BMWNA read my post here and called me
11-30-2005, 06:54 AM
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[/quote]
I haven't seen anyone complain. It seems to me that the issues are (1) how BMW is getting the info to call (legally or illegally) and (2) whether it would be better for them to post rather than to call or email. The first is an issue because some may want to maintain their annonymity and tracking individuals illegally would subvert their right to attempt to do so. The second simply has to do with preferences about how one is contacted. I don't think the poster thought this this issue was a big deal unless he also was concerned, implicitly, about illegal tracking.
11-30-2005, 07:30 AM
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Thanks. Do you know how they tracked you--far enough to get your phone number. I looked, and you have a homepage that is accessible, but I did not go there. Do you think they tracked you using your homepage information? If they did it legally, then I agree it is good customer service.
[/quote]
I would think they got intouch with you through the information on you paper work thats on file.
Intresting some people complain about BMWNA monitoring the web sites and following up on important posts,(IMO I think its great that they do that).Whats all this stuff about legal or illegal the way they contact you? Be thankful that they show intrest in your problems.
cheers
vern
[/quote]
So, you would advocate BMW tracking people illegally?
11-30-2005, 09:22 AM
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My Ride: MY RIDE is DA real .-) HAMANN 5 aka BLACK MAMBA born on 16/06/2005/delivered on 05/08/2005 as following:
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Originally Posted by Jeffs' post='205109' date='Nov 30 2005, 05:59 AM
sounds like bad news....BMw people would probably know what mods we have on our cars and give them extra reasons to reject warranty issues.... 
11-30-2005, 10:06 AM
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[/quote]
Can't fool me.
Your not Vern. 
But, seriously , do you think it would be against the law even if they did not track us illegally?
11-30-2005, 11:36 AM
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Originally Posted by vern' date='Nov 30 2005, 08:12 AM' post='205179
Thanks. Do you know how they tracked you--far enough to get your phone number. I looked, and you have a homepage that is accessible, but I did not go there. Do you think they tracked you using your homepage information? If they did it legally, then I agree it is good customer service.
Intresting some people complain about BMWNA monitoring the web sites and following up on important posts,(IMO I think its great that they do that).Whats all this stuff about legal or illegal the way they contact you? Be thankful that they show intrest in your problems.
cheers
vern
[/quote]
So, you would advocate BMW tracking people illegally?
[/quote]
What can be illegal??If they get it from the paper work, you gave them the imformation.If they get from the web site its a public forum.Just incase you don't know what that maens.Anybody can read it.So whats the B/S about BMW tracking people illegal?
cheers
vern
11-30-2005, 12:29 PM
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Originally Posted by vnod' date='Nov 30 2005, 11:30 AM' post='205226
[quote name='vern' date='Nov 30 2005, 08:12 AM' post='205179']
Thanks. Do you know how they tracked you--far enough to get your phone number. I looked, and you have a homepage that is accessible, but I did not go there. Do you think they tracked you using your homepage information? If they did it legally, then I agree it is good customer service.
Thanks. Do you know how they tracked you--far enough to get your phone number. I looked, and you have a homepage that is accessible, but I did not go there. Do you think they tracked you using your homepage information? If they did it legally, then I agree it is good customer service.
Intresting some people complain about BMWNA monitoring the web sites and following up on important posts,(IMO I think its great that they do that).Whats all this stuff about legal or illegal the way they contact you? Be thankful that they show intrest in your problems.
cheers
vern
[/quote]
So, you would advocate BMW tracking people illegally?
[/quote]
What can be illegal??If they get it from the paper work, you gave them the imformation.If they get from the web site its a public forum.Just incase you don't know what that maens.Anybody can read it.So whats the B/S about BMW tracking people illegal?
cheers
vern
[/quote]
How would they know who we are to get our info from our paper work? Some of us, like me, are completely annonymous--or annonymous enough that they could not know who I am without doing something illegal. Personally, I don't want anyone tracking me illegally. Generally speaking, when that happens, something nefarious is going on (or the tracker is ignorant of the law). You really need to read all that has come before more carefully. There is no problem with what they might be doing, from my point of view, if it is not illegal. Helping owners, especially unexpectedly, is a good and smart policy. And, one poster, in effect, raised the issue of how BMW makes itself available. In effect, all he did is imply his preference for being notified via a post.On another thread, a poster indicated that BMW is breaking a privacy agreement if dealers provide information for BMW to contact owners. I am not sure if that is true or not.
11-30-2005, 12:57 PM
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Originally Posted by CoolTones' post='205131' date='Nov 30 2005, 01:45 AM
Can you say, "Paranoia"??? 
Come on guys. It was just a phone call to bring the car in.
It's not like they're looking into anyone's underwear drawer....
Come on guys. It was just a phone call to bring the car in.
It's not like they're looking into anyone's underwear drawer....
11-30-2005, 12:59 PM
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My Ride: 2005 BMW 545i, Silver Grey, Sport Package, R. Shades, Cold Pkg, Sat. Rad., Prem. Sound.
I think it's a good idea that BMW can contact you about a problem you reported on this forum. I encourage them to participate more and contact onlyvia published contact information. If the contact information is not published, than stay away BMW . . . unless there were some fineprint at the dealership or a home number that you gave to the dealership that "can be" given to BMWNA.
Worst case, what happens if that small oil leak turned out to be something more devastating . . . then we'd ALL wish BMW make every legal possible means to contact us.
That's one plus in my book for BMWNA.
Worst case, what happens if that small oil leak turned out to be something more devastating . . . then we'd ALL wish BMW make every legal possible means to contact us.
That's one plus in my book for BMWNA.
11-30-2005, 01:05 PM
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Originally Posted by Bimmer32' post='205347' date='Nov 30 2005, 04:59 PM
I think it's a good idea that BMW can contact you about a problem you reported on this forum. I encourage them to participate more and contact onlyvia published contact information. If the contact information is not published, than stay away BMW . . . unless there were some fineprint at the dealership or a home number that you gave to the dealership that "can be" given to BMWNA.
Worst case, what happens if that small oil leak turned out to be something more devastating . . . then we'd ALL wish BMW make every legal possible means to contact us.
That's one plus in my book for BMWNA.
Worst case, what happens if that small oil leak turned out to be something more devastating . . . then we'd ALL wish BMW make every legal possible means to contact us.
That's one plus in my book for BMWNA.
Well, except, you would think anyone would get to the dealer with an oil leak covered under warranty.Did you see the recent results posted on "Our Fearless Forecasts?"
11-30-2005, 02:08 PM
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My Ride: 2008 535i: June 6th start build, complete June 17th, at NY Port July 5th, at dealer July 10th, took delivery Friday July 13- Plantimum Bronze/Natural Brown Leather/Light Poplar, Sport Package, Sport Auto, Active Steering, Premium Package, CWP & PDC. Dinan Performance Software 384hp & 421 ft/lbs.
I was contacted by BMWNA about a year ago from a post I wrote. Its smart for them to follow these boards, its like a free focus group. They see what their consumers like and don't like.
Other than their call, you still have to work it out with the dealer though.
Other than their call, you still have to work it out with the dealer though.
