Came Back From Dealers. PISSED!! Need To VENT!
#1
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Last time I brought my car in for service, I am guessing the tech or whoever drove it scratch from ACS lip BAD and the passenger side skirt had paint chips. So i asked my SA what he's gonna do. He said he'll paint it. I went to pick up the car today and it was a shitty job. I can paint better with a freakin spray can in a backyard. They spot painted my side skirts (from 3 car lengths, u can see where it was spot painted and had 3 different colors), didnt adjust my side skirt since it was popped up, ONLY spot painted my lip and bumper, painted OVER my PDC, and then freakin painted my fender when there was absolutely no damage. There were bubbles and a SHIT load of orange peel. The paint felt rough and thick. I called BMW immediately at 8008311117. Basically, the car looked better with the scratches and paint chips. They better take care of this nicely or buy me a new front bumper, and fender AND pay for my expenses for a body shop of my choice.
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My Ride: 2004 jet black 530I, M-tech body kit, ac shnitzer roof and trunk spoiler. kelleners sport exhaust and pully kit on its way from germany.
That sucks. I would have ask for the manager and ripped him a new one. Hope everything works out for you.
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Originally Posted by luigi524td' post='792472' date='Feb 13 2009, 08:20 PM
I think that's criminal! Damage to a customer's car and then a shoddy repair is NOT ACCEPTABLE. Someone should lose their job.
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Originally Posted by EV4530' post='792489' date='Feb 13 2009, 08:52 PM
Sorry to hear that John, but Im sure they'll resolve this one way or another.
Why would anyone paint over a completed non-damaged PDC????????????
ARRRRRRRRRRRGHHHHHHHHHHHHHHHHHHHHHHH
I cant stand driving the loaner. Well, still better than a ford....
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Originally Posted by theXman' post='792538' date='Feb 13 2009, 10:34 PM
Sorry to hear about your bad experience with the dealer. Hope everything get resolved quickly. BTW - Which dealer is that?