BMW didn't do too well in the 2009 JD Power Dependability Survey
03-26-2009, 12:04 PM
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Originally Posted by CWS530' post='821543' date='Mar 20 2009, 03:01 AM
In that it is based largely on number of customer complaints/problems, it's no wonder BMW is lower. We pay a premium for these cars, and everyone on this forum, myself included, won't hesitate to take his car to the dealer for the slightest issue. WE help skew the numbers ourselves. Buick owners, on the otherhand, expect problems and accept them more willingly. Hence, they are less likely to report issues. That doesn't account for all areas, but it is a factor.
My new LCI '08 has been so far without any outstanding problems.
Yes, I did get a steering wheel chirp problem fixed and the small
"decoration" panel, on the left hand side of the steering wheel, sometimes
gives a tiny crackling noice.
But I will get it fixed on the first service, this spring.
But that's is actually nothing, only my need to perfection in a very silent quality car.
04-01-2009, 08:56 AM
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Lemme guess ... the most common problems cited by BMW owners are:
1. brake dust
2. cup holders
3. iDrive
#3 looks to be much improved in the new version of iDrive. #2 will never change (I think it's more important that BMW engineers spend time on the important stuff ... like how well it drives). But #1 is an issue that all of the German brands suffer from.
I'd rather see the answer to the question: "after 3 years of ownership would you buy another car from this brand again?" It wouldn't surprise me to see BMW ranked in the top 3 on that question.
1. brake dust
2. cup holders
3. iDrive
#3 looks to be much improved in the new version of iDrive. #2 will never change (I think it's more important that BMW engineers spend time on the important stuff ... like how well it drives). But #1 is an issue that all of the German brands suffer from.
I'd rather see the answer to the question: "after 3 years of ownership would you buy another car from this brand again?" It wouldn't surprise me to see BMW ranked in the top 3 on that question.
04-01-2009, 04:25 PM
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Originally Posted by tachyon' post='832972' date='Apr 1 2009, 09:56 AM
Lemme guess ... the most common problems cited by BMW owners are:
1. brake dust
2. cup holders
3. iDrive
#3 looks to be much improved in the new version of iDrive. #2 will never change (I think it's more important that BMW engineers spend time on the important stuff ... like how well it drives). But #1 is an issue that all of the German brands suffer from.
I'd rather see the answer to the question: "after 3 years of ownership would you buy another car from this brand again?" It wouldn't surprise me to see BMW ranked in the top 3 on that question.
1. brake dust
2. cup holders
3. iDrive
#3 looks to be much improved in the new version of iDrive. #2 will never change (I think it's more important that BMW engineers spend time on the important stuff ... like how well it drives). But #1 is an issue that all of the German brands suffer from.
I'd rather see the answer to the question: "after 3 years of ownership would you buy another car from this brand again?" It wouldn't surprise me to see BMW ranked in the top 3 on that question.
04-01-2009, 06:41 PM
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Originally Posted by skylolow' post='822006' date='Mar 20 2009, 09:18 AM
When I saw Jag. up at the top I thought the same damn thing. That almost has to be a misprint.
Jaguar has always been well known as one of the least reliable car companys for many many years. Then bam all of a sudden there near the top. Not buying it one bit. Though they should be near the top as they only make a few models yet for years they could never get that right. Porsche if you take out there SUV I'm sure they'd be right up at the top also.
Jaguar has always been well known as one of the least reliable car companys for many many years. Then bam all of a sudden there near the top. Not buying it one bit. Though they should be near the top as they only make a few models yet for years they could never get that right. Porsche if you take out there SUV I'm sure they'd be right up at the top also.
I think Jags are beautiful looking cars but I'd never buy one.
04-09-2009, 09:39 AM
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Originally Posted by CWS530' post='821543' date='Mar 20 2009, 04:01 AM
In that it is based largely on number of customer complaints/problems, it's no wonder BMW is lower. We pay a premium for these cars, and everyone on this forum, myself included, won't hesitate to take his car to the dealer for the slightest issue.
04-16-2009, 10:31 AM
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Originally Posted by 530goinon850' post='821818' date='Mar 20 2009, 12:12 AM
I only care about this enough to say "I couldn't care less" LOL
04-18-2009, 04:09 AM
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Originally Posted by swajames' post='822169' date='Mar 20 2009, 01:00 PM
Some of the posts here are ridiculous - the survey placings are based on feedback from owners. They are what they are. No point shooting the JD Power messenger. I'd never buy a Buick over a BMW either, but had BMW of come top would you guys have derided the results or alleged that BMW paid JD Power as some of the more inane posts above are suggesting? I don't think so.
04-18-2009, 07:16 AM
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Originally Posted by swajames' post='821550' date='Mar 19 2009, 09:07 PM
I don't think that necessarily holds true. No one tolerates quality issues, no matter what car you have. The other counterpoint is that Jaguar owners also pay as much of a premium as BMW owners.
04-18-2009, 07:17 AM
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Originally Posted by CWS530' post='821543' date='Mar 19 2009, 09:01 PM
In that it is based largely on number of customer complaints/problems, it's no wonder BMW is lower. We pay a premium for these cars, and everyone on this forum, myself included, won't hesitate to take his car to the dealer for the slightest issue. WE help skew the numbers ourselves. Buick owners, on the otherhand, expect problems and accept them more willingly. Hence, they are less likely to report issues. That doesn't account for all areas, but it is a factor.
04-18-2009, 07:55 AM
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Originally Posted by zerocool' post='851114' date='Apr 18 2009, 11:16 AM
but alot of BMW owners are more anal compared to jaguar owners; in the sense of modding and being more creative with their rides. Most jaguar owners prefer to keep their car the way they received it. Also, our idea of quality, performance and fucntions are different IMO.
I would agree that your average BMW owners is much more into his/her car and desiring perfection from it than the owners of most other brands.