How do I get DETAILED build info
Thread Starter
Contributors
Joined: Sep 2004
Posts: 160
Likes: 0
From: Big D, Texas
My e60 has a VIN and is in Production. I did a search on this site and found the various production codes. But, when I log in to BMW Owners Circle, it just says "scheduled for production". Order Details doesn't give me any more info.
I called the BMW Customer Care Center and he told gave me a date of October 17th. He mentioned the Body Shop, 4 days, and some other stuff.
He couldn't tell me how to access the detailed information DAS and others have posted in the search.
Please, any help or direct me to the right topic. The Wait is Killing Me!!!
Regards, Mike
I called the BMW Customer Care Center and he told gave me a date of October 17th. He mentioned the Body Shop, 4 days, and some other stuff.
He couldn't tell me how to access the detailed information DAS and others have posted in the search.
Please, any help or direct me to the right topic. The Wait is Killing Me!!!
Regards, Mike
Site Founders
Joined: Jun 2003
Posts: 969
Likes: 3
From: Madison, WI, USA
My Ride: 2021 F93 M8 Competition
Believe it or not, your dealer is the only entity (that we can talk to, anyway) with access to the detailed information about your vehicle - even more detailed than BMWNA Customer Relations.
This sucks, because most salespeople think you're mad if you want to ask them for status updates twice a day.
So what I've taken to doing is using the voice response system at the Customer Relations number (800-831-1117, say "Production Status", and tell it your production number). It's fairly in-line with what the current detailed status is, if not a little behind, and seems to reflect most of the detailed status categories. And the best part is because it's a computer, it doesn't care if you badger it a half dozen times a day.
I wish Owner's Circle would just give us the detailed information...anyway, hope this helps.
This sucks, because most salespeople think you're mad if you want to ask them for status updates twice a day.
So what I've taken to doing is using the voice response system at the Customer Relations number (800-831-1117, say "Production Status", and tell it your production number). It's fairly in-line with what the current detailed status is, if not a little behind, and seems to reflect most of the detailed status categories. And the best part is because it's a computer, it doesn't care if you badger it a half dozen times a day.
I wish Owner's Circle would just give us the detailed information...anyway, hope this helps.
Banned
Joined: Jan 2005
Posts: 2,882
Likes: 0
From: San Francisco Bay area
My Ride: '05 545i, silver gray, black leather with anthracite maple wood, sport package, premium sound, navigation, cold weather package, electric rear sunshade, folding rear seat, satellite radio prep, PIAA 4150K fogs, red rear reflectors, hardwired Valentine One
The BMW 800 number (speaking to a live person by saying "customer relations" and then "vehicle") can give you all the option info as well as the production status--and confirm that you're the customer associated with the vehicle.
My experience is owners circle is a few day delayed, and the automated system on the 800 number is delayed by a day or 2.
My experience is owners circle is a few day delayed, and the automated system on the 800 number is delayed by a day or 2.
Thread Starter
Contributors
Joined: Sep 2004
Posts: 160
Likes: 0
From: Big D, Texas
Originally Posted by das' date='Oct 10 2005, 04:20 PM
Believe it or not, your dealer is the only entity (that we can talk to, anyway) with access to the detailed information about your vehicle - even more detailed than BMWNA Customer Relations.
This sucks, because most salespeople think you're mad if you want to ask them for status updates twice a day.
So what I've taken to doing is using the voice response system at the Customer Relations number (800-831-1117, say "Production Status", and tell it your production number). It's fairly in-line with what the current detailed status is, if not a little behind, and seems to reflect most of the detailed status categories. And the best part is because it's a computer, it doesn't care if you badger it a half dozen times a day.
I wish Owner's Circle would just give us the detailed information...anyway, hope this helps.
This sucks, because most salespeople think you're mad if you want to ask them for status updates twice a day.
So what I've taken to doing is using the voice response system at the Customer Relations number (800-831-1117, say "Production Status", and tell it your production number). It's fairly in-line with what the current detailed status is, if not a little behind, and seems to reflect most of the detailed status categories. And the best part is because it's a computer, it doesn't care if you badger it a half dozen times a day.
I wish Owner's Circle would just give us the detailed information...anyway, hope this helps.
[snapback]182339[/snapback]
I Love the e60!!!
He is going to call me with an update, tomorrow and I will post my results.
Thanks for the info.
Best Regards, Mike.
Thread
Thread Starter
Forum
Replies
Last Post
umnitza
Vendor Classifieds
1
Nov 3, 2015 02:58 PM
DetailersDomain
Detailing Forum
0
Aug 5, 2015 05:17 PM
ucsbwsr
E60, E61 Parts, Accessories and Mods
12
Jul 27, 2015 11:20 AM
Brada Wheels
Vendor Classifieds
0
Jul 16, 2015 06:52 AM