BMW RESPONEDS TO MY EMAIL
#11
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Join Date: Jun 2004
Location: Netherlands
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My Ride: [i][b][u]Since 19 august 2004[/u][/b][/i]: [color=red][b]530i[/b] High Executive[/color], Silvergray with beige interior, Popular wood, Servotronic, Sportssuspension, electric foldable and dimmed mirrors, dimmed interior mirror, pappelmaser braun wood, cupholders, styling 123 18" wheels, Logic 7, Steptronic, alarm class 3, electric sunscreen in the rear and suncreens for sidewindows, Comfort seats, heated seats, Xenon with headlightwashers, Adaptive corner lights ALC, Advanced airconditioning, lightpackage, Nav Pro, 6 cd changer, side airbags rearseats, bluetooth siemens S55, chrome kidneys, gearlever with wood, voice recognition retrofit, front windshield with green band.
Waiting for trunkopener button from Hobi :)
This al sounds the same as BMW netherlands..
#12
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Join Date: Mar 2004
Location: Pittsburgh, PA USA
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My Ride: G30 M550i
Model Year: 2018
Originally Posted by Arno' date='Dec 21 2004, 05:29 PM
?? Very disappointing and not very customer service like. In the few e-mails that I have sent to BMW NA, I often get a message about seeing my SA, the parts manager or service manager at the dealership. And I am still waiting on the parts manager to get back to me about the NAV retrofit without pre-wiring based on one of the previous threads.??
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#13
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Join Date: Jul 2003
Location: USA
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My Ride: E60
I have sent two Priority Emails through the Owner's Circle and no response at all lately. My email address has not changed. They are just not responding any more. WEIRD.
Hey Arno, if you don't mind my asking, what dealer are you using?
Originally Posted by Rudy' date='Dec 28 2004, 10:08 PM
[quote name='Arno' date='Dec 21 2004, 05:29 PM']?? Very disappointing and not very customer service like. In the few e-mails that I have sent to BMW NA, I often get a message about seeing my SA, the parts manager or service manager at the dealership. And I am still waiting on the parts manager to get back to me about the NAV retrofit without pre-wiring based on one of the previous threads.??
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#15
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My Ride: F02 LCI Individual
Model Year: 2013
Originally Posted by Rudy' date='Dec 30 2004, 06:12 AM
And you quoted me because........?
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#17
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Join Date: Nov 2004
Location: Pittsburgh, PA
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My Ride: 2004 530i - Cold Weather Package, Premium Package, Premium Sound, Steptronic, Comfort Seats, PDC, Xenon, Electric Sunshade
Originally Posted by Rudy' date='Dec 29 2004, 12:08 AM
[quote name='Arno' date='Dec 21 2004, 05:29 PM']?? Very disappointing and not very customer service like. In the few e-mails that I have sent to BMW NA, I often get a message about seeing my SA, the parts manager or service manager at the dealership. And I am still waiting on the parts manager to get back to me about the NAV retrofit without pre-wiring based on one of the previous threads.??
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[/quote]Hi Rudy,
Sorry fro the delay in getting back to you. I have been using Bobby Rahal BMW of South Hills.
Thanks,
Arno
#19
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My Ride: 2004 530i - Cold Weather Package, Premium Package, Premium Sound, Steptronic, Comfort Seats, PDC, Xenon, Electric Sunshade
I guess the dealership is okay, I have only had the car for 2 months. But it seems that this forum has better information then they do (such as the Bluetooth activation).
Would be nice if BMW would provide their owners with the same resources of information as they do the dealers. Some owners can understand the material better than the dealers.
Would be nice if BMW would provide their owners with the same resources of information as they do the dealers. Some owners can understand the material better than the dealers.
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