my wheel power experience
04-23-2007, 12:47 AM
#1
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My Ride: 2007 550i, jet black/black dakota, sport package, steptronic, L7, comfort access, rear sunshade, front heated seats, navigation, satellite radio
also have
2006 Dodge Sprinter
after going to the 6th annual socal e60 meet at wheel power in huntington beach, ca i was sold. so early in february i got a hold of them went to their shop and worked a deal for all my mods and wheels. about 20k or so. not a huge amount in the realm of modding an e60, but surely a good chunk of change. so i gave them half down to order the parts:
radenergie r5 20" w/pirelli pzero nero
h&r sport springs
mtech body
front hamann spoiler competition
rear hamann apron for mtech
hamann rear wing
hamann twin dual exhaust
mtech trunk finisher
plus paint and install
then the real fun began. i was told it would probably take a couple of weeks. the problem at that time, as far as the parts went, was for them to get a hold of the mtech parts from their bmw supplier. they might have to wait for them if they were not in stock. then after two weeks nothing. calls to wheel power have since been nothing but excuses for not having parts or reasons not to install.
now my breaking point. about 2 weeks ago i get back on the phone with wheel power and ask what the situation is. their quick response is "the rear apron is customs." so last week i call down there and try to see what the new deal is. the gentleman i've been dealing with was not in. he was supposed to return my call wednesday. never got any call.
so to sum up. i've gotten nothing but a run around from these guys. they have 10k of my money. i have no idea if any parts are on there way or not. it's been a real disappointment and hassle.
radenergie r5 20" w/pirelli pzero nero
h&r sport springs
mtech body
front hamann spoiler competition
rear hamann apron for mtech
hamann rear wing
hamann twin dual exhaust
mtech trunk finisher
plus paint and install
then the real fun began. i was told it would probably take a couple of weeks. the problem at that time, as far as the parts went, was for them to get a hold of the mtech parts from their bmw supplier. they might have to wait for them if they were not in stock. then after two weeks nothing. calls to wheel power have since been nothing but excuses for not having parts or reasons not to install.
now my breaking point. about 2 weeks ago i get back on the phone with wheel power and ask what the situation is. their quick response is "the rear apron is customs." so last week i call down there and try to see what the new deal is. the gentleman i've been dealing with was not in. he was supposed to return my call wednesday. never got any call.
so to sum up. i've gotten nothing but a run around from these guys. they have 10k of my money. i have no idea if any parts are on there way or not. it's been a real disappointment and hassle.
04-23-2007, 05:10 AM
#2
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Location: San Diego, CA
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My Ride: 2007 E63 AMG | Obsidian Black | Schwarzes Nappa | Black BirdEye Maple | Premium II Package | Electronic Trunk Closer | Parktronic
Engine: RPi/Powerchips custom ECU tune, RPi Ram Air Kit (BMC filter, scoops), RennTech Sport exhaust, secondary cats, charcoal and resonator delete, custom AAA x-pipe
Exterior: 50% side windows / 35% rear window Formula One Pinnacle Series | Flat AMG hood emblem
Suspension: Renntech Lowering Module
Wheels/Tires: Radenergie R10, Falken FK452 245/30/20, Yokohama ADVAN Sport 285/25/20
-----------------------------------------
2005 545i Sport SMG | Ti Grau | Schwarzes Dakota | Anthracite Maple | Logic 7 | Nav
Engine: Custom AFE CAI, Superchips ECU remap, Sprint Booster, RDSport Dual Exhaust Conversion with Quad Pipes and X-pipe, 3 resonators deleted, 90mm tips!
Exterior: M-Tech Aero kit | M5 Mirrors | M5 Rear Bumper | Trunk Lid Finisher | Vorsteiner decklid spoiler | 50% Formula One Pinnacle Tint
Suspension and Brakes: Bilstein PSS9 coilovers, JBT BBK: 16" cross-drilled rotors, 8 piston and 15" cross-drilled rotors, 4 piston
Wheels: VIP Modular VR 02 20x9F, 20x10R | Toyo T1R 245/30/20F, 285/25/20R
Lights: PIAA 4150K Xtreme White Plus fog lights, AIB v3
MOST IMPORTANT: Hardwired V1; =)
ED Date: 4/7/05, Re-delivery date: 5/21/05
Been wondering what's been up with you. Looks like you won't be ready for Bimmerfest. Let me make a few calls and see what's up over at Wheelpower.
04-23-2007, 06:09 AM
#3
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Location: MIAMI B*CH
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My Ride: MY RIDE is DA real .-) HAMANN 5 aka BLACK MAMBA born on 16/06/2005/delivered on 05/08/2005 as following:
530dA (steptronic), Black II (JET), leather Dakota auburn black, mapple trim, head-up display, dynamic drive, active steering, adaptive xenon headlights (auto levelling) with headlight washers, alarm, comfort seats with massage function, advanced A/C, big compartment armrest, aux-in, MP3, Logic 7, Radio PRO, CD in-dash+cd changer, power rear sunshades, rear airbags, park distance control, auto dimming folding mirrors, smoking package, shiny shadow line (individual), fold down rear seats, ski bag, sport suspension, run flats on �116-style� rims (Good Year NCT5+), cup holders, debadged, fire extinguishers, additional permanent power outlet, BMW coat hanger, trunk release button (installed by Hobi), GPS tracking device and a big thx 2 Iceman.
Mods done:
� Authentic HAMANN FRONT APRON Including ellipsoid fog lights Item-No.: 10 060 110
� Authentic HAMANN REAR SPOILER Item-No.: 10 060 130,
� Authentic HAMANN HAMANN ALUMINIUM PEDALS For cars with manual gearbox Item-No.: 80 099 100 81,00 For cars with automatic transmission Item-No.: 80 099 120
� Authentic HAMANN FOOT REST In aluminium For left-hand drive vehicles Item No. : 80 099 122
� Authentic HAMANN HAND-BRAKE LEVER In aluminium For left- and right-hand drive cars Item No. : 80 099 216
� Authentic HAMANN Idrive of alu (sorry this is the only one in the World) but you can have it in carbon fiber ,
� Authentic HAMANN EXCLUSIVE FLOORMAT SET In black with HAMANN logo in silver For left-hand drive cars Item-No. : 80 060 120 For right-hand drive cars Item-No. : 80 060
� Authentic HAMANN COVER FOR OIL FILLER CAP In aluminium Item-No.: 80 099 117
� Authentic HAMANN SPORT REAR MUFFLER 4 TAILPIPES Sport rear muffler with four round stainless-steel tailpipes ( � 76mm ) Item-No.: 50 060 111
� Authentic HAMANN new add-on for M pack rear with diffusor for quad pipes -AVAILABLE NOW (http://forums.e60.net/index.php?act=ST&f=22&t=30630&st=0#entry332409)
� ///M steering wheel w Pegasus logo (this will be also changed to three spoke sports)
� ///M pack rear
� HAMANN ECU upgrade 265 HP 608 Nm.
most improtant:
�real and working like a charm forumsbuy real LED tails and PIAA 4700k fogs!!! for HAMANN full front apron you need H3
� CustomAngels, Angel Eyes Brighter than stocks 10X, WHITE & (REd for shows).
� Authentic HAMANN LIGHT-ALLOY WHEELS DESIGN EDITION RACE 20"
Ultra-light forged 3-pieced light-alloy wheel, Cross-spoke-design,Spider in black, titanium, screwing,polished flange
DIMENSIONS : 9.0 J x 20 FA Item No.: 91 207 315
10.5 J x 20 only RA Item No.: 91 207 625
Recommended 20" Complete Wheel Set DESIGN EDITION RACE I went with most aggressive Combination A.10 FA 9.0 J x 20 / RA 10.5 J x 20 with tires: FA 245/30 ZR 20 / RA 285/25 ZR 20
� Authentic HAMANN LOWERING KIT 4 progressive sport springs Lowering by approx. 40 mm FA, 20 mm RA Item-No.: 20 060 125
� Authentic HAMANN TIRE - PRESSURE CHECK SENSOR SYSTEM
� Authentic HAMANN SIDE SILLS Item-No.: 10 060 120
� Authentic HAMANN REAL CF ROOF SPOLIER Item-No.: 10 060 235
� Authentic HAMANN AIRBAG SPORT STEERING WHEEL 3-SPOKE Three-spoke design w their SMG paddles (For assembly O.E. airbag in exchange)
� Authentic HAMANN sports mirrors (all functions)
!!!!!!!!!!!!!!!!!!! and of course !!!!!!!!!!!!!!!!!
E60.net Clings
Still to do list;-):
� Our Hobi's camera system from : ww.switchchange.com).
� Individual leather interior (auburn+auburn alcantara)... and drive with sheer drivin' pleasure ... until 2009/2010 F10 comes or E60 possibly a 540d V8 diesel early in 2009 badly juiced!
when you need something from HAMANN PM ats 
for M tech Quad_m you guys do not read...
Ok, seriously i am sorry for you and anyways you know it is not only WP fault, burocracy we have nowadays is getting bigger and bigger, customs take time. The fact that they did not called you at all back is not nice, but has only to do with their service... which seems to be ... still needs improvement
for M tech Quad_m you guys do not read...Ok, seriously i am sorry for you and anyways you know it is not only WP fault, burocracy we have nowadays is getting bigger and bigger, customs take time. The fact that they did not called you at all back is not nice, but has only to do with their service... which seems to be ... still needs improvement
04-23-2007, 07:00 AM
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Originally Posted by ats77' post='416812' date='Apr 23 2007, 09:09 AM
when you need something from HAMANN PM ats for M tech Quad_m you guys do not read...
Ok, seriously i am sorry for you and anyways you know it is not only WP fault, burocracy we have nowadays is getting bigger and bigger, customs take time. The fact that they did not called you at all back is not nice, but has only to do with their service... which seems to be ... still needs improvement
for M tech Quad_m you guys do not read...Ok, seriously i am sorry for you and anyways you know it is not only WP fault, burocracy we have nowadays is getting bigger and bigger, customs take time. The fact that they did not called you at all back is not nice, but has only to do with their service... which seems to be ... still needs improvement
i agree with you folks, sometimes things happen where suppliers cant get a hold of parts but i feel being in sales that it is a must to keep your customer informed every step of the way.
Im sorry you are havin difficulty, hope your issues get resolved.
Regards,
04-23-2007, 07:24 AM
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My Ride: 2007 550i..... ex
It's all about excellence in customer service, looks like Wheelpower over promised and under delivered, not a good thing, especially for a parts giant such as them. Let's see what VT has dug up.
D
D
04-23-2007, 08:28 AM
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Originally Posted by Torquey5' post='416831' date='Apr 23 2007, 10:24 AM
It's all about excellence in customer service, looks like Wheelpower over promised and under delivered, not a good thing, especially for a parts giant such as them. Let's see what VT has dug up.
D
D
Doesn't hollywoodtrash work there? PM him, perhaps he knows a little more about the problem.
04-23-2007, 05:21 PM
#8
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My Ride: F13 M6
Originally Posted by EuroCarFan' post='416943' date='Apr 23 2007, 02:03 PM
Sorry about your troubles asickmf! I'm interested in hearing how this turns out.
04-23-2007, 05:21 PM
#9
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My Ride: 2007 550i, jet black/black dakota, sport package, steptronic, L7, comfort access, rear sunshade, front heated seats, navigation, satellite radio
also have
2006 Dodge Sprinter
maybe my point didn't exactly come across right in my first post. rjcastr hits the nail right on the head. WP has left me feeling in the dark. i put up half the money for this deal. to be honest, if these guys have told me it would take 3 months and everything will be in and install would be done on such and such a date i'd have absolutely no complaints.
04-24-2007, 02:37 PM
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My Ride: Gone: 2004 525i Jet Black, Built 03/04, Premium Package, Black Dakota Leather, Halogen to Euro Spec Bi-Xenons Retrofit, Dark Poplar Wood Trim, Steptronic Breyton Spirit Reps 20x9F 20x10R - Nitto NT555 245/35/20F-275/30/20R, M5 Front Bumper, H&R Sport Springs, Chrome Grills, 20% Tint, Euro Reflectors, Debadged, Aux Input, CIP v19.x
I got your back.....let me know and I'm there 
jk for those who take things seriously
jk for those who take things seriously
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