Extended Maintenance Program Question
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From: Houston
I recently got some very shoddy service from a BMW dealership and as compensation I negotiated the Extended Maintenance Plan for free. It's been 6 weeks now and I have not received any paperwork from BMWNA confirming my car is now enrolled in this program. The dealership claims that it's just recorded on my car's records with BMW and I won't get any paperwork from BMWNA. Am I being told the truth? Should I get any paperwork (like the CPO docs?).
Thanks.
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Originally Posted by Spyglass' post='796617' date='Feb 19 2009, 09:07 AM
I recently got some very shoddy service from a BMW dealership and as compensation I negotiated the Extended Maintenance Plan for free. It's been 6 weeks now and I have not received any paperwork from BMWNA confirming my car is now enrolled in this program. The dealership claims that it's just recorded on my car's records with BMW and I won't get any paperwork from BMWNA. Am I being told the truth? Should I get any paperwork (like the CPO docs?).
Thanks.
Thanks.
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From: The State of Southern NJ!
Originally Posted by Spyglass' post='796617' date='Feb 19 2009, 09:07 AM
I recently got some very shoddy service from a BMW dealership and as compensation I negotiated the Extended Maintenance Plan for free. It's been 6 weeks now and I have not received any paperwork from BMWNA confirming my car is now enrolled in this program. The dealership claims that it's just recorded on my car's records with BMW and I won't get any paperwork from BMWNA. Am I being told the truth? Should I get any paperwork (like the CPO docs?).
Thanks.
Thanks.
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From: The State of Southern NJ!
Originally Posted by kgmccarthy' post='796739' date='Feb 19 2009, 11:32 AM
I think extended maintenance just inlcudes oil changes and other regular maintenance items. It's not the same as CPO, which is an extended warranty (which cover's repairs).
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From: Houston
Originally Posted by kgmccarthy' post='796739' date='Feb 19 2009, 10:32 AM
I think extended maintenance just inlcudes oil changes and other regular maintenance items. It's not the same as CPO, which is an extended warranty (which cover's repairs).
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From: Houston
Originally Posted by AP Sales' post='796808' date='Feb 19 2009, 11:43 AM
I purchased the extended maintenance and the info is in my key. Any dealer can read the key (so you can take it anywhere for regular maintenance).
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From: Massachusetts, USA
My Ride: 2006 525XI, Jet black on Dakota beige. Premium and winter packages. I consider myself a purist and intend to keep my car absolutely stock and shiny.
2008 328I Convertible, Sapphire black on beige interior. Premium package, NAV, iPod adapter.
Retired: 2002 325I, Titanium silver on black leather. Premium package. Absolutely stock and proud of it.
Originally Posted by Spyglass' post='796813' date='Feb 19 2009, 12:51 PM
Sorry my choice of words was confusing . My car is a CPO so I got the CPO docs from BMWNA after purchasing it. The Extended Maintenance Plan is in addition to the CPO, so I was wondering if I would get a similar set of docs from BMWNA.
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From: Houston
Originally Posted by porsche911targa' post='796815' date='Feb 19 2009, 11:55 AM
No, you will not get a similar set of docs for the extended warranty. Your written receipt for it is proof enough. You got this in writing, right?
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Joined: Sep 2008
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From: Massachusetts, USA
My Ride: 2006 525XI, Jet black on Dakota beige. Premium and winter packages. I consider myself a purist and intend to keep my car absolutely stock and shiny.
2008 328I Convertible, Sapphire black on beige interior. Premium package, NAV, iPod adapter.
Retired: 2002 325I, Titanium silver on black leather. Premium package. Absolutely stock and proud of it.
Originally Posted by Spyglass' post='796847' date='Feb 19 2009, 01:29 PM
Yes I got it in writing, but no receipt, since it didn't cost me a penny
