Dealer Blowoffs...
06-08-2007, 08:51 AM
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From another thread ("Need ref to dealer/SA in San Diego"):
That would be my last visit to Cunningham.
Is warranty service (or customer relations) so unprofitable that dealers wouldn't think it important to work with the customer and risk losing them?
I feel like I don't have enough information about that topic to know the answer.
Does anybody else have an opinion?
Originally Posted by markiemark' post='433479' date='Jun 8 2007, 09:29 AM
I reminded them I wanted to be there and they just shrugged it off and said "oh, we forgot".
Is warranty service (or customer relations) so unprofitable that dealers wouldn't think it important to work with the customer and risk losing them?
I feel like I don't have enough information about that topic to know the answer.
Does anybody else have an opinion?
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