BUYER BEWARE!!!!: Xenonmods.com
#1
I ordered G2 caliper paint kit over a week ago from www.Xenonmods.com
1) No order confirmation sent
2) No shipping information to date
3) 5 emails sent and zero response
I cannot find any phone number on their website and after a little Internet research I found
http://www.renntech.org/forums/index.php?a...f=24&t=6386
The above post basically scared the shit out of me and made me realize this person is a complete freak and a scam. Basically I'm out $37 bucks or whatever until the bank fixes the problem.
DON'T EVER BUY FROM THIS WEBSITE !!!!!!!!!!!!!!!!!!
1) No order confirmation sent
2) No shipping information to date
3) 5 emails sent and zero response
I cannot find any phone number on their website and after a little Internet research I found
http://www.renntech.org/forums/index.php?a...f=24&t=6386
The above post basically scared the shit out of me and made me realize this person is a complete freak and a scam. Basically I'm out $37 bucks or whatever until the bank fixes the problem.
DON'T EVER BUY FROM THIS WEBSITE !!!!!!!!!!!!!!!!!!
#3
Contributors
Joined: Oct 2007
Posts: 11,084
Likes: 0
From: Thousand Oaks, California
My Ride: 2008 550i Jet Black on Black Leather, SAT with Paddles, Logic 7, Comfort Seats, NAV, Sport Package, PDC, Xenons, Sirius, Trinity 12W LED Angel Eyes, RPi GT Exhaust, M rear spoiler, ACS Roof Spoiler, Tinted Tail Lights, Bimmian Carbon Fiber Pillar Trim, Bimmian Shadow 550i emblem, RPi Scoop, E60 Forum Cling, Mtec bulbs in fog lights, Mtec 2W LED for License Plate Light Bulbs, K&N Filter, Bimmian LED Smoked Side Markers, Blackout roundels, Carbon Fiber Kidney Grills.
Retired Rides - 1989 325i convertible, 1995 M3, 2002 X5, 2005 545i, 2008 X5 (Lemon)
Caveat Emptor! Thanks for the information and good luck with the refund!
#4
Here is my correspondence with this vendor after days of no email replies:
This is the reply I got finally after days with no response:
Xenonmods.com replies -
and:
My reply to his smart-ass remarks:
torjcalnan@xenonmods.com
dateSat, Feb 21, 2009 at 9:06 PM
subjectRe: No Order Confirmations?
There are posts across the web http://www.renntech.org/forums/index.php?a...f=24&t=6386 that are saying the same thing about your lack of response, no shipment of orders paid for, etc.
dateSat, Feb 21, 2009 at 9:06 PM
subjectRe: No Order Confirmations?
There are posts across the web http://www.renntech.org/forums/index.php?a...f=24&t=6386 that are saying the same thing about your lack of response, no shipment of orders paid for, etc.
torjcalnan@xenonmods.com
dateSat, Feb 21, 2009 at 9:11 PM
subjectRe: No Order Confirmations?
Listen, if you don't ship this in 48 hours or reply to me I'm filing an immediate chargeback via my credit card company and reporting your website as a fraud. Do you understand?
Regards,
Alex
dateSat, Feb 21, 2009 at 9:11 PM
subjectRe: No Order Confirmations?
Listen, if you don't ship this in 48 hours or reply to me I'm filing an immediate chargeback via my credit card company and reporting your website as a fraud. Do you understand?
Regards,
Alex
Xenonmods.com replies -
fromRich Calnan - Xenonmods.com <rjcalnan@xenonmods.com>
reply-torjcalnan@xenonmods.com
toAlexander <h__zer@gmail.com>
dateSun, Feb 22, 2009 at 6:03 AM
subjectRe: No Order Confirmations?
Yeah - posts from two years ago. Congrats on digging those up.
I'll get the tracking number for you on Monday.
It's been SIX days man, two of which have been the weekend! Give it a rest!
reply-torjcalnan@xenonmods.com
toAlexander <h__zer@gmail.com>
dateSun, Feb 22, 2009 at 6:03 AM
subjectRe: No Order Confirmations?
Yeah - posts from two years ago. Congrats on digging those up.
I'll get the tracking number for you on Monday.
It's been SIX days man, two of which have been the weekend! Give it a rest!
fromRich Calnan - Xenonmods.com <rjcalnan@xenonmods.com>
reply-torjcalnan@xenonmods.com
toAlexander <h__zer@gmail.com>
dateSun, Feb 22, 2009 at 6:04 AM
subjectRe: No Order Confirmations?
I understand just fine. I'm a fraud because you don't have a tracking number yet for an order placed SIX days ago (including today and yesterday Saturday and Sunday).
My GOD. I'll email you the tracking number for it tomorrow when I get back to work.
Cripe.
reply-torjcalnan@xenonmods.com
toAlexander <h__zer@gmail.com>
dateSun, Feb 22, 2009 at 6:04 AM
subjectRe: No Order Confirmations?
I understand just fine. I'm a fraud because you don't have a tracking number yet for an order placed SIX days ago (including today and yesterday Saturday and Sunday).
My GOD. I'll email you the tracking number for it tomorrow when I get back to work.
Cripe.
torjcalnan@xenonmods.com
dateSun, Feb 22, 2009 at 8:11 AM
subjectRe: No Order Confirmations?
mailed-bygmail.com
hide details 8:11 AM (10 minutes ago) Reply
Hello,
I'm not sure how you expected me to give you the benefit of the doubt when here is all I have going for me ever since I purchased off your site:
1) No phone number
2) Slow email response
3) Bad reviews found online saying Buyer Beware
4) No order confirmation sent
5) A response from the vendor, (you), with no apology whatsoever. Instead, the business is telling me things like "My GOD, Give it a rest, Cripe, and, Congrats on digging that up."
Being a smart-ass with a customer, that's really great business sense?
Mr. Calnan, you should know that in this day and age people trust others that practice good business etiquette. You yourself tout how great you are on your website, "doing this to enjoy life a little on the side and eat less Taco Bell and go to the movies more". If you're going to continue to provide a written fa?ade online to give a down-home, warm and fuzzy feeling to your customer before they buy a product from xenonmods.com, at least back it up with some professional service. I run an online business and if an employee of mine replied to me the way you just did they would be standing in an unemployment line faster than you can imagine.
Just put yourself in my shoes.
Cordially,
Alex
dateSun, Feb 22, 2009 at 8:11 AM
subjectRe: No Order Confirmations?
mailed-bygmail.com
hide details 8:11 AM (10 minutes ago) Reply
Hello,
I'm not sure how you expected me to give you the benefit of the doubt when here is all I have going for me ever since I purchased off your site:
1) No phone number
2) Slow email response
3) Bad reviews found online saying Buyer Beware
4) No order confirmation sent
5) A response from the vendor, (you), with no apology whatsoever. Instead, the business is telling me things like "My GOD, Give it a rest, Cripe, and, Congrats on digging that up."
Being a smart-ass with a customer, that's really great business sense?
Mr. Calnan, you should know that in this day and age people trust others that practice good business etiquette. You yourself tout how great you are on your website, "doing this to enjoy life a little on the side and eat less Taco Bell and go to the movies more". If you're going to continue to provide a written fa?ade online to give a down-home, warm and fuzzy feeling to your customer before they buy a product from xenonmods.com, at least back it up with some professional service. I run an online business and if an employee of mine replied to me the way you just did they would be standing in an unemployment line faster than you can imagine.
Just put yourself in my shoes.
Cordially,
Alex
#6
Members
Joined: May 2008
Posts: 226
Likes: 0
From: Chicago
My Ride: 2004 545i Sport, Premium, Cold Weather, Ipod, 35% Tinted windows
Actually I bought from this guy awhile ago and got my product. However I got some message from ebay saying that if I did not receive my item, I should file a complaint.
#9
The guy actually shipped it today. I bet its the wrong product. Here was his email after I asked him for the tracking number he promised me:
This guy is a piece of work. I'm going to make it my personal fucking goal in life to let the entire goddam Internet know about the bullshit attitude and service.
USPS should have emailed it to you, that's why I've ignored your oh-so-pleasant emails today.
Anyway, here it is: 42060047910213683076633872
Anyway, here it is: 42060047910213683076633872