Bad experience with dealer
#1
I just heard from Nalley BMW in Atlanta re: software upgrade and mp3 compatibility with my 1/05 545i. As usual they are completely clueless. The SA mentioned no knowledge of any "software upgrades" for my car--I have had none since delivery. I mentioned "bird's eye view" navigation etc and he told me that it was a new DVD that I needed to purchase!! RE: mp3 he told me that they would be happy to install aux input to play my ipod (!), after I explained him that this was not what I was interested in. After much arguing over the phone, he told me that he will look into it?? Are you guys out in Atlanta having similar experiences with them? What is the most knowledgeable dealer in the Atlanta metro area? Too bad for Nalley as I will go elsewhere for the purchase of my 750iL in a couple of months. Thanks for the site--it completely rocks!
#2
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WOW are they really that dumb? You should gather BMW documents from this site print it out and ask them... they either think you're a complete fool or they really need to go watch their "round table" videos they get each month.
Yes every month they get a Vid Called the Round table that they are suppose to watch and learn whats new.
Tell them you're not dumb... I can believe a dealer would be THAT clueless!
Yes every month they get a Vid Called the Round table that they are suppose to watch and learn whats new.
Tell them you're not dumb... I can believe a dealer would be THAT clueless!
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Originally Posted by perubmw545i' post='248224' date='Mar 1 2006, 09:47 PM
I just heard from Nalley BMW in Atlanta re: software upgrade and mp3 compatibility with my 1/05 545i.
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Originally Posted by perubmw545i' post='248270' date='Mar 1 2006, 11:07 PM
Thanks for the input guys. Is there a concise pdf file that I can send to this dealer? Any links will be greatly appreciated.
"SI B 61 14 03
General Electrical Systems January 2006
Technical Service
This Service Information bulletin supersedes S.I. B61 14 03 dated December 2005.
designates changes to this revision
SUBJECT
MODEL
E60, E61 (5 Series)
E63, E64 (6 Series)
SITUATION
Customer may complain of the following:
The following software errors were corrected with the release of Progman 20.01.00 (Target data Status E060-05-12-510).
While driving, the SMG control module switches to emergency program. SMG Fault Code 5101 (Hex) "Analyze hydraulic sensor" is stored. (E60 M5 only) Refer to SI B23 01 06.
Check Engine Light is on, DME FC "2F4F vehicle speed plausibility" (N62TU only).
The following software errors were corrected with the release of Progman 20.00.00 (Target data Status E060-05-12-500).
Poor Idle quality after a cold start. N62TU engine.
Engine juddering/idle speed surging when it is cold. N52 engine.
Engine pinging under light load. N62TU engine.
After programming the CID (Central Information Display) using Progman V19.x, the CID is blank and fault "A469 Internal Electronics Failure" is stored. Progman 20.00.00 prevents this programming failure. If the fault already exists the CID needs to be replaced.
The following software errors were corrected with the release of CIP 19.02.03 (Target data Status E060-05-09-535).
No software corrections included in this version of CIP"
SI B 61 14 03
General Electrical Systems December 2005
Technical Service
This Service Information bulletin supersedes S.I. B61 14 03 dated November 2005.
[NEW] designates changes to this revision
SUBJECT
MODEL
E60, E61 (5 Series)
E63, E64 (6 Series)
SITUATION
Customer may complain of the following:
[NEW] The following software errors were corrected with the release of Progman 20.00.00 (Target data Status E060-05-12-500).
Poor Idle quality after a cold start. N62TU engine.
Engine juddering/idle speed surging when it is cold. N52 engine.
Engine pinging under light load. N62TU engine.
After programming the CID (Central Information Display) using Progman V19.x, the CID is blank and fault "A469 Internal Electronics Failure" is stored. Progman 20.00.00 prevents this programming failure. If the fault already exists the CID needs to be replaced.
The following software errors were corrected with the release of CIP 19.02.03 (Target data Status E060-05-09-535).
No software corrections included in this version of CIP
The following software errors were corrected with the release of CIP 19.02.00 (Target data Status E060-05-09-530).
No Software corrections included in this version of CIP
The following software errors were corrected with the release of CIP 19.01.00 (Target data Status E060-05-09-530).
1. [NEW] CCC (Car Communication Computer) poor AM reception.
2. Increased AL (Active Front Steering) sensitivity at low speeds under 30 mph.
3. "High Battery Drain Message" in CID (Central Information Display). Refer to SI B61 06 05.
4. CCC equipped vehicles with telephone, call fails when dialed using linked sequence ("p" for pause) stored phone numbers. Refer to SI B84 18 05.
5. The audio keeps playing if the vehicle is switched off for up to 3 minutes (until vehicle enters sleep mode). The audio cannot be switched off with the rotary knob. Only vehicles with CCC (Car Communication Computer) are affected.
6. Sporadic CCC resets (screen blanks out briefly and CCC restarts).
7. The "Check Engine Light" is illuminated and fault codes, 2882 and 2883 "Mixture Too Lean", is stored in the DME (Digital Motor Electronics). Refer to SI B12 16 05.
8. AL FC 6141 "Engine Dynamics Monitoring" stored in the AFS module. Refer to SI B32 13 05.
9. Increased AFS (Active front steering) sensitivity when driving at a low speed of less than 30 mph. Refer to SI B32 14 05.
10. Loss of power while decelerating and turning or coming to a stop. Refer to SI B12 20 05.
11. Dead battery caused by MPM (Micro Power Module). Refer to SI B61 12 05.
The following software errors were corrected with the release of CIP 19.00 (Target data Status E060-05-09-510).
1. Power seat movement, seat heating and PDC (Park Distance Control) all fail simultaneously.
2. SZL (Steering Column Switching Center) FC "94E7 ? LWS relative wiper angle incorrect"
The following software errors were corrected with the release of CIP 18.00.01 Online Update (Target data Status E060-05-06-510).
1. The headlight side marker lights are inoperative after updating the vehicle with CIP 17.x. Complete vehicle encoding needs to be performed.
2. The following software errors were corrected with the release of CIP 18.00 (Target data Status E060-05-06-510).
3. The steering wheel intermittently moves into an incorrect position.
4. A rattling noise is heard from the steering when the vehicle is unlocked or the ignition is turned on. Only vehicles with AFS (Active Front Steering) are affected.
#6
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Originally Posted by perubmw545i' post='248270' date='Mar 1 2006, 08:07 PM
Thanks for the input guys. Is there a concise pdf file that I can send to this dealer? Any links will be greatly appreciated.
Here's two for MP3s so far... I'll post the CIP / Progman upgrade bulletin in a little bit... still looking for it.
mp3.pdf
http://forums.e60.net/index.php?act=Attach...e=post&id=18939
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Ok heres the pdf file for the Program update (*software upgrades for your car*)
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I think Znod and EBMCS03 have you covered I'll check back tomorrow and see if there are any holes
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Originally Posted by cobradav' post='248288' date='Mar 1 2006, 08:31 PM
I think Znod and EBMCS03 have you covered I'll check back tomorrow and see if there are any holes
Yup there is... Znod was talking about this list... you should have referred us to this link!
http://forums.e60.net/index.php?showtopic=19188
Must I do all the work?