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Dension 500 problems

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Old 04-11-2009, 05:19 PM
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Im having issues with my unit. It doesn't want to read it for more than 5 seconds, after that it goes to the its ok to disconnect screen. the cd1-cd6 are grayed out. i reset it about 20 times. i checked all the connection, tested the power and ground. This is my second replacement. could it be a fiber optic cable problem? how can i diagnosed it?
Old 04-12-2009, 04:08 AM
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Originally Posted by nelson29' post='844367' date='Apr 11 2009, 09:19 PM
Im having issues with my unit. It doesn't want to read it for more than 5 seconds, after that it goes to the its ok to disconnect screen. the cd1-cd6 are grayed out. i reset it about 20 times. i checked all the connection, tested the power and ground. This is my second replacement. could it be a fiber optic cable problem? how can i diagnosed it?
i don't look at the ipod much when I'm using it, but i'm pretty sure that "OK to Disconnect" screen is normal. if your CD1-6 are greyed out you have either a fiber problem or the dip switches aren't set correctly. if it was a fiber problem i think you'd have other errors (SOS malfunction on the screen, or no audio at all, etc.)
Old 04-12-2009, 06:36 AM
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Originally Posted by 545felix' post='844602' date='Apr 12 2009, 08:08 AM
i don't look at the ipod much when I'm using it, but i'm pretty sure that "OK to Disconnect" screen is normal. if your CD1-6 are greyed out you have either a fiber problem or the dip switches aren't set correctly. if it was a fiber problem i think you'd have other errors (SOS malfunction on the screen, or no audio at all, etc.)
Thanks for the feedback. It also doesnt charge the ipod, it tries to charge it but after 3-5 seconds it stops charging. i have the sos malfunction error, but i been having it for months. i do have audio from the cd player.
Old 04-13-2009, 10:28 AM
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Just came back from the dealership, and they said that my MOST connection is fine, they bypass the tcu beacuse it wasnt reading it, i think is dead. they also reinstall the dension and it wasnt being recognized at the programming station.
Old 04-13-2009, 11:29 AM
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Originally Posted by nelson29' post='845865' date='Apr 13 2009, 01:28 PM
Just came back from the dealership, and they said that my MOST connection is fine, they bypass the tcu beacuse it wasnt reading it, i think is dead. they also reinstall the dension and it wasnt being recognized at the programming station.
Try to download the firmware for it. I have ben having issues with mine lately. It will make this squealing noise and flip back inforth between the radio and ipod then sometimes the Ipod will not come back on even if I click on it on the idrive. It only will play the radio or the single cd.
Old 04-13-2009, 11:50 AM
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Originally Posted by nelson29' post='845865' date='Apr 13 2009, 02:28 PM
Just came back from the dealership, and they said that my MOST connection is fine, they bypass the tcu beacuse it wasnt reading it, i think is dead. they also reinstall the dension and it wasnt being recognized at the programming station.
just a hunch, but do you have nav? if not, the car needs to be coded for the factory iPod adapter for it to work. cars with nav just need MP3 retrofit coding. if you do the MP3 retrofit on cars without nav you still won't have a functional dension.
Old 04-13-2009, 11:53 AM
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Originally Posted by KU530' post='845931' date='Apr 13 2009, 03:29 PM
Try to download the firmware for it. I have ben having issues with mine lately. It will make this squealing noise and flip back inforth between the radio and ipod then sometimes the Ipod will not come back on even if I click on it on the idrive. It only will play the radio or the single cd.
Thats the first thing i did, but it didnt do anything. i cant even get it recognize the ipod. whats weird is that when i plug it to the second ps2 connector it will charge it, but when i put it where is suppose to go it will see it for 3 second and then disappear.
Old 04-13-2009, 11:55 AM
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Originally Posted by 545felix' post='845960' date='Apr 13 2009, 03:50 PM
just a hunch, but do you have nav? if not, the car needs to be coded for the factory iPod adapter for it to work. cars with nav just need MP3 retrofit coding. if you do the MP3 retrofit on cars without nav you still won't have a functional dension.
i dont have nav. the car is coded. the dension was working fine when i first got it. im on my 2nd or 3rd replacement unit.
Old 04-13-2009, 12:07 PM
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Originally Posted by nelson29' post='845963' date='Apr 13 2009, 03:55 PM
i dont have nav. the car is coded. the dension was working fine when i first got it. im on my 2nd or 3rd replacement unit.
have you replaced the cables, or just the module? also, do you have a USB stick you can put some MP3s on to test?
Old 04-13-2009, 12:10 PM
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Originally Posted by 545felix' post='845977' date='Apr 13 2009, 04:07 PM
have you replaced the cables, or just the module? also, do you have a USB stick you can put some MP3s on to test?
i replaced the modules. yes i have a usb stick, gonna put some music right now.


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