Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.

Dealer has had my car for 21 days now, HELP!!!

Thread Tools
 
Search this Thread
 
Old 04-07-2005, 12:08 PM
  #11  
Members
Thread Starter
 
cjindustry's Avatar
 
Join Date: Sep 2004
Location: California USA
Posts: 60
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2004 545
Default

well I'm getting my car back today, they said they were able to fix one problem but not the other problem.(couldnt reproduce it) 28 dyas later, and yeah a loaner car is nice but an x5 for a 545 is not the same and definatly not woorth the payment of a 545. i have software problems, transmision problems, engineover heating problems.
Old 04-07-2005, 03:39 PM
  #12  
Senior Members
 
Evenflow545's Avatar
 
Join Date: Aug 2004
Location: Little Rock, Arkansas, USA
Posts: 546
Likes: 0
Received 0 Likes on 0 Posts
Default

Next time it's in for service for the same problem, I'd lemon law it. I've had two cars replaced (for friends) under the LL so far. It works pretty well.
Old 04-07-2005, 03:47 PM
  #13  
Members
 
Bart001's Avatar
 
Join Date: Apr 2005
Location: Massachusetts, USA
Posts: 141
Likes: 0
Received 0 Likes on 0 Posts
My Ride: X3 | 3.0 | 6-speed manual
Default

Lemon laws vary from state to state. Why don'd you Google your state's lemon law and find out what the law is for your particular state? That way you can be sure to keep track and when the time limit is getting close you have some extra 'incentive' for the dealer.
Old 04-07-2005, 06:26 PM
  #14  
Senior Members
 
acribb's Avatar
 
Join Date: Sep 2004
Location: Jacksonville, Florida
Posts: 424
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by FikseGTS' date='Apr 6 2005, 07:03 AM
if your car is in the shop more than 2 weeks you should have already started the lemon law procedure....? you'll be amazed how quickly things start to move once you start moving on the lemon law....
[snapback]111853[/snapback]
I've had my car in to service for a static in the stereo system problem at least 3 times that i've owned it. One time they replaced the MASK unit- didn't help. The last two times, they just played the 'could not duplicate concern' card. It happens sporadically, usually when the car has been driven for an hour or so and it is warmer outside. I get the car back from the dealer, go somewhere, turn the car back on, and there's the good 'ole static again! I don't know what i'd do without it, i'm so used to it! This static problem also showed up on the vehicle history report, so that makes 4 times the problem has been attempted to be fixed to no avail. I bought the car used with 7900 miles on it.

Also, I have a noise in the suspension they've attempted to repair, without success, twice now. They've taken my whole suspension apart twice now. Not too comfortable knowing that. I'm going in for a third time for that next week.

The car has been in the shop a total of about 15 days. I live in Florida. Are these problems serious enough to be Lemon Lawed? They don't seem serious enough to me......
Old 04-07-2005, 06:51 PM
  #15  
Members
Thread Starter
 
cjindustry's Avatar
 
Join Date: Sep 2004
Location: California USA
Posts: 60
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2004 545
Default

problems still all exist, i am getting tired of the line that they use saying could not duplicate.
Old 04-07-2005, 07:39 PM
  #16  
Contributors
 
arnolds's Avatar
 
Join Date: Feb 2005
Posts: 191
Likes: 0
Received 0 Likes on 0 Posts
Default

Originally Posted by cjindustry' date='Apr 7 2005, 07:51 PM
problems still all exist, i am getting tired of the line that they use saying could not duplicate.
[snapback]112711[/snapback]
Who's the dealer? Savaga?
Old 04-07-2005, 09:27 PM
  #17  
Members
Thread Starter
 
cjindustry's Avatar
 
Join Date: Sep 2004
Location: California USA
Posts: 60
Likes: 0
Received 0 Likes on 0 Posts
My Ride: 2004 545
Default

No. but it doesnt matter been to 3 different dealerships and they all have the same answers with each time.
Old 04-08-2005, 10:01 AM
  #18  
Super Moderator
 
Iceman's Avatar
 
Join Date: May 2004
Location: FL
Posts: 18,253
Likes: 0
Received 0 Likes on 0 Posts
My Ride: F02 LCI Individual
Model Year: 2013
Default

Welcome aboard, Bart001 !
Old 04-08-2005, 04:02 PM
  #19  
Members
 
stitch01's Avatar
 
Join Date: Apr 2005
Location: Tampa, FL
Posts: 17
Likes: 0
Received 0 Likes on 0 Posts
Default

Just got mine back after 2 1/2 weeks in the shop for engine repairs (after only 2000 miles?). The Director of Operations commented to me that only after 15 business days could I ask for a new replacement car or my money back. Incidently, it was only after I called and raised hell to the dealer, sent 3 letters into the GM and other Managers, and complained to BMWUSA, that I received a call back. Pathetic customer service. Btw... they returned the car with a door ding (my 1st), grease stains on the headliner, and a scuffed bumper from where they hit something.
Originally Posted by cjindustry' date='Apr 4 2005, 11:22 PM
I had my 545 in the shop now for 21 plus dfays, they have not called me once, can they do this? this is the 3rd time they have my car for this problem, how long before i can claim lemon law?
[snapback]111248[/snapback]
Old 04-09-2005, 02:23 AM
  #20  
Super Moderator
 
Iceman's Avatar
 
Join Date: May 2004
Location: FL
Posts: 18,253
Likes: 0
Received 0 Likes on 0 Posts
My Ride: F02 LCI Individual
Model Year: 2013
Default

Welcome aboard, stitch01 !


Quick Reply: Dealer has had my car for 21 days now, HELP!!!



All times are GMT -8. The time now is 12:58 AM.