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Issues with Eurorev

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Old 07-09-2008 | 05:08 PM
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Hey guys,

I am having some issues with Eurorev. I ordered a set of OEM 166 Rims and Falken 452 tires 2 weeks ago from Vincent at Eurorev and i am unable to get a straight answer out of these guys. Every day that goes by im getting the run around. I was provided a tracking number 46865369115 for UPS but it does not work.

I know they are a reputable store, thats why i purchased from them without hesitation. However, i really do not like getting the run around. I have patience but i dont like to be brushed off.

I also ordered an LCI M-Tech Kit from them, but im worried if this will work out now.

Im not posting this to Bash them as i Know quite a few members on here have dealt with them with great success. But im sorry i cannot say the same at the moment.
Old 07-09-2008 | 05:29 PM
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I think what you are experiencing is an anomalies and that everything will be fine. I have heard nothing but positives about them and my personal dealings with John and Vincent have been positive.
Old 07-09-2008 | 05:36 PM
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When did you get the tracking number?
Old 07-09-2008 | 05:38 PM
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Kris, check the tracking number tonight or tomorrow. I just spoke to Vincent right now (6:41pm PCT) and he said the tracking number needs some time to update in the UPS system. We just contacted UPS on getting a tracking number for you this late afternoon. If you have any problems... just PM me.
Old 07-09-2008 | 06:08 PM
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Well there you go.....it's settled
Old 07-09-2008 | 06:14 PM
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Originally Posted by John@EuroRev' post='619960' date='Jul 9 2008, 09:38 PM
Kris, check the tracking number tonight or tomorrow. I just spoke to Vincent right now (6:41pm PCT) and he said the tracking number needs some time to update in the UPS system. We just contacted UPS on getting a tracking number for you this late afternoon. If you have any problems... just PM me.
Great job on immediately handling this issue guys.....
Old 07-09-2008 | 06:18 PM
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Originally Posted by khooger' post='619996' date='Jul 9 2008, 09:14 PM
Great job on immediately handling this issue guys.....
+1
Old 07-09-2008 | 06:18 PM
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damn...that was fast...i wish another vendor on this forum could learn from there business ethics and customer relations.
Old 07-09-2008 | 06:24 PM
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I have 2 accounts on this forum, you are bound to find me online. I will not leave any customers hanging dry, just leave me a PM if you have any questions.

-John
Old 07-09-2008 | 06:43 PM
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Let us know when you receive.


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