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Old 02-23-2006, 04:25 PM
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I just recieved a mailer from bmw NA, stating that roadside assistance will be extended based on the length of time from my cars oringal in service date. I will recieve either 4 or 6 years coverage depending on my warrenty plan with no mileage restrictions. Now my question is what was the assistance coverage before JAn 1 2006, was it the first year free? Does or is this the same as the bmw assist? should this be activated by the sos button or do you have to call? It looks like the dealer will have to activate my tcu unit again to reap the benifits of this extension or am i looking at this incorrectly?
Old 02-23-2006, 04:38 PM
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Roadside assistance in the US is 4 years. BMW assist is different, although BMW assist includes "enhanced" roadside assistance, whatever that means.

I've never extended BMW assist beyond the free initial 12 month period, and have used roadside assistance by calling their number.
Old 02-23-2006, 04:51 PM
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Originally Posted by stream' post='245098' date='Feb 23 2006, 08:38 PM
Roadside assistance in the US is 4 years. BMW assist is different, although BMW assist includes "enhanced" roadside assistance, whatever that means.

I've never extended BMW assist beyond the free initial 12 month period, and have used roadside assistance by calling their number.
okay thanks stream i kinda get the ghist of it now but if it has always been four years the why would they say in the letter as of Jan 1 2006 we are pleased to announce? www.bmwusa.com/roadside
Old 02-23-2006, 04:53 PM
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As a AAA member, I have never understood the value of this. I never took advantage of the Acura roadside service (good as long as you owned the car) and I have not taken advantage of BMW Assist - never activated it. AAA is much better IMO.
Old 02-23-2006, 05:17 PM
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Originally Posted by buddy' post='245106' date='Feb 23 2006, 05:51 PM
okay thanks stream i kinda get the ghist of it now but if it has always been four years the why would they say in the letter as of Jan 1 2006 we are pleased to announce? www.bmwusa.com/roadside
Got me! Could be that with the 545i, it's always been 4 years? I noticed you have a 530i--perhaps they've upgraded the plan for that car? What did the original paperwork that came with your car say?
Old 02-23-2006, 05:58 PM
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Originally Posted by MaxBuck' post='245108' date='Feb 23 2006, 05:53 PM
As a AAA member, I have never understood the value of this. I never took advantage of the Acura roadside service (good as long as you owned the car) and I have not taken advantage of BMW Assist - never activated it. AAA is much better IMO.
I just purchased a 530i over the weekend -- the sales guy told me in SoCal they use AAA to provide service.

I've had AAA for about 15 years, even though my previous MB and BMW came with roadside assistance. I'm seriously thinking about cancelling AAA. Other than some discounts at theme parks, etc, I'm not sure what extra value they provide.
Old 02-23-2006, 06:06 PM
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Originally Posted by stream' post='245114' date='Feb 23 2006, 09:17 PM
Got me! Could be that with the 545i, it's always been 4 years? I noticed you have a 530i--perhaps they've upgraded the plan for that car? What did the original paperwork that came with your car say?
Not sure but i will check it to see what was the original paperwork, thanks again
Old 02-24-2006, 06:42 AM
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Originally Posted by buddy' post='245106' date='Feb 23 2006, 08:51 PM
okay thanks stream i kinda get the ghist of it now but if it has always been four years the why would they say in the letter as of Jan 1 2006 we are pleased to announce? www.bmwusa.com/roadside
That got me too. I was always under the impression that the Roadside Assistance was for the warranty period. Was surprised to get the mailer. For a moment I thought that the mailer referred to BMW Assist. Unfortunately (or fortunately, as evidenced by the recent posts regarding BMW Assist) not!!!
Old 02-24-2006, 06:56 AM
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Originally Posted by MaxBuck' post='245108' date='Feb 23 2006, 08:53 PM
As a AAA member, I have never understood the value of this. I never took advantage of the Acura roadside service (good as long as you owned the car) and I have not taken advantage of BMW Assist - never activated it. AAA is much better IMO.
It's odd that so many of us don't exacty know what we are get, how the various "assist" programs work, and what's covered and what's not. I can't even recall if BMW provides roadside assistance, such as towing, free for the first year. I know I knew at one time, but now I have forgotten. Maybe there are too many alternatives and changes to keep up with unless one wants to be tethered to BMW for more time than I am willing.

We kept our AARP motoring plan. I know exactly what I pay and what I get. I'll just let everything BMW provides free go away when it expires.
Old 02-24-2006, 08:00 AM
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Originally Posted by SolanNo1' post='245394' date='Feb 24 2006, 10:42 AM
That got me too. I was always under the impression that the Roadside Assistance was for the warranty period. Was surprised to get the mailer. For a moment I thought that the mailer referred to BMW Assist. Unfortunately (or fortunately, as evidenced by the recent posts regarding BMW Assist) not!!!
If you got the same mailer that I got it states unlimited mileage and that Roadside Assistance is going to be taken over by AAA.
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