BMW Service Advisors
01-13-2006, 04:11 AM
#11
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My Ride: 2006 530 xi, Black Sapphire Metallic, Auburn Leather,poplar grain wood trimi, prem. pkg., prem. sound pkg., cold weather pkg., steptronic auto. trans., front comfort seats, split folding rear seats w/ski bag,rear heated seating, power rear sunshade and manual rear side window shades, park distance control, BMW on-board navigation system and satellite radio.
Originally Posted by ipse dixit' post='223593' date='Jan 13 2006, 12:54 AM
Well, do you?
I never even thought of doing so until I saw someone do it today ...
I never even thought of doing so until I saw someone do it today ...
ABSOLUTELY NOT ! Did you tip your salespeson when you purchased the car?
01-13-2006, 04:41 AM
#12
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My Ride: E90 M3
Model Year: 2011
Maybe, just maybe if he/she went well beyond my expectations to get something done for me. Of course I have yet to experience that, so no, I have never tipped a service advisor...
01-13-2006, 05:41 AM
#13
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My Ride: 2014 X5 xDrive 5.0 M Package Carbon Black Metallic/2008 M Roadster Imola Red
Originally Posted by kscarrol' post='223690' date='Jan 13 2006, 08:41 AM
Maybe, just maybe if he/she went well beyond my expectations to get something done for me. Of course I have yet to experience that, so no, I have never tipped a service advisor...
01-13-2006, 06:23 AM
#15
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My Ride: 2001 BMW330ci, Steel Gray, Black leather, Steptronic, PP, SP, PDC, Heated seats, Xenon head lights, HK, 6 disk changer, OEM alarm, OEM clears,Iice white fog lights ,Universal trasnciver, 17 inch Michelin Pilot Sport Tires
2005 530i Titanium Gray,Black leather, Nav.,HUD,PP,CWP,SP,PDC,Xenon lights,Steptronic,Logic 7 sound system,,Fold down read seats,Power shades
ON ORDER
Usually give them a good bottle of wine if I get a nice loaner and a bottle of wine around the Holidays.
cheers
vern
cheers
vern
01-13-2006, 06:36 AM
#16
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My Ride: '04 545iS 6 spd, bought new via eBay, 11/05; Blk/Gry, Cold, L7, PDC, BMW Rear seatcover for pets.
First "Bumwa" was a new 1971 2002. High performance 5s since 1987. Beamer motorcycles too, currently on an 07 BMW K1200 GT; also a Moto Guzzi 1000 SP III.
Originally Posted by ipse dixit' post='223593' date='Jan 13 2006, 12:54 AM
Well, do you?
I never even thought of doing so until I saw someone do it today ...
I never even thought of doing so until I saw someone do it today ...
I do however, usually tip the small independent service guy who does my tires/wheels and was doing non-warranty work on my E39. But that's because HE was doing the work.
I remember in the bad old days (mid-70s) tipping my BMW mechanic with a dube. Coin of the realm in those days.
Tee hee,
Ray Hull
01-13-2006, 07:22 AM
#17
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My Ride: '05 545i, silver gray, black leather with anthracite maple wood, sport package, premium sound, navigation, cold weather package, electric rear sunshade, folding rear seat, satellite radio prep, PIAA 4150K fogs, red rear reflectors, hardwired Valentine One
I've owned lots of high end cars, and have never tipped the SA, nor have I ever seen anybody do it.
01-13-2006, 07:33 AM
#18
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My Ride: '05 545i, silver gray, black leather with anthracite maple wood, sport package, premium sound, navigation, cold weather package, electric rear sunshade, folding rear seat, satellite radio prep, PIAA 4150K fogs, red rear reflectors, hardwired Valentine One
I thought you said 50% of the bill once before. Still nice tips though.
[/quote]
I also remember the 50% of bill comment:
...so I guess the average service bill there is 100 to 200 euros...
from this post:
http://forums.e60.net/index.php?s=&showtop...ndpost&p=216518
[/quote]
I also remember the 50% of bill comment:
Originally Posted by 700700' post='216518' date='Dec 28 2005, 03:56 PM
ah my friend sorry to disappoint you but as a customer of bmw for 8 years with 6 cars so far, i do get to pick the spoils.. and besides i always leave a handsome tip when they service my car (50% of the bill)... and a family member works in sales, and one of my best friends works in servicing...
So technically speaking i can pick any car to drive, even cars that are left for service... How many people notice if there are an extra 20kms on the odo when they pick up their car?? Next in line is X5 4.8is , just waiting for someone to leave one for serviceing
So technically speaking i can pick any car to drive, even cars that are left for service... How many people notice if there are an extra 20kms on the odo when they pick up their car?? Next in line is X5 4.8is , just waiting for someone to leave one for serviceing
from this post:
http://forums.e60.net/index.php?s=&showtop...ndpost&p=216518
01-13-2006, 10:18 AM
#19
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My Ride: 2004 BMW 545i, Olivin Green, w/Sports Package, basic stereo, chrome wheels, tinted windows, Bluetooth enabled with Moto V710 (Verizon), Sirius Sat Radio (aftermarket), Auxiliary Input for Ipod.
I gave my SA a $100 gift card when he went beyond my expectations. When my car got a crack in the windshield, he got everything fixed under the PUMA case. First I was expecting to dish out $700. Then after checking with PUMA, he informed me that they'd pay for replacement windshield but i'd be responsible for labor. I was expecting a $150 bill. When i went to pick up my car, he said he was able to get the dealer to pick up the tab. Since I was already pay $700, then $150, I used that money to buy him a card.
My service level with him didn't change after getting a gift card. It was already at "5".
Teriyaki
My service level with him didn't change after getting a gift card. It was already at "5".
Teriyaki
01-13-2006, 10:28 AM
#20
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My Ride: 2014 X5 xDrive 5.0 M Package Carbon Black Metallic/2008 M Roadster Imola Red
Originally Posted by teriyaki88' post='223842' date='Jan 13 2006, 02:18 PM
I gave my SA a $100 gift card when he went beyond my expectations. When my car got a crack in the windshield, he got everything fixed under the PUMA case. First I was expecting to dish out $700. Then after checking with PUMA, he informed me that they'd pay for replacement windshield but i'd be responsible for labor. I was expecting a $150 bill. When i went to pick up my car, he said he was able to get the dealer to pick up the tab. Since I was already pay $700, then $150, I used that money to buy him a card.
My service level with him didn't change after getting a gift card. It was already at "5".
Teriyaki
My service level with him didn't change after getting a gift card. It was already at "5".
Teriyaki