BMW Dealer and the 328 Loaner
#1
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My 535 needed a little bit of oil, new shifter (wouldnt pop out of manual automatically when hitting P), the seats fixed (many of you remember my leather coming up), tranny slam fixed, brake squeal fixed.
The dealer sent a driver to my house in a 2009 328 to pick my car up and leave the loaner. Good service. Aside from the driver bad mouthing the Salesman who sold me my car and the Service Manager, which was clearly in poor taste, it was a rather painless event. I am very nice, i even had the car running with the AC on for him because it was 92 degrees out.
The Pros of the service:
- Valet pick-up? doesnt get easier than that.
- I already recieved a phone call saying my brakes are done, got a new shifter, oil is in, and the software update should fix the tranny slam. the seats they were looking at. my car will be dropped off tomorrow around the same time they took it today.
- The service manager is very pleasant to speak with.
Cons of the service:
- Car dropped off with less then a quarter tank. not impressed. I will have to put fuel in the car on my way home from work.
- I work nights, I specifically asked to not be called before 1 PM, they called me at 11:30. Kinda sucks, but whatever.
OUTCOME: Service was great, cant complain.
Pros of the Loaner Vehicke: (09 328 sedan)
- The 328 is more powerful then i suspected it might be. The engine is also very smooth
Cons of the Loaner Vehicle:
- IT IS UGLY. how did the same company that makes the 5 series and 6 series make this thing? i will even take it a step further and say how did the company make such a nice 3 series coupe and such an ugly 3 series sedan?
- Build quality is terrible. Vinyl interior, lot of plastic, WHERE IS THE I-DRIVE??? i thought this was standard.
- Did I mention it is UGLY? and that it has VINYL SEATS? WHAT THE HELL BMW????
OUTCOME: Bring me a VW Jetta next time please.
SUMMARY
At this point, Fields BMW in Lakeland, FL has been more then accomodating, and pleasent to deal with. We will see if my vehicle is fixed to standard. I DID ASK THEM TO NOT wash my vehicle, as I do not trust the guys after seing a Black M3 get distroyed there. I am a hand washer, Terry cloth stuff only very anal, I am sure many of you can relate. I hate the 328. I think this car is... well I wont go as far to say a peice of garbage, but IT IS SUBSTANDARD for a BMW. The 3 series sedan, this body style, might be the worst BMW has to offer. I would reccomend Fields BMW at this point, I would NOT reccomend buying a 3 series sedan. this car is the competitor for the G35, IS 250, A4, C Class... YOU HAVE GOT TO BE KIDDING ME.
Thanks for letting me ramble. That is all.
The dealer sent a driver to my house in a 2009 328 to pick my car up and leave the loaner. Good service. Aside from the driver bad mouthing the Salesman who sold me my car and the Service Manager, which was clearly in poor taste, it was a rather painless event. I am very nice, i even had the car running with the AC on for him because it was 92 degrees out.
The Pros of the service:
- Valet pick-up? doesnt get easier than that.
- I already recieved a phone call saying my brakes are done, got a new shifter, oil is in, and the software update should fix the tranny slam. the seats they were looking at. my car will be dropped off tomorrow around the same time they took it today.
- The service manager is very pleasant to speak with.
Cons of the service:
- Car dropped off with less then a quarter tank. not impressed. I will have to put fuel in the car on my way home from work.
- I work nights, I specifically asked to not be called before 1 PM, they called me at 11:30. Kinda sucks, but whatever.
OUTCOME: Service was great, cant complain.
Pros of the Loaner Vehicke: (09 328 sedan)
- The 328 is more powerful then i suspected it might be. The engine is also very smooth
Cons of the Loaner Vehicle:
- IT IS UGLY. how did the same company that makes the 5 series and 6 series make this thing? i will even take it a step further and say how did the company make such a nice 3 series coupe and such an ugly 3 series sedan?
- Build quality is terrible. Vinyl interior, lot of plastic, WHERE IS THE I-DRIVE??? i thought this was standard.
- Did I mention it is UGLY? and that it has VINYL SEATS? WHAT THE HELL BMW????
OUTCOME: Bring me a VW Jetta next time please.
SUMMARY
At this point, Fields BMW in Lakeland, FL has been more then accomodating, and pleasent to deal with. We will see if my vehicle is fixed to standard. I DID ASK THEM TO NOT wash my vehicle, as I do not trust the guys after seing a Black M3 get distroyed there. I am a hand washer, Terry cloth stuff only very anal, I am sure many of you can relate. I hate the 328. I think this car is... well I wont go as far to say a peice of garbage, but IT IS SUBSTANDARD for a BMW. The 3 series sedan, this body style, might be the worst BMW has to offer. I would reccomend Fields BMW at this point, I would NOT reccomend buying a 3 series sedan. this car is the competitor for the G35, IS 250, A4, C Class... YOU HAVE GOT TO BE KIDDING ME.
Thanks for letting me ramble. That is all.
#2
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My Ride: 2007 530i. Purchased 6/28/07. Titanium Silver Metallic, Black Dakota Leather, Dark Poplar Trim, Steptronic, Premium Package, Cold Weather Package, Bluetooth, Adaptive Control Xenons. 10/30/07 Added OEM 124s with 245/40/18 & 275/35/18 Michelin Pilot Sport A/S tires. Installed red Cal Covers� from BavAuto. 11/21/07 Added OEM all-weather floor mats (for winter, carpet in summer) and coat rack. 6/26/08 installed M5-style rear spoiler. 6/30/08 put on red reflectors. 8/22/08 Euro turn signal stickers applied. 3/20/09 Installed Shadowline Trim. 3/27/09 Added Matte Black Kidney Grilles from Trinity. 4/03/09 Installed Bimmian Shadow Matte Black 530i Badges. 4/04/09 Installed LED license plate lights from Trinity. 5/01/09 Installed Brabus Interior LED Kit and White Angel Eyes. 5/02/09 Put in Brabus 6K Fogs. 5/14/09 Removed charcoal filter. 5/15/09 Installed light smoke LED side marker lamps from Trinity. 5/21/09 Sprint Booster. 6/12/09 Painted exhaust tips flat black. 6/13/09 Pulled red Cal Covers and painted calipers low gloss black. 6/27/09 RPI Ram Air Scoop from Trinity. 8/15/09 Installed Brabus's silver invisibulbs front and rear. 9/24/09 Installed R-Dash license plate LEDs from Brabaus (John).
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My car came from Fields BMW in Lakeland as well. Fields BMW in Northfield (Chicago) located it for me and had it shipped up there for pick-up at no additional charge. Good people.
#3
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My Ride: 2008 535i w/ Sports & Permium Pkg. Silv/Blk
2008 VW R32 w/Nav.
1992 VW Corrado Silv/Blk-retired
2001 530i Sports/Premium-retired
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Didn't get picked up but I did get a 09 328i loaner.......really low quality materials, GM type plastics
also, I think it's severely down on power relative to its performance numbers (230hp 200lbs ft torque), I turned out of dealer into traffic & almost got collected. :thumbsdown:
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#4
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Originally Posted by craigm1841' post='875371' date='May 11 2009, 06:09 PM
Cons of the Loaner Vehicle:
- IT IS UGLY. how did the same company that makes the 5 series and 6 series make this thing? i will even take it a step further and say how did the company make such a nice 3 series coupe and such an ugly 3 series sedan?
- Build quality is terrible. Vinyl interior, lot of plastic, WHERE IS THE I-DRIVE??? i thought this was standard.
- Did I mention it is UGLY? and that it has VINYL SEATS? WHAT THE HELL BMW????
- IT IS UGLY. how did the same company that makes the 5 series and 6 series make this thing? i will even take it a step further and say how did the company make such a nice 3 series coupe and such an ugly 3 series sedan?
- Build quality is terrible. Vinyl interior, lot of plastic, WHERE IS THE I-DRIVE??? i thought this was standard.
- Did I mention it is UGLY? and that it has VINYL SEATS? WHAT THE HELL BMW????
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#5
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My Ride: Soon to be 2006 530xi Silver on gray. Premium, Premium Sound, Sports(lite), Cold Weather pkgs, Navi
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Originally Posted by MiamiPhill' post='896898' date='Jun 1 2009, 03:15 PM
Didn't get picked up but I did get a 09 328i loaner.......really low quality materials, GM type plastics
also, I think it's severely down on power relative to its performance numbers (230hp 200lbs ft torque), I turned out of dealer into traffic & almost got collected. :thumbsdown:
![Barf](https://5series.net/forums/images/smilies/imported/barf.gif)
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