How does dealership know my car needs service?
11-19-2009, 06:50 PM
#11
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My Ride: 2011 M3 Convertible, Alpine White/black, 6 speed
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Actually for it to contact another dealer the software in the vehicle needs an update.
12-07-2009, 07:10 AM
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My Ride: 2006 525XI, Jet black on Dakota beige. Premium and winter packages. I consider myself a purist and intend to keep my car absolutely stock and shiny.
2008 328I Convertible, Sapphire black on beige interior. Premium package, NAV, iPod adapter.
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Originally Posted by hmc' post='1058581' date='Nov 19 2009, 03:36 PM
Because I don't go to this dealership (too far away) or I do it myself and I also want to control my schedule for service. It's just annoying, especially after warranty is expired.
12-07-2009, 08:33 PM
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Originally Posted by hmc' post='1058652' date='Nov 19 2009, 05:10 PM
So, when BMW Assist expires, this feature will be disabled automatically. Right?
You may want to call BMW NA to see if they can change the "preferred dealer" for you since I think the car calls a central system that links back to the dealer. If not, then it sounds like the car itself need to be updated (but I think that method makes the least amount of sense from a technological standpoint.)
12-08-2009, 05:55 AM
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My Ride: 2011 M3 Convertible, Alpine White/black, 6 speed
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Originally Posted by hmc' post='1058549' date='Nov 19 2009, 03:03 PM
I got an email from the dealership, from which I bought my car, that my BMW contacted them requesting to be serviced.
I am wondering how this kind of communication works.
I am wondering how this kind of communication works.
12-08-2009, 05:58 AM
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Originally Posted by JeffNNJ' post='1070182' date='Dec 8 2009, 09:55 AM
This is strictly confidential and if it ever gets back to either my dealership or BMW corporate I will deny it. There is a small gnome that lives in a secret compartment in the trunk of your car. When he detects that you need service, he uses a special gnome phone to call your dealership to tell them to call you to make an appointment.
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