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iDrive (CCC) suddenly freezing at "BMW" screen

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Old 07-27-2008, 12:02 PM
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Originally Posted by kscarrol' post='633672' date='Jul 27 2008, 12:40 PM
Good news Dave, glad you got it resolved...

+1...happy motoring
Old 07-27-2008, 03:13 PM
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Originally Posted by das' post='633668' date='Jul 27 2008, 03:30 PM
Just a followup on this...my car ended up needing a new CCC. So that has been replaced and I'm good to go. Glad it was under warranty!
Did they give you a new DVD for satnav? AFAIK, that is supposed to come with a new CCC.
Old 07-30-2008, 12:47 AM
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This just happened to me on the way home from a friends. My radio wouldn't work for 5 mins than randomly came on really loud and wouldn't let me adjust the volume. I tried turning on and off the car but nothing helps, this sucks man. I got a date tomorrow! , Please car don't get jealous!
Old 07-30-2008, 05:13 AM
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Originally Posted by JSpira' post='633816' date='Jul 27 2008, 06:13 PM
Did they give you a new DVD for satnav? AFAIK, that is supposed to come with a new CCC.
Hmm...no, they didn't...do you have a BMW reference for this?
Old 07-30-2008, 05:44 AM
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Originally Posted by das' post='635853' date='Jul 30 2008, 09:13 AM
Hmm...no, they didn't...do you have a BMW reference for this?
No, I just remember (since it happened to me on 2 CCC cars) that the SA mentioned this when I asked why I got a new DVD.

That was over a year ago - it might not be policy any more but you could ask.
Old 07-30-2008, 05:52 AM
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Hey there humble co-founder! Glad you got your problem worked out -- I think the BMW Gods were punishing you for not visiting and/or posting on the forum more often...
Old 07-30-2008, 07:11 AM
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Originally Posted by JSpira' post='635868' date='Jul 30 2008, 08:44 AM
No, I just remember (since it happened to me on 2 CCC cars) that the SA mentioned this when I asked why I got a new DVD.

That was over a year ago - it might not be policy any more but you could ask.
Well, after talking with my dealer, apparently I didn't get a new CCC...just a full reprogram/update. Apparently the confusion stemmed from the fact that when I picked up my car the paperwork wasn't all closed out, and originally they were going to replace the CCC...but then ended up hearing from BMW Technical to try a software update first. So I guess that's why I didn't get a new DVD. No biggie anyway, as not much has changed around here.

Edit:

Not to reply to myself here, but my dealer just called back, and he apologized and said they DID replace the CCC in my vehicle after all. I guess they tried the software route first, and then ended up needing to replace the CCC anyway.

However, he said that his parts manager and service foreman both had never heard of a new DVD coming with a new CCC. So, if I'm going to pursue this at all, it would be good to know which dealer/SA has made this claim, as they would presumably have some documentation or more information about it that I could pass along to my dealer...
Old 08-20-2008, 10:24 AM
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Originally Posted by das' post='633668' date='Jul 27 2008, 02:30 PM
Just a followup on this...my car ended up needing a new CCC. So that has been replaced and I'm good to go. Glad it was under warranty!

How much did it end up costing you????
Old 08-20-2008, 10:56 AM
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Originally Posted by drewsbmw' post='650846
Just a followup on this...my car ended up needing a new CCC. So that has been replaced and I'm good to go. Glad it was under warranty!

looks like it did not cost a thing. You could also try using the upper right search bar to try and find out. GL

gene
Old 08-20-2008, 11:06 AM
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Originally Posted by drewsbmw' post='650846' date='Aug 20 2008, 09:24 PM
How much did it end up costing you????
Warranty!

But change of the whole brain (CCC) is not that common.


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