aux input, 10.2 inch DVD player, auto rear shade with manual side shades, 6 speed auto, Oriental blue with Gray interior, and 35% window tints all over the car. 06 Yamaha FJR1300A 86 Kawasaki KZ100p
Default

Just received a voice mail from body shop. The third dent guy said can't fix it, because it is near the crease of the door area. He recommanded body work. The body shop guy said he will reproduce the original textual and color, but it will take at least 3 days to do the job right.



My first dent and I didn't even cause it. This sucks.

:'(
Old 06-01-2006, 08:53 PM
  #9  
Senior Members
 
Evenflow545's Avatar
 
Join Date: Aug 2004
Location: Little Rock, Arkansas, USA
Posts: 546
Likes: 0
Received 0 Likes on 0 Posts
Default

If they'll fix it for free, that's OK.
Old 06-02-2006, 02:44 AM
  #10  
Contributors
 
Berlin.BMER's Avatar
 
Join Date: May 2005
Location: Philly,PA now Berlin,Germany
Posts: 817
Likes: 0
Received 0 Likes on 0 Posts
My Ride: E60 Limo with M-Sport package(m5 mirrors,m5 trunk finisher,m172 summer wheels,blk front grills,m5 paddle shift kit(my530i),m pedal covers,m floor mats, E87 2005 The Misses car E39 2002 Touring with M-Sport package/family wagon(gone but not forgotten)
Default

BMW authorized body shop only


Quick Reply: My baby got damaged by dealer.....



All times are GMT -8. The time now is 01:20 AM.