SOS Call System Malfunction
#1
Contributors
Thread Starter
Join Date: Sep 2008
Location: Massachusetts, USA
Posts: 2,718
Likes: 0
Received 1 Like
on
1 Post
My Ride: 2006 525XI, Jet black on Dakota beige. Premium and winter packages. I consider myself a purist and intend to keep my car absolutely stock and shiny.
2008 328I Convertible, Sapphire black on beige interior. Premium package, NAV, iPod adapter.
Retired: 2002 325I, Titanium silver on black leather. Premium package. Absolutely stock and proud of it.
Hi,
I woke up in a great mood, today, and as soon as I started the E60, I got this greeting: "SOS Call System Malfunction." I searched the forum, but found nothing.
Has anybody experienced this, before? How did you resolve it?
Thank you,
Joe
I woke up in a great mood, today, and as soon as I started the E60, I got this greeting: "SOS Call System Malfunction." I searched the forum, but found nothing.
Has anybody experienced this, before? How did you resolve it?
Thank you,
Joe
#2
Members
Join Date: Aug 2008
Location: Jersey Shore, New Jersey, USA
Posts: 66
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2007 530xi, Monaco Blue Metallic, Beige Dakota Leather, Dark Popular Trim, Steptronic, Premium Pkg., Cold Weather Pkg., Heated Rear Seats, Navigation, Sirius,
2004 330cic convertible, Mystic Blue Metallic, Grey Dakota Leather, Myrtle Wood Trim, Rare Myrtle Wood & Leather Sport Steering Wheel, Premium Pkg, Sport Pkg, Xenons, Navigation, Heated Seats, Park Distance Control
2004 R1200C Montauk Motorcycle, Artic Blue Metallic, Servo ABS Linked Brakes, Chrome Pkg, Fog Lamps, Heated Grips
Originally Posted by porsche911targa' post='684400' date='Oct 3 2008, 08:27 AM
Hi,
I woke up in a great mood, today, and as soon as I started the E60, I got this greeting: "SOS Call System Malfunction." I searched the forum, but found nothing.
Has anybody experienced this, before? How did you resolve it?
Thank you,
Joe
I woke up in a great mood, today, and as soon as I started the E60, I got this greeting: "SOS Call System Malfunction." I searched the forum, but found nothing.
Has anybody experienced this, before? How did you resolve it?
Thank you,
Joe
Usually when you get this warning there is a break in the MOST Bus (Fiber optic) system. All of the electronics (CCC computer, TCU, Heads Up Display -if installed-, Audio etc.) are connected in a "daisy chain" by a fiber optic bus. If you break the chain, the devices after the break won't work. More unlikely is the failure of the telematics (TCU) unit itself, but, it could happen
Did you recently add a CD Changer or iPod adapter in the glove compartment?
My experience shows if there is a break in the bus or improper coupling of the CD Changer connector (or iPod adapter if connected instead) the telematics system (phone, SOS-BMW Assist, etc.) is connected after the CD Changer and if there is a break the computer doesn't see the telematics system and gives a warning (personal experience )
Mind you this is only one (but a very likely) scenario since the MOST bus at this point is one of the areas we owners frequently tamper with if we attempt a DIY CD Changer or iPod adapter. Another weak link is in the trunk if a Satellite Radio is improperly connected to the MOST Bus connector block.
Hope this at least starts to point you in the right direction, if not you may have no choice but to bring it in for service (If you have a good SA maybe he can advise first where to look)
#3
Contributors
Join Date: Apr 2008
Location: Milwaukee, Wisconsin
Posts: 94
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2004 BMW 545i Titanium Silver
Originally Posted by porsche911targa' post='684400' date='Oct 3 2008, 07:27 AM
Hi,
I woke up in a great mood, today, and as soon as I started the E60, I got this greeting: "SOS Call System Malfunction." I searched the forum, but found nothing.
Has anybody experienced this, before? How did you resolve it?
Thank you,
Joe
I woke up in a great mood, today, and as soon as I started the E60, I got this greeting: "SOS Call System Malfunction." I searched the forum, but found nothing.
Has anybody experienced this, before? How did you resolve it?
Thank you,
Joe
#4
Contributors
Join Date: Sep 2007
Location: Encino, CA
Posts: 1,712
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 04 545i - Titanium Silver/Black, Sport pkg, Comfort Seats w/ Lumbar, Premium Sound, power rear sunshade, Adaptive Xenon Headlights, Steptronic, Park Distance Control, Fold down rear seats w/ski bag, Aux jack, 6-disk changer, puddle lamps...
Engine: Custom Remus cat-back exhaust w/chrome square tips, K&N Air Filter, Charcoal Filter Removed, Sprint Booster :-), 50/50 mix of 91+100 Octane, EuroRev ECU Remap (coming soon lol), Dinan High-Flow Throttle Body (coming soon...maybe lol)
Interior: Portable Sirius Stilletto 100 w/car kit, Garmin Nuvi 680 mounted below rear-view mirror, LCI-style I-drive knob, Dark Poplar Center Dashboard Trim.
Exterior: E60 forum clings, 5% rear tint, ACS roof spoiler (painted black for distinct look against limo tint), ACS trunk spoiler, ACS add-on front spoiler and rear apron (awaiting installation), "18 Black Staggered BeBeS Style OER (emergency replacement for cracked sport 124 rims), black kidney grill, white accessory lighting (including license and trunk lamps), Angel-eye upgrade, AIB xenon-matched fog lamps, AIB V3's on order, red rear reflectors
Originally Posted by porsche911targa' post='684400' date='Oct 3 2008, 05:27 AM
Hi,
I woke up in a great mood, today, and as soon as I started the E60, I got this greeting: "SOS Call System Malfunction." I searched the forum, but found nothing.
Has anybody experienced this, before? How did you resolve it?
Thank you,
Joe
I woke up in a great mood, today, and as soon as I started the E60, I got this greeting: "SOS Call System Malfunction." I searched the forum, but found nothing.
Has anybody experienced this, before? How did you resolve it?
Thank you,
Joe
http://forums.e60.net/index.php?showtopic=19859
http://forums.e60.net/index.php?showtopic=41518
http://forums.e60.net/index.php?showtopic=61317
#5
Contributors
Thread Starter
Join Date: Sep 2008
Location: Massachusetts, USA
Posts: 2,718
Likes: 0
Received 1 Like
on
1 Post
My Ride: 2006 525XI, Jet black on Dakota beige. Premium and winter packages. I consider myself a purist and intend to keep my car absolutely stock and shiny.
2008 328I Convertible, Sapphire black on beige interior. Premium package, NAV, iPod adapter.
Retired: 2002 325I, Titanium silver on black leather. Premium package. Absolutely stock and proud of it.
Originally Posted by panaguy' post='684413' date='Oct 3 2008, 08:55 AM
Joe,
Usually when you get this warning there is a break in the MOST Bus (Fiber optic) system. All of the electronics (CCC computer, TCU, Heads Up Display -if installed-, Audio etc.) are connected in a "daisy chain" by a fiber optic bus. If you break the chain, the devices after the break won't work. More unlikely is the failure of the telematics (TCU) unit itself, but, it could happen
Did you recently add a CD Changer or iPod adapter in the glove compartment?
My experience shows if there is a break in the bus or improper coupling of the CD Changer connector (or iPod adapter if connected instead) the telematics system (phone, SOS-BMW Assist, etc.) is connected after the CD Changer and if there is a break the computer doesn't see the telematics system and gives a warning (personal experience )
Mind you this is only one (but a very likely) scenario since the MOST bus at this point is one of the areas we owners frequently tamper with if we attempt a DIY CD Changer or iPod adapter. Another weak link is in the trunk if a Satellite Radio is improperly connected to the MOST Bus connector block.
Hope this at least starts to point you in the right direction, if not you may have no choice but to bring it in for service (If you have a good SA maybe he can advise first where to look)
Usually when you get this warning there is a break in the MOST Bus (Fiber optic) system. All of the electronics (CCC computer, TCU, Heads Up Display -if installed-, Audio etc.) are connected in a "daisy chain" by a fiber optic bus. If you break the chain, the devices after the break won't work. More unlikely is the failure of the telematics (TCU) unit itself, but, it could happen
Did you recently add a CD Changer or iPod adapter in the glove compartment?
My experience shows if there is a break in the bus or improper coupling of the CD Changer connector (or iPod adapter if connected instead) the telematics system (phone, SOS-BMW Assist, etc.) is connected after the CD Changer and if there is a break the computer doesn't see the telematics system and gives a warning (personal experience )
Mind you this is only one (but a very likely) scenario since the MOST bus at this point is one of the areas we owners frequently tamper with if we attempt a DIY CD Changer or iPod adapter. Another weak link is in the trunk if a Satellite Radio is improperly connected to the MOST Bus connector block.
Hope this at least starts to point you in the right direction, if not you may have no choice but to bring it in for service (If you have a good SA maybe he can advise first where to look)
I've only owned this CPO for 4 weeks and am debating whether to return iy or not for another car. I have until the 6th, to make the decision.
Thank you,
Joe
#6
Members
Join Date: Aug 2008
Location: Bergen County, NJ, USA
Posts: 49
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: 2006 530i. Built 5/2005. Bought by me 7/2008. Olivin Green, beige interior; 6MT; sport package; cold weather package; premium sound package; xenon lights; PDC; rear shades.
Model Year: 2006
Ahhh the dreaded SOS malfunction! Mine does it too....verrrryyy intermittantly so I haven't taken it in to the dealer. I have 40k miles on the odo now, and I have quite a strong feeling that when I hit 50,001 miles and my warranty is up, I'll get "SOS" all the time!!!
Eric
Eric
#7
Senior Members
Join Date: Jan 2008
Location: Long Island NY
Posts: 865
Likes: 0
Received 0 Likes
on
0 Posts
i have the same problem from time to time. Unfortunately im out of the warranty period. I usually restart the idrive by pressing and holding the radio button and the forward and rewind button. This restarts the idrive and the SOS will go away and everything else back to normal.
#8
Contributors
Thread Starter
Join Date: Sep 2008
Location: Massachusetts, USA
Posts: 2,718
Likes: 0
Received 1 Like
on
1 Post
My Ride: 2006 525XI, Jet black on Dakota beige. Premium and winter packages. I consider myself a purist and intend to keep my car absolutely stock and shiny.
2008 328I Convertible, Sapphire black on beige interior. Premium package, NAV, iPod adapter.
Retired: 2002 325I, Titanium silver on black leather. Premium package. Absolutely stock and proud of it.
Latest update: I talked to my SA and he told me to pretty much get used to seeing lots of different one-time warnings from the Idrive. This, according to him, is normal as the Idrive can report upward of 700 problems and that any glitch could cause any of those warnings to pop up only to disappear after shutting down the engine and locking the car for at least 20 minutes. He said that as long as the warnings don't come back after shutting down and there are no driveabilty problems, there is not much they'll be able to do except for wasting my time by bringing the car in and being told that there were no codes stored.
I guess I can live with this, but it is rather sobering. I think I am going to take pictures of these "glitches" and I am going to send them to BMW NA, when I get about 10 of them. What do you think?
Joe
I guess I can live with this, but it is rather sobering. I think I am going to take pictures of these "glitches" and I am going to send them to BMW NA, when I get about 10 of them. What do you think?
Joe
#9
New Members
Join Date: May 2016
Location: Brooklyn, NY
Posts: 11
Likes: 0
Received 0 Likes
on
0 Posts
My Ride: BMW 545i fully loaded
Latest update: I talked to my SA and he told me to pretty much get used to seeing lots of different one-time warnings from the Idrive. This, according to him, is normal as the Idrive can report upward of 700 problems and that any glitch could cause any of those warnings to pop up only to disappear after shutting down the engine and locking the car for at least 20 minutes. He said that as long as the warnings don't come back after shutting down and there are no driveabilty problems, there is not much they'll be able to do except for wasting my time by bringing the car in and being told that there were no codes stored.
I guess I can live with this, but it is rather sobering. I think I am going to take pictures of these "glitches" and I am going to send them to BMW NA, when I get about 10 of them. What do you think?
Joe
I guess I can live with this, but it is rather sobering. I think I am going to take pictures of these "glitches" and I am going to send them to BMW NA, when I get about 10 of them. What do you think?
Joe
#10
Members
Senior Members
Try coding your, new to you, module to the car. I have a 05 530i, 1/05 build date and my iPhone has no trouble pairing with the car.
Last edited by jtbgonesailing; 06-02-2016 at 09:10 AM.