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Need a great dealer for service in Los Angeles County

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Old 04-05-2011, 10:52 AM
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This got no love in the Dealer part of the forum so I'm reposting here:

As the title says. I'm looking for a BMW dealer in Los Angeles county with a great service department. I want them to look at an issue with my car that may or may not be covered under CPO and would like an honest assesment.

If anybody wants to know, I'm having the passenger restraint malfunction error and the airbag is disabled whenever someone over 120 lbs. sits in the front passenger seat. I found this SIB:

http://docs.google.c...7IuQLVl2QwNOcqg

I thought changing my dying battery would make the error go away but it's still there.

Thanks!
Old 04-05-2011, 10:56 AM
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I picked Crevier, they aren't quite in LA County but they were very mod friendly and took care of everything they possibly could under warranty.
My SA was Joe West
Oh, and they give BMW loaners, which is a nice plus
Old 04-05-2011, 11:05 AM
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Thanks! I saw your feedback thread and was actually going to PM you for the contact info as a backup if I don't get some LA County names.
Old 04-05-2011, 11:08 AM
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Originally Posted by balbs
This got no love in the Dealer part of the forum so I'm reposting here:

As the title says. I'm looking for a BMW dealer in Los Angeles county with a great service department. I want them to look at an issue with my car that may or may not be covered under CPO and would like an honest assesment.

If anybody wants to know, I'm having the passenger restraint malfunction error and the airbag is disabled whenever someone over 120 lbs. sits in the front passenger seat. I found this SIB:

http://docs.google.c...7IuQLVl2QwNOcqg

I thought changing my dying battery would make the error go away but it's still there.

Thanks!
hey there, had that same problem 2 weeks ago, pretty much you cant do anything with that you need to come in to dealership for that...i took mine to beverly hills bmw, which is closes to me, are you close to the west LA area? coz i would recomend them very good service and very spot on.. my sa gave me a 10% discount for the new sensor pads for the seat and of course labor can't do anything with that also and he even check if there was a recall on my ride.. but over all the experience was awesome.. pm me and i will give you the sa info.. thanks and good luck
Old 04-05-2011, 11:48 AM
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I use Pacific BMW in Glendale. I recomend to talk with Hassan Salem. He is a great SA.
Old 04-05-2011, 12:00 PM
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I drive 20 miles to Bob Smith BMW,(passing Rusnak BMW - BOO!)They treat my whole family VERY well, ask for Gilbert Lucero, he'll take care of you....tell him Dave Dubell sent you too!
Old 04-05-2011, 12:09 PM
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Originally Posted by jg525i
hey there, had that same problem 2 weeks ago, pretty much you cant do anything with that you need to come in to dealership for that...i took mine to beverly hills bmw, which is closes to me, are you close to the west LA area? coz i would recomend them very good service and very spot on.. my sa gave me a 10% discount for the new sensor pads for the seat and of course labor can't do anything with that also and he even check if there was a recall on my ride.. but over all the experience was awesome.. pm me and i will give you the sa info.. thanks and good luck
Is this covered under CPO?

Originally Posted by flyingpuck
I drive 20 miles to Bob Smith BMW,(passing Rusnak BMW - BOO!)They treat my whole family VERY well, ask for Gilbert Lucero, he'll take care of you....tell him Dave Dubell sent you too!
Where is Bob Smith located?
Old 04-05-2011, 12:11 PM
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Not quite LA either, but Sterling in Newport has been awesome to me when I've gone there.
Old 04-05-2011, 12:36 PM
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I go to Crevier and have been pleased with their service thus far. They have about 300 loaner bmws in total and loan out about 150/day - huge fleet. I always ask for a 335i loaner if avaiable. Worked with SA - Dan Canfield several times.

Good luck man.
Old 04-06-2011, 12:52 PM
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Robert ibbara at savage BMW ?


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