Dealer Purchasing & Service Forum What's your dealers sales and service department like? Post finance and lease questions here too.
View Poll Results: Does you local BMW dealer charge a daily rate for a courtesy / loan car when having warranty work do
Yes (I'm UK based)
5.13%
Yes (I'm European based)
0
0%
Yes (I'm US based)
2.56%
Yes (I'm based elsewhere)
2.56%
No (I'm UK based)
7.69%
No (I'm European based)
5.13%
No (I'm US based)
74.36%
No (I'm based elsewhere)
2.56%
Voters: 39. You may not vote on this poll

BMW Dealer Courtesy / Loan Car's

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Old 05-30-2007 | 10:44 AM
  #11  
gwf545's Avatar
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The last time I checked, my dealer would provide a loaner only starting on day two of a service visit. They usually turn my car around in a day, so I haven't bothered getting a loaner.
Old 05-30-2007 | 02:53 PM
  #12  
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My Ride: 2008 535xi / Platinum Grey / Black leather / Step Auto / Sport / Premium / Cold weather / 18" wheels / Logic 7 / Comfort / ipod / Navigation / Fold Down Rear Seats / Rear Airbags / Sirius SAT / Spoiler / Extended Clear bra / Bluetooth. (Previously owned a 2002 sport 525I Loaded). On order: 535xi Platnium Grey with Black interior, Step Auto, Sports package, Premium package, Cold weather package, 18" wheels, Logic 7, Comfort access, ipod adapt, Navigation, Sat radio, Rear spoiler, Extended Clear coat bra.
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Originally Posted by gwf545' post='429933' date='May 30 2007, 02:44 PM
The last time I checked, my dealer would provide a loaner only starting on day two of a service visit. They usually turn my car around in a day, so I haven't bothered getting a loaner.
I have a better one for you. I brought in the car to have the clear coat bra put on and they gave me a loaner to go to the mall. It took 4 hours and when I returned my car was ready and I was not charged a cent. PRESTIGE BMW on route 17 in New Jersey. Buy your car from Hugo and tell him Rick sent you.
Old 05-31-2007 | 07:31 AM
  #13  
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My Ride: 2006 530i Sport Silver Gray - Black Leather - Anthracite Maple Manual Transmission Premium Audio Cold Weather Package Rear sunshade Sirius Radio Autobahnd Roadblock (3M) film kit
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Originally Posted by bhavi_jp' post='429902' date='May 30 2007, 12:53 PM
Same here. I bought the car just a month back. At the time of delivery, I found some scratches on the body. They offered me to cover it for free. So I dropped my car in and picked up the loaner. To my surprise, I found a charge in my credit card statement after a couple of days. Moreover they still missed the paintwork at one place and told me to drop my car again and pick up the loaner!

But I'm surprised by the overwhelming ~71% who do not get charged for a loaner!! I can see I'm the only one in the US voted "Yes".

Only charge I had was for gas (I knew that would happen so I wasn't upset). They called me to let me know how much too.

I asked when I got the car if the rental would cost me anything, and what would happen if I had it additional days in the event that I couldn't make it back in time. I was told that the dealership would cover the costs as long as I had the car.
Old 06-01-2007 | 10:51 AM
  #14  
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Originally Posted by UUronL' post='430294' date='May 31 2007, 10:31 AM
Only charge I had was for gas (I knew that would happen so I wasn't upset). They called me to let me know how much too.

I asked when I got the car if the rental would cost me anything, and what would happen if I had it additional days in the event that I couldn't make it back in time. I was told that the dealership would cover the costs as long as I had the car.
Yep. This time I'm well prepared too and going to clarify the things beforehand.
Old 06-01-2007 | 12:08 PM
  #15  
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My Ride: '06 530i, Titanium Silver, Gray Leather, Sports PKG, Premium PKG, Sound PKG, Cold PKG, STEP Tranny, Power sun shades, fold rear seats, rear seat heating, PDC, Nav
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My SA always arranges for me to have a no-cost loaner. McKenna BMW in Norwalk, CA, USA...
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