PUMA case for squeaks and rattles
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Joined: Oct 2004
Posts: 446
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From: SG Valley, CA
My Ride: 2011 550 AW
2005 530AW GONE
So my SA and Service Manager at Crevier BMW went ahead and opened a PUMA case for the squeaks and rattles in my car after months and multiple attempts to diagnose and fix the problem...window seals and doors seals replaced and lubed. Speakern assesmbly replaced. Leather conidtioning done...what next?
1. What is a PUMA case??, heard about it for Dunlop RFT and that was it.
2. What will it do for me?
3. Would they actually do a trade assist after the field service engineer can't figure out the problem?
1. What is a PUMA case??, heard about it for Dunlop RFT and that was it.
2. What will it do for me?
3. Would they actually do a trade assist after the field service engineer can't figure out the problem?
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Joined: Jan 2005
Posts: 1,100
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From: South Africa
My Ride: 545i Mystic Blue/Black Leather Type 124 Wheels
A PUMA case is a direct request for help from BMW by the dealer
Did they lube the new door seals, that is not supposed to be done
The best way to fix noises is to use a directional microphone to determine the exact source of the noise and then fix it
Did they lube the new door seals, that is not supposed to be done
The best way to fix noises is to use a directional microphone to determine the exact source of the noise and then fix it
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Joined: Aug 2004
Posts: 442
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From: Lancashire (UK)
Originally Posted by Breae60' date='Aug 2 2005, 07:04 PM
So my SA and Service Manager at Crevier BMW went ahead and opened a PUMA case for the squeaks and rattles in my car after months and multiple attempts to diagnose and fix the problem...window seals and doors seals replaced and lubed.? Speakern assesmbly replaced.? Leather conidtioning done...what next?
1.? What is a PUMA case??, heard about it for Dunlop RFT and that was it.
2.? What will it do for me?
3.? Would they actually do a trade assist after the field service engineer can't figure out the problem?
1.? What is a PUMA case??, heard about it for Dunlop RFT and that was it.
2.? What will it do for me?
3.? Would they actually do a trade assist after the field service engineer can't figure out the problem?
[snapback]155427[/snapback]
did you check that when they replaced the seals they did so with these PARTS . that link was provided by another forum member in another of todays posts.
Thread Starter
Senior Members
Joined: Oct 2004
Posts: 446
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From: SG Valley, CA
My Ride: 2011 550 AW
2005 530AW GONE
The stealeship and SA was given TIS printed info from this forum, that why gthey decidde to replace the seals, thus, I'm assuming it was the redesigned seals that were used.
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