Has anyone had good experience with BMW service?
07-03-2008, 02:05 PM
#11
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Location: Calgary, AB - Canada / Buenos Aires - Argentina
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My Ride: 2006 BMW M5
Damn! you are lucky... I have the worst BMW dealer in my city (Calgary BMW) they just smell $$$ but I have a best private BMW specialist repair shop (germancarspecialist.com) and they are very nice and cheap.
07-03-2008, 02:49 PM
#13
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My Ride: 07 550 Blk/Blk Sport, HUD, Night Vis, Actv Str, Logic 7 w/ HD & Sat, iPOD, Cold Wthr, Comfrt access, shades, 20x vented seats, rear heat splt fold, K40 Radar
03 525 Kalahari Beige / Tan, Sport, little Dinan stuff
It'll be a 2 hr drive south from Milwaukee but my dealer in Schaumberg (Patrick) has been top notch for going on 6 years and two cars. The first Bimmer (03 525) wasn't from that dealer and I felt like they rolled out the red carpet each time. Now I have my current 550 from them plus my 525 and (as best as I can tell from the limited times I've had it in)they took it up a bit. Little gratis jobs on the 525, stuff like that.
I know it is a bit of a drive and you certainly have closer options, but the round trip may have been less time you spend on your last ordeal.
I know it is a bit of a drive and you certainly have closer options, but the round trip may have been less time you spend on your last ordeal.
07-03-2008, 02:57 PM
#15
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My Ride: 2008 Alpine White 550i Sport, Cream Beige Interior, 6-Sp Manual - retired 9/2011
Originally Posted by Rudy' post='615852' date='Jul 3 2008, 06:56 PM
I've always had exceptional service from Bobby Rahal in Pittsburgh... 
07-03-2008, 02:59 PM
#16
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My Ride: 2008 535xi, Monaco Blue, Premium, Cold Weather, Nav, M Aero Kit, Ipod, Escort Passport SRX
I have had great experiences with two dealers (BMW of Newport and Foreign Motors West of Natick, MA) - but nothing but awful BS, condescending attitude, extraordinary overcharging. and even service ripoffs from a dealer in RI that treats customers as if they have a local monopoly on BMWs.
My point - there are good dealers out there - but there are bandits as well.
My point - there are good dealers out there - but there are bandits as well.
07-03-2008, 03:03 PM
#17
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My Ride: G30 M550i
Model Year: 2018
Originally Posted by DrLev99' post='615854' date='Jul 3 2008, 06:57 PM
And I've always had un-exceptional service from (someone else) in Pittsburgh...
(BTW, did you see Rahal's new place yet? It's freaking huge!!
) (http://forums.e60.net/index.php?showtopic=57577)
07-03-2008, 03:57 PM
#18
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Location: Thousand Oaks, California
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My Ride: 2008 550i Jet Black on Black Leather, SAT with Paddles, Logic 7, Comfort Seats, NAV, Sport Package, PDC, Xenons, Sirius, Trinity 12W LED Angel Eyes, RPi GT Exhaust, M rear spoiler, ACS Roof Spoiler, Tinted Tail Lights, Bimmian Carbon Fiber Pillar Trim, Bimmian Shadow 550i emblem, RPi Scoop, E60 Forum Cling, Mtec bulbs in fog lights, Mtec 2W LED for License Plate Light Bulbs, K&N Filter, Bimmian LED Smoked Side Markers, Blackout roundels, Carbon Fiber Kidney Grills.
Retired Rides - 1989 325i convertible, 1995 M3, 2002 X5, 2005 545i, 2008 X5 (Lemon)
Originally Posted by Brit_in_NJ' post='615791' date='Jul 3 2008, 02:56 PM
Actually having my car in for an oil change next week and a few things looked at.
Hopefully this will be a nice experience
Maybe I'll ask them to remove the floor mats...
Hopefully this will be a nice experience
Maybe I'll ask them to remove the floor mats...
07-03-2008, 04:06 PM
#19
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My Ride: 2008 550i Jet Black on Black Leather, SAT with Paddles, Logic 7, Comfort Seats, NAV, Sport Package, PDC, Xenons, Sirius, Trinity 12W LED Angel Eyes, RPi GT Exhaust, M rear spoiler, ACS Roof Spoiler, Tinted Tail Lights, Bimmian Carbon Fiber Pillar Trim, Bimmian Shadow 550i emblem, RPi Scoop, E60 Forum Cling, Mtec bulbs in fog lights, Mtec 2W LED for License Plate Light Bulbs, K&N Filter, Bimmian LED Smoked Side Markers, Blackout roundels, Carbon Fiber Kidney Grills.
Retired Rides - 1989 325i convertible, 1995 M3, 2002 X5, 2005 545i, 2008 X5 (Lemon)
I've mostly had great service from Bob Smith BMW through the years. 
The interesting part to this is I drive past Rusnak BMW every time I go to Bob Smith BMW as Rusnak is fully stocked with the condescending, self-absorbed type of salespeople and SA's!! So in review I drive past Rusnak BMW (5 miles from home) to Bob Smith BMW (16 miles from home) for service and the purchase of every BMW I've ever purchased and have sold directly to my friends and family another 15 or so cars, simply because Rusnak is too self-involved to care about a customer in the first place! 
I just think it's amazing that they are both selling the same product in VERY different ways! 
But I digress.... 
The interesting part to this is I drive past Rusnak BMW every time I go to Bob Smith BMW as Rusnak is fully stocked with the condescending, self-absorbed type of salespeople and SA's!! So in review I drive past Rusnak BMW (5 miles from home) to Bob Smith BMW (16 miles from home) for service and the purchase of every BMW I've ever purchased and have sold directly to my friends and family another 15 or so cars, simply because Rusnak is too self-involved to care about a customer in the first place! I just think it's amazing that they are both selling the same product in VERY different ways! But I digress....
