hstan545i

Dropped my car in for the CEL issue and picked it up the next day, noticed dealer put about 10 miles to my car within a day. Is that acceptable ? I don't want to be a "bitch", so would like to get some opinion before I mention that to the SA.
This caught my attention because my car was in there for less than 24hrs. Based on my calculation, if they have to bring my car around (for car wash or whatever reason) it would take 20 trips to add up to 10 miles. Does that mean technician took my car out for a quick lunch or something?? Did anyone notice additonal miles being added while car in dealer?

E60M5E60

Since the car was in for CEL they probably had to drive it to check emissions after the fix. Having the car running idling won't cut it. You can nicely ask the dealer where they took the car for a test drive and how many times they had to repeat the test. Keep in mind they have to warm the catalysts before they can take an accurate measurement. By asking nicely you will have a non pissed dealer as well as you will make the point that you know your car was on the road for 10 miles or so. If the car was in for a trim replacement and saw 10 miles then I would had an issue but in this case I would say its reasonable.

EBMCS03

10 miles isnt that bad. I wouldnt bother with it. Especially since it was for a check engine light problem. I doubt the Technician would joy ride a 545... it can happen but less likely at this point. There are more "fun" BMWs out there to play with. M5, 550, 335, M6, 650, maybe even the 535... 545 is pretty low.

westcoast550

It sounds fair considering the issues, ask them and see what they say.

Cheers

mrfva

Any update on this? Did you ever ask the dealer? Btw, which dealership was this, assuming it's in DFW, TX?

-frank

slickrick

I agree 10 miles is ok. It's good practice to write down the mileage when you drop the car off.

hstan545i

I did not question the dealer based on feedback that I received here in the forum. But for sure I'll make a note of the mileage next time I bring the car in. The dealer is BMW of Dallas and so far I am very happy with their service, plus they provide BMW loan car even though you did not by the car from them.

mrfva

BMW of Dallas was good to me when I had my e39 528i. Considering at times it was beyond the 100k wtty period they still gave me a loaner at no charge. My SA, Beth was great and easy to deal with. Also, I don't ever recall having paid the $50 deductible for CPO work. I may give them a try again even though I purchased my car from Moritz in Arlington.

MidnightRider

Let it go. If they drove 5 miles to warm up the car and test it the 5 miles back adds up to 10. That is not significant. You will jeopardize the service relationship and I am not sure what you would like in return.

BrianTx5

They might have driven it a couple of times. First, to determine what the problem was and a second time to see if the problem was fixed. If they needed to get it up to highway speeds they would have had to driven it further. It wouldn't take much to put 10 miles on it.