iDrive (CCC) suddenly freezing at "BMW" screen
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Joined: Jun 2003
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From: Madison, WI, USA
My Ride: 2021 F93 M8 Competition
Hey folks. Thought I'd drop in with a little issue that has me stumped.
Suddenly, my vehicle (vehicle details and versions below) has started exhibiting a strange behavior since last night. When I start the vehicle, the iDrive screen freezes at the "BMW" screen and never gets beyond it.
Symptoms:
- No radio, navigation, or any other functionality via iDrive
- iDrive knob spins freely
- Menu and voice command buttons do nothing
- A forced reboot (CD eject-DVD eject-mute button) does cause a reboot, but the system still freezes at the "BMW" screen
- The CD/DVD eject buttons work to eject the discs
- The screen "flickers" a bit when it would ordinarily dismiss the BMW screen and continue the boot process (but just stays on the BMW screen)
- My bluetooth phone (iPhone 3G) itself still thinks it's paired with the car (but doesn't work, of course)
- All other dash, HUD, and vehicle functionality (clock, speed, messages, etc.) works as expected
The car has sat turned off a couple of times for extended periods (i.e., long enough for the computer to think it's "off"). I have tried different startup methods, with and without key, etc., and no luck.
So...any ideas before it goes in for a service visit? (If it does go in for service, I think this will be the first unscheduled service visit for something broken I will have ever had on this vehicle!) Thanks, guys!
Suddenly, my vehicle (vehicle details and versions below) has started exhibiting a strange behavior since last night. When I start the vehicle, the iDrive screen freezes at the "BMW" screen and never gets beyond it.
Symptoms:
- No radio, navigation, or any other functionality via iDrive
- iDrive knob spins freely
- Menu and voice command buttons do nothing
- A forced reboot (CD eject-DVD eject-mute button) does cause a reboot, but the system still freezes at the "BMW" screen
- The CD/DVD eject buttons work to eject the discs
- The screen "flickers" a bit when it would ordinarily dismiss the BMW screen and continue the boot process (but just stays on the BMW screen)
- My bluetooth phone (iPhone 3G) itself still thinks it's paired with the car (but doesn't work, of course)
- All other dash, HUD, and vehicle functionality (clock, speed, messages, etc.) works as expected
The car has sat turned off a couple of times for extended periods (i.e., long enough for the computer to think it's "off"). I have tried different startup methods, with and without key, etc., and no luck.
So...any ideas before it goes in for a service visit? (If it does go in for service, I think this will be the first unscheduled service visit for something broken I will have ever had on this vehicle!) Thanks, guys!
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From: The State of Southern NJ!
That sounds like a major system melt-down! Best be prepared for a loaner car while they diagnose ... You'll probably come out of it with new hardware. Yours is an '06 xi ... are you still under warranty or have you crossed the 50K mile mark?
Thread Starter
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Joined: Jun 2003
Posts: 969
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From: Madison, WI, USA
My Ride: 2021 F93 M8 Competition
Originally Posted by luigi524td' post='627972' date='Jul 19 2008, 12:25 PM
That sounds like a major system melt-down! Best be prepared for a loaner car while they diagnose ... You'll probably come out of it with new hardware. Yours is an '06 xi ... are you still under warranty or have you crossed the 50K mile mark?
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From: So. Cal (SFV)
My Ride: 2011.5 Alpine White E90 M3 | Black Novillo Leather | Carbon Fiber Leather Trim | ZCP | ZP2 | M-DCT | Navigation | Moonroof | 6FL Mods: TMS 12.5mm spacers all around l Hawk HPS Brake Pads l OEM M3 Edition Grills l Paint Matched Side Gills l Key Hole D
das...this thread was started a few weeks regarding similiar symptoms...members chimed in saying the fix was a new TCU...
http://forums.e60.net/index.php?showtopic=57330&st=0
GL
http://forums.e60.net/index.php?showtopic=57330&st=0
GL
Thread Starter
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Joined: Jun 2003
Posts: 969
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From: Madison, WI, USA
My Ride: 2021 F93 M8 Competition
Originally Posted by GENEaTALS' post='628213' date='Jul 19 2008, 08:34 PM
das...this thread was started a few weeks regarding similiar symptoms...members chimed in saying the fix was a new TCU...
http://forums.e60.net/index.php?showtopic=57330&st=0
GL
http://forums.e60.net/index.php?showtopic=57330&st=0
GL
Service for me next week!
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From: New Orleans, LA USA
My Ride: E90 M3
Model Year: 2011
Originally Posted by das' post='628219' date='Jul 19 2008, 08:47 PM
Yeah, I'm guessing it's going to need service and a new "something" (probably TCU), but just thought I'd check in case anyone had a trick up their sleeve (like unhooking the battery overnight and doing a special dance around the car). ;-)
Service for me next week!
Service for me next week!
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From: New York und Wien
Three possibilities:
1.) Software error, they recode the car (they'll probably do that first although they'll check for fault codes and read tea leaves)
2.) TCU error, unlikely but others have reported similar symptoms
3.) CCC failure, more likely and this means they have to do a CCC transplant and then recode the car
Even if it appears to fix itself, it's only a matter of time and the problem will reoccur. So it has to go to the Workshop.
1.) Software error, they recode the car (they'll probably do that first although they'll check for fault codes and read tea leaves)
2.) TCU error, unlikely but others have reported similar symptoms
3.) CCC failure, more likely and this means they have to do a CCC transplant and then recode the car
Even if it appears to fix itself, it's only a matter of time and the problem will reoccur. So it has to go to the Workshop.
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From: Chicago
I have had my IDrive do this a few times. My dealer said that I could do the following without bringin it in.
Let the car sit for a few hours or If I felt comfortable doing this(haha) disconnect the batter for few min, reconnect it and it should be fixed. If that does not do it then we could be looking at some replacement of parts.....
Outcome..... 1hour car of worked one time, battery disconnect the other 2. I had them check run diagnostics when I did bring the car in and all was fine....
Let the car sit for a few hours or If I felt comfortable doing this(haha) disconnect the batter for few min, reconnect it and it should be fixed. If that does not do it then we could be looking at some replacement of parts.....
Outcome..... 1hour car of worked one time, battery disconnect the other 2. I had them check run diagnostics when I did bring the car in and all was fine....