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BMW RESPONEDS TO MY EMAIL

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Old 12-27-2004, 08:57 AM
  #11  
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This al sounds the same as BMW netherlands..
Old 12-28-2004, 07:08 PM
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Originally Posted by Arno' date='Dec 21 2004, 05:29 PM
?? Very disappointing and not very customer service like. In the few e-mails that I have sent to BMW NA, I often get a message about seeing my SA, the parts manager or service manager at the dealership. And I am still waiting on the parts manager to get back to me about the NAV retrofit without pre-wiring based on one of the previous threads.??
[snapback]71244[/snapback]
Hey Arno, if you don't mind my asking, what dealer are you using?
Old 12-29-2004, 07:47 PM
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I have sent two Priority Emails through the Owner's Circle and no response at all lately. My email address has not changed. They are just not responding any more. WEIRD.


Originally Posted by Rudy' date='Dec 28 2004, 10:08 PM
[quote name='Arno' date='Dec 21 2004, 05:29 PM']?? Very disappointing and not very customer service like. In the few e-mails that I have sent to BMW NA, I often get a message about seeing my SA, the parts manager or service manager at the dealership. And I am still waiting on the parts manager to get back to me about the NAV retrofit without pre-wiring based on one of the previous threads.??
[snapback]71244[/snapback]
Hey Arno, if you don't mind my asking, what dealer are you using?
[snapback]73258[/snapback]
[/quote]
Old 12-29-2004, 08:12 PM
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And you quoted me because........?
Old 12-30-2004, 09:26 AM
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Originally Posted by Rudy' date='Dec 30 2004, 06:12 AM
And you quoted me because........?
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Now that's a good question.
Old 01-03-2005, 12:31 AM
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his answers let me wanna kill him..badly.. <_<
Old 01-06-2005, 11:16 AM
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Originally Posted by Rudy' date='Dec 29 2004, 12:08 AM
[quote name='Arno' date='Dec 21 2004, 05:29 PM']?? Very disappointing and not very customer service like. In the few e-mails that I have sent to BMW NA, I often get a message about seeing my SA, the parts manager or service manager at the dealership. And I am still waiting on the parts manager to get back to me about the NAV retrofit without pre-wiring based on one of the previous threads.??
[snapback]71244[/snapback]
Hey Arno, if you don't mind my asking, what dealer are you using?
[snapback]73258[/snapback]
[/quote]


Hi Rudy,

Sorry fro the delay in getting back to you. I have been using Bobby Rahal BMW of South Hills.

Thanks,
Arno
Old 01-06-2005, 01:22 PM
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Me too...
Old 01-06-2005, 01:43 PM
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I guess the dealership is okay, I have only had the car for 2 months. But it seems that this forum has better information then they do (such as the Bluetooth activation).

Would be nice if BMW would provide their owners with the same resources of information as they do the dealers. Some owners can understand the material better than the dealers.
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