problem at carwash...need opinion
05-15-2009 | 01:16 PM
#1
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Joined: Aug 2008
Posts: 252
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From: St Pete, FL
My Ride: 2011 550i M sport
Hello all. So, I just got back from my car wash and noticed two deep scratches in my from rim where they push it through the tracks. Didnt notice till i got home!
F*&K !!!!
Is it worth even calling since ive left the place. Also, how much do you think this will cost to fix?
Thanks for your help
F*&K !!!!
Is it worth even calling since ive left the place. Also, how much do you think this will cost to fix?
Thanks for your help
05-15-2009 | 01:18 PM
#2
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Joined: Dec 2007
Posts: 8,998
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From: St. Louis Burbs, USA
My Ride: 2007 530i. Purchased 6/28/07. Titanium Silver Metallic, Black Dakota Leather, Dark Poplar Trim, Steptronic, Premium Package, Cold Weather Package, Bluetooth, Adaptive Control Xenons. 10/30/07 Added OEM 124s with 245/40/18 & 275/35/18 Michelin Pilot Sport A/S tires. Installed red Cal Covers� from BavAuto. 11/21/07 Added OEM all-weather floor mats (for winter, carpet in summer) and coat rack. 6/26/08 installed M5-style rear spoiler. 6/30/08 put on red reflectors. 8/22/08 Euro turn signal stickers applied. 3/20/09 Installed Shadowline Trim. 3/27/09 Added Matte Black Kidney Grilles from Trinity. 4/03/09 Installed Bimmian Shadow Matte Black 530i Badges. 4/04/09 Installed LED license plate lights from Trinity. 5/01/09 Installed Brabus Interior LED Kit and White Angel Eyes. 5/02/09 Put in Brabus 6K Fogs. 5/14/09 Removed charcoal filter. 5/15/09 Installed light smoke LED side marker lamps from Trinity. 5/21/09 Sprint Booster. 6/12/09 Painted exhaust tips flat black. 6/13/09 Pulled red Cal Covers and painted calipers low gloss black. 6/27/09 RPI Ram Air Scoop from Trinity. 8/15/09 Installed Brabus's silver invisibulbs front and rear. 9/24/09 Installed R-Dash license plate LEDs from Brabaus (John).
I'd drive over to the place and talk to the manager since you just left. Trying to describe the damage over the phone will be futile.
Probably looking at $100 to repair AFAIK. GL.
Probably looking at $100 to repair AFAIK. GL.
05-15-2009 | 01:19 PM
#3
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Joined: Jun 2008
Posts: 5,501
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From: Tacoma, WA
Originally Posted by nikko64' post='879581' date='May 15 2009, 01:16 PM
Hello all. So, I just got back from my car wash and noticed two deep scratches in my from rim where they push it through the tracks. Didnt notice till i got home!
F*&K !!!!
Is it worth even calling since ive left the place. Also, how much do you think this will cost to fix?
Thanks for your help
F*&K !!!!
Is it worth even calling since ive left the place. Also, how much do you think this will cost to fix?
Thanks for your help
bring it to the manager immediately and be calm and cool about it. Ask him what he wants to do about the situation. He cant claim that they arent responsible for it because its a bigger wheel. Its oem
Never take your car to a racked wash again man
btw a refinish would cost $100-$200
05-15-2009 | 01:23 PM
#4
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Joined: Apr 2008
Posts: 1,991
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From: Cerritos
My Ride: Jet Black 530i with some mods
Originally Posted by nikko64' post='879581' date='May 15 2009, 01:16 PM
Hello all. So, I just got back from my car wash and noticed two deep scratches in my from rim where they push it through the tracks. Didnt notice till i got home!
F*&K !!!!
Is it worth even calling since ive left the place. Also, how much do you think this will cost to fix?
Thanks for your help
F*&K !!!!
Is it worth even calling since ive left the place. Also, how much do you think this will cost to fix?
Thanks for your help
05-15-2009 | 02:14 PM
#5
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Joined: Aug 2008
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From: St Pete, FL
My Ride: 2011 550i M sport
Originally Posted by leggomysakyo' post='879589' date='May 15 2009, 04:23 PM
I think you may be screwed.. You could try and have pay for the repairs. I'm sure they have someone that comes out to fix all of the wheels they damage.... For future reference, I'd reccomend having your car washed "offline". Those tracks cause nothing but havoc on wheels "especially aftermarket wheels". But if you do decide to wash your car on the line, watch them as they drive it onto the track. that's where 95% of damage occurs. And don't be afraid to tell them to "BE FREAKIN CAREFUL!!!!" GL
Just got back. The manager seemed understanding but only became convinced after we lined up the car (and the scratches) with the track....right on the money. After he saw rhat he asked me to get an estimate and they would either reimburse me or give me services in place of the money (detail, polsih, etc).
I'll keep you all posted.
I will say that I have been using these gus for years and several cars and have never had a problem.
thx all for listening
05-15-2009 | 02:27 PM
#6
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Joined: Jul 2005
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From: Helsinki, Finland
My Ride: My ex-ride: EU '08 LCI 520dA. Space Grey, Sport Seats in Black Leather/Fabric Anthracite, Sport Steering Wheel, A/C with Extended Features, Hi-Fi Speakers, Cup Holders, Cruise with Braking function, Folding Rear Seats, Xenons, Park Distance Control.
Sorry to read about this nikko64, makes one mad.
Get them to pay for it!
For this and other reasons I have my car washed by hand, only.
Get them to pay for it!
For this and other reasons I have my car washed by hand, only.
05-15-2009 | 02:40 PM
#7
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Joined: Mar 2008
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From: Montana, USA
had the same problem 2 weeks ago. never putting my car through a carwash again! Anyway talked to the owner took my number down. Insurance called me and they are replacing both wheels on the driver side and a tire
05-15-2009 | 03:44 PM
#8
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Joined: Mar 2009
Posts: 3,573
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From: Nebraska
Originally Posted by nikko64' post='879639' date='May 15 2009, 04:14 PM
Just got back. The manager seemed understanding but only became convinced after we lined up the car (and the scratches) with the track....right on the money. After he saw rhat he asked me to get an estimate and they would either reimburse me or give me services in place of the money (detail, polsih, etc).
I'll keep you all posted.
I will say that I have been using these gus for years and several cars and have never had a problem.
thx all for listening
I'll keep you all posted.
I will say that I have been using these gus for years and several cars and have never had a problem.
thx all for listening
05-15-2009 | 03:48 PM
#9
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Joined: Sep 2008
Posts: 478
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From: Sherman Oaks CA (New to: Bay Area)
My Ride: 2004 BMW 545i Sport Package, Titanium Gray II Metallic, Wheel Style 124
Originally Posted by Alpine White Girl' post='879704' date='May 15 2009, 03:44 PM
thats great customer service there!! your lucky.
05-15-2009 | 03:53 PM
#10
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Joined: Dec 2007
Posts: 8,998
Likes: 1
From: St. Louis Burbs, USA
My Ride: 2007 530i. Purchased 6/28/07. Titanium Silver Metallic, Black Dakota Leather, Dark Poplar Trim, Steptronic, Premium Package, Cold Weather Package, Bluetooth, Adaptive Control Xenons. 10/30/07 Added OEM 124s with 245/40/18 & 275/35/18 Michelin Pilot Sport A/S tires. Installed red Cal Covers� from BavAuto. 11/21/07 Added OEM all-weather floor mats (for winter, carpet in summer) and coat rack. 6/26/08 installed M5-style rear spoiler. 6/30/08 put on red reflectors. 8/22/08 Euro turn signal stickers applied. 3/20/09 Installed Shadowline Trim. 3/27/09 Added Matte Black Kidney Grilles from Trinity. 4/03/09 Installed Bimmian Shadow Matte Black 530i Badges. 4/04/09 Installed LED license plate lights from Trinity. 5/01/09 Installed Brabus Interior LED Kit and White Angel Eyes. 5/02/09 Put in Brabus 6K Fogs. 5/14/09 Removed charcoal filter. 5/15/09 Installed light smoke LED side marker lamps from Trinity. 5/21/09 Sprint Booster. 6/12/09 Painted exhaust tips flat black. 6/13/09 Pulled red Cal Covers and painted calipers low gloss black. 6/27/09 RPI Ram Air Scoop from Trinity. 8/15/09 Installed Brabus's silver invisibulbs front and rear. 9/24/09 Installed R-Dash license plate LEDs from Brabaus (John).
Originally Posted by nikko64' post='879639' date='May 15 2009, 04:14 PM
Just got back. The manager seemed understanding but only became convinced after we lined up the car (and the scratches) with the track....right on the money. After he saw rhat he asked me to get an estimate and they would either reimburse me or give me services in place of the money (detail, polsih, etc).
I'll keep you all posted.
I will say that I have been using these gus for years and several cars and have never had a problem.
thx all for listening
I'll keep you all posted.
I will say that I have been using these gus for years and several cars and have never had a problem.
thx all for listening