Valve cover leak discovered 60 days after CPO warranty expired
03-22-2010, 01:36 PM
#1
Members
Thread Starter
Join Date: Dec 2007
Location: Washington, DC
Posts: 115
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: E60
Model Year: 2004
Engine: N54
Hello Everyone,
My CPO warranty expired on Jan 03, 2010.
I attended a free customer appreciation day on March 8th where a courtesy inspection was performed and a 'small' valve leak was discovered. SA said it probably leaks less than a quart a year and that 'they happen all the time with these cars'.
That said, I opened a case with BMW NA and they just left me a voice mail stating they can only offer a 10% discount to fix it. I can get a 10% discount at a stealership WITH ME EYES CLOSED!
This was CLEARLY leaking when the car was still under warranty. Should I just forget about it? Most advise on here states to YELL louder and esclate until I get the answer I want. Am I in the right here?
Ideas and suggestions?
Brian
My CPO warranty expired on Jan 03, 2010.
I attended a free customer appreciation day on March 8th where a courtesy inspection was performed and a 'small' valve leak was discovered. SA said it probably leaks less than a quart a year and that 'they happen all the time with these cars'.
That said, I opened a case with BMW NA and they just left me a voice mail stating they can only offer a 10% discount to fix it. I can get a 10% discount at a stealership WITH ME EYES CLOSED!
This was CLEARLY leaking when the car was still under warranty. Should I just forget about it? Most advise on here states to YELL louder and esclate until I get the answer I want. Am I in the right here?
Ideas and suggestions?
Brian
03-22-2010, 04:41 PM
#2
Contributors
Join Date: Aug 2008
Location: Zoo York
Posts: 9,986
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: Alpine White 2006 530Xi (SLD)
You'll need to have some kind of documentation that the leak was there before to have a truly successful case with BMW NA. Have you ever complained that your car is going through more oil than you feel it should, or anything like that?
Another idea: get an independent mech to look at it and see if it may be some sort of tiny issue that can be resolved on the cheap.
Another idea: get an independent mech to look at it and see if it may be some sort of tiny issue that can be resolved on the cheap.
Thread
Thread Starter
Forum
Replies
Last Post
chadillac2000
E60, E61 Parts, Accessories and Mods
42
09-13-2017 11:15 AM
thesalboy
Other BMW Models
2
04-08-2015 09:13 AM